We are incredibly proud to announce that one of our amazing healthcare clients just officially passed their HITRUST r2 Certification! 

For those who know, HITRUST is the gold standard for healthcare data security, but getting there is no small feat. It requires rigorous evidence collection, tight security parameters, and flawless device management across the entire fleet. 

As their MSP and Compliance Partner, we spent months behind the scenes ensuring every piece of infrastructure, from secure MDM configurations in Iru to robust Google Workspace policies, met the highest possible standards. 

Seeing our client hit "100% compliant" and get that certification across the finish line is the best reward we could ask for. 

A huge shoutout to the rockstars who helped build, verify, and document the security controls that made this happen.
 

Healthcare security doesn’t have to be a headache when you have the right team in your corner. On to the next one!

As a serial founding IT professional, I'm constantly on the lookout for tools that will deliver results without absorbing all of my bandwidth. 

One tool I've been coming back to has been Iru to manage our device fleets. Compared to other MDM solutions, it's been a huge unblock to be able to get access to our tenant and get devices to compliance in a matter of hours, not weeks. 

Iru has also been keeping pace with the modern era, whether it's the ability to link our IdP to the login experience without needing clunky desktop configuration tools or an extensive auto app catalog so I'm not spending time hunting down installer packages every time a patch is released. 

I'm curious to hear what other tools are being used by lean, fast growing teams to keep up both with pace and ease of use. Sound off in the comments.

So... the new starter's laptop is ready. Zero touch has done everything for them and its ready to go. 

Now what? 👀 

Because the device is only the beginning. What comes next determines whether your IT setup actually scales or whether you spend the next twelve months answering the same questions and firefighting problems that didn't need to exist. 

Here's what I always build out next 👇 

📋 Documentation 

The first thing a new starter sees when they log in matters. Is there a clear guide to the tech stack? Do they know what every tool is for and where to go if something isn't working? I build two layers. A company wide overview covering the tools everyone uses, and team specific guides built with each department. Sales, engineering, finance all have different workflows. Generic docs don't cut it. Coordinate with team leads before someone joins and it pays back immediately on day one, I house everything in Notion! 

🔐 Endpoint Security 

A device being set up correctly is not the same as a device being secure on an ongoing basis. Endpoint security means monitoring activity, files and processes in real time, alongside your MDM enforcing policies, locking down settings and ensuring encryption. The bit people underestimate is maintaining the desired state...you need a system that detects changes and remediates automatically. That ongoing enforcement is what keeps your posture solid as you grow. Iru mostly does it for me! 

🔑 Single Sign On 

One set of credentials, one place to log in, every app accessible from a single landing page. No password sprawl or no forgotten logins (unless you forget the SSO login!) The security case is just as strong. One identity provider means one place to enforce authentication, password and timeout policies across your entire stack. And when something goes wrong, access gets revoked across everything in a single action. Every minute an account stays active that shouldn't be is a window of risk. Okta is my friend here... but you can do it without (really)! 

None of this is exhaustive, but these foundations make everything else easier. New starters self serve from day one, repetitive questions stop hitting your inbox, and IT gets time back for work that actually adds value. 

Build the systems, and it'll run for you.

Zero touch deployment changed my life. Here's why 📦 

Before I set it up for the first time, getting a new starter's laptop ready was a manual job. Installing apps, configuring settings, applying policies. Time consuming, repetitive, and entirely dependent on me being available. 

Iru changed all of that. The enrollment, automated app deployment, blueprints and assignment maps are seamless. You set it up once, and it just runs for you and takes care of it. 

Here are the three reasons I'll never go back 👇 

🎯 Employee Experience 

A person's first day sets the tone for everything that follows. If they open a box and their device is ready, configured, and feels intentional, that matters. It tells them the business is organised and that someone thought about their experience before they even arrived. 

🔐 Compliance 

Same security policies. Same app versions. Same baseline configuration across every device. No manual variations, no missed steps, no corners cut. That consistency feeds directly into your security posture and makes audits significantly less painful. 

⚡ IT Efficiency 

No more sitting with every new starter getting their device ready. No more building machines in advance and hoping nothing changes before they arrive. Zero touch gives that time back to the IT team to focus on work that actually needs them. 

Wherever I go, Zero Touch is one of the first things I implement to free up my time for me to do more value adding work. 

If you're still setting up devices manually, save yourself the pain and automate it!

Smart MDM choice! Best in class for enterprise Mac management in 2026. 

Welcome to the revolution. I’m on my 2nd Iru (Kandji) role and it’s a so easy to use. Their vulnerability add on is super helpful too. If you’re on the Macadmins slack - join the #iru channel

For a long time, macOS onboarding at Moonpig has been a labour of love ... emphasis on the labour. 

My team was stuck in a cycle of manual provisioning: unboxing hardware, manually enrolling devices, pre-staging user accounts, and babysitting software installations one by one. It was a high-touch, low-value process that kept my team focused on repetitive manual tasks instead of high-impact engineering. 

We’re changing that. We are officially mid-migration to Iru for our macOS management. 

The shift isn't just about a new UI; it’s about moving to a #ZeroTouch model powered by Iru Blueprints.  

Instead of a checklist of manual tasks, we now define the "desired state" via Blueprints. Whether it’s a creative in London or an engineer working remotely, Iru uses these Blueprints to dynamically deploy the exact configuration, security profiles, and applications the user needs the moment they first power on. 

No more manual staging. Just a seamless, out-of-the-box experience. 

It’s a massive win for my team’s bandwidth and an even bigger win for the employee experience. 

To the Mac Admins in my network: What’s the one manual task you’re most desperate to automate this year? 

#itleadership #workplacetechnology #macos #iru #zerotouch #mdm #endpointmanagement #digitaltransformation #itops