Testimonial - Collect and embed testimonials in minutes

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Adam Callahan

Eurobodalla Shire Council

I really enjoyed how Alicia was informative, but informal. Professional, but personal. Thank you for sharing your wise words and advice.

Sep 19, 2024

Esther N.

Principal Solicitor at the City of Parramatta

Alicia was engaging, easy to understand and practical. I really enjoyed the conference and found it really helpful.

Sep 19, 2024

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Rebecca Whitburn

Campbelltown City Council

I love how Alicia was easy going and personable.

Sep 19, 2024

Michael Chorlton

Manager Financial Services at Tweed Shire Council

Alicia was down to earth and gave practical examples. I like the casual approach where everyone is encouraged to contribute.

Sep 19, 2024

Marley Woods

Middle Childhood Services Coordinator at the City of Sydney

Alicia was engaging and interesting. Had enough breaks scattered throughout to keep energy levels up and didn't require too much 'moving around' for the sake of group work. Learning about the tools to assist with finding clarity on the why, what, how and prioritisation were the two big ones for me.

Sep 19, 2024

Kaliegh Smerdon

Manager, Corporate Planning and Improvement at Bega Valley Shire Council

I really enjoyed how Alicia was relatable, real and honest. It was great to learn how to ask better questions. Keep doing this… please don’t get bored of it! :) Our sector and communities desperately need it. It’s the ultimate act of public service really- helping to make public servants better at what they do!

Sep 19, 2024

Tanya Goldberg

Executive Manager, Arts, Culture and Events at Waverley Council

I loved how Alicia was relaxed but switched on - energy directed in the right place: on content and ensuring a great vibe in the room from start to finish. It was pretty great, I really enjoyed it as it was. Best professional development I've done. Thank you.

Sep 19, 2024

Kate Barker

Director Regional Programs at Central NSW Joint Organisation

I really enjoyed Alicia's engaging and inspirational approach. It was brilliant. I've not stopped talking about this course to my colleagues. We will likely be in touch to arrange training for councillors and ELT across our region. There is so much value in this course. Thank you!

Sep 19, 2024

Jayne Burke

Group Leader People and Culture at Bellingen Shire Council

I loved Alicia's story telling. She is down to earth, engaging and entertaining. I learned the importance of asking more questions and being inquisitive. It was a great two days with the leadership team with lots of valuable lessons and insights learnt. Looking forward to getting into my book!

Sep 5, 2024

Ashley Greenwood

Deputy General Manager Operations at Bellingen Shire Council

I love Alicia's very relational and practical delivery style.

Sep 5, 2024

Rachel Pleasant

Group Leader Development and Compliance at Bellingen Shire Council

I really enjoyed how Alicia can easily cut through complex challenges and ideas. It was really valuable to learn the frameworks to support better decision making. Love you work Alicia! Thanks for all your energy :)

Sep 5, 2024

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Tim Greensill

Group Leader IT & GIS at Bellingen Shire Council

I love how Alicia is empathetic, practical & no nonsense. It was really important to learn the ‘how’ and how poorly we (local government in general) develop and report on it.

Sep 5, 2024

Todd Williams

Deputy General Manager Corporate & Community at Bellingen Shire Council

I love Alicia's casual yet knowledgable approach, able to engage and continue conversations drawing out peoples needs. It's very valuable to learn that good decisions don't necessarily lead to success but need to be made. Thanks Alicia - Your energy and expertise are invaluable.

Sep 5, 2024

Mark Dicker

General Manager at Blayney Shire Council

Alicia was easy to follow with a good sense of humor. Loved learning about structure and processes. I would recommend this course to people who feel overwhelmed and to busy.

Sep 18, 2024

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Michael M.

Coordinator Economy and Place at Camden Council

Alicia's interactive and it was really great to to learn how to set clear priorities linked to organisational goals. I would recommend this course to people who are struggling with the daily slog. Enjoyed the day!

Sep 18, 2024

Katie Kapp

Coordinator Youth Services at Wollongong City Council

Alicia was fun! This is great for people who lead teams + work in local government.

Sep 18, 2024

Craig Swift-McNair

General Manager at Woollahra Municipal Council

Alicia was relaxed and inclusive. It was a fabulous couple of days well worth the investment - all management teams should attend this course.

Sep 18, 2024

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Debbie Lewis

Sutherland Shire Council

I loved how Alicia was relaxed, open, honest and very collaborative, focusing on the criteria and not the project or task. I would recommend this course for people who want to lift their strategic thinking and approach.

Sep 18, 2024

Natasha Beer

Manager People and Culture at Tamworth Regional Council

I enjoyed Alicia's story telling, humour and frameworks. I would recommend this to people who want to elevate their thinking and embed regular, tangible strategic practices into their work lives. And those who want to develop their teams understanding of the importance of strategy.

Sep 18, 2024

Angela

Manager Environment, Facilities & Regulations at the Federation Council

Alicia's real! She's a great facilitator.

Sep 18, 2024

Steven Jennings

Acting Director Development and Environment at Dubbo Regional Council

I enjoyed the collaboration with the Elected Body Learning about Public Value and the difference between private industry and Council The workshop session looking at strategic priorities. Best in class, Alicia!

Oct 17, 2024

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Peter Tsambalas

Councillor - Sutherland Shire Council

Alicia is empathetic, clear and adaptable. Alicia made the content relatable, engaged everyone in the room, and adapted on the spot if needed. Alicia listened actively, encouraged participation, and made learning feel practical and empowering.

Oct 28, 2024

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Jack Boyd

Mayor of the Sutherland Shire - Sutherland Shire Council

I've attended a lot of leadership, strategy and team building workshops through my time on Council and in my professional life - Alicia was hands down the best facilitator I've encountered and greatly exceeded expectations

Oct 28, 2024

Michael McCabe

Director - Communities and Place at Wingecarribee Shire Council

I appreciated the informal yet structured format and found the 'why/how/what' really valuable. I will be using the workbook as a reference guide.

Oct 29, 2024

Karin Targa

Manager Project Delivery at Wingecarribee Shire Council

I enjoyed getting to know each other and found the 'shared vision' exercise valuable. Alicia is great and engaging.

Oct 29, 2024

Jim Farrell

Councillor at Wingecarribee Shire Council

I had read a significant amount of the book "Local Legends". The interaction gave the book more clarity for me. I liked the presentation, the presenter (accent and all). I particularly liked learning about "The Right Decision" and asking three systems questions.

Nov 1, 2024

Mark Crawley

Alicia McKay I enjoyed your latest book “Local Legends, How to make a difference in Local Government”, I would highly recommend this to those working in local government, Executives and Councillors should obtain a copy. Well structured and “the strategies outlined can transform a councils impact” in delivering for its community. Thanks Alicia, another great resource for Local Government, hope to catch up with you again some time in the near future. Cheers #localgovernment

Nov 2, 2024

Murray Wood

General Manager at Dubbo Regional Council

Thanks for being part of our onboarding Alicia McKay. We do push our elected body in their first three weeks and your sessions were the perfect way to wrap it. Had great feedback from Councillors and senior staff alike.

Nov 3, 2024

Clare Phelan

General Manager at Sutherland Shire Council

Alicia McKay what a way to kick off this Term! So grateful to have the opportunity to work with you. Awesome strategy weekend 👊

Nov 3, 2024

Lisa Miscamble

General Manager at Wingecarribee Shire Council

A great session with Alicia, so grateful to have your perspective and wisdom- as we welcome back an elected Council, after 3 1/2 years of Administration. We have 9 new optimistic Councillors focused on working together to make a positive impact in our community. What an inspirational couple of days with Alicia, our Councillors and Management Team … off to a strong start … and yes that is our Big Potato at Robertson! 😊

Nov 3, 2024

Imogen Baker

Executive Officer, Wingecarribee Shire Council Executive Officer, Wingecarribee Shire Council

This week at Wingecarribee Shire Council I was so privileged to have time with the amazing Alicia McKay, someone I describe as the Taylor Swift of Local Government 😂 Delivering the Strategic Public Leaders program - Ask Powerful Questions and avoid Decision Bias were two of my key takeaways. Very grateful for the opportunity to participate in development opportunities like this with the support and vision of our GM Lisa Miscamble 🙏 #professionaldevelopment #strategy #localgovernment

Oct 29, 2024

Kathryn Baget-Juleff

Manager Community Life and Libraries at Wingecarribee Shire Council

It was such a great two days! Alicia is incredible, thanks for organising Lisa Miscamble and Imogen Baker !

Nov 3, 2024

Wingecarribee Shire Council

This week, our Councillors, Executives, and Managers participated in a transformative Strategic Public Leadership workshop led by the incredible Alicia McKay, author of Local Legends. With Alicia's practical strategies and frameworks, we’re building a foundation to ensure our Council has the best possible opportunity to succeed. By fostering collaboration and investing in the development of our leaders, we aim to strengthen our organisation to deliver better outcomes for our community. #leadership #LocalLegends #CommunityFocused #LeadershipDevelopment #LocalGovernment #community #WingecarribeeShireCouncil

Oct 31, 2024

Wingecarribee Shire Council

David Kent

Councillor at Wingecarribee Shire Council

I enjoyed the whole thing. The most valuable moments were practical examples of what is in the book - and I really enjoyed hearing others 25 year visions for the Shire. Alicia is a wonderful facilitator.

Nov 1, 2024

Nicole Smith

Councillor Wingecarribee Shire Council

So inspiring. Thank you so much Alicia McKay - looking forward to putting some of those strategies into practice for the benefit of our community!

Nov 7, 2024

Rachel Frentz

Employee Experience | Senior Talent Advisor @ Sime Darby | HR & EX Design Specialist | DEIB Advocate

❤️ Loved this in my inbox this morning. Timely reminder well received. Alicia McKay

Oct 15, 2024

Jordan Wright GAICD

Engagement Specialist | Councillor City of Wanneroo | Director | Local Government | Governance Professional

My morning ride was educational thanks to Alicia McKay. I met Alicia at a local government conference some two years ago however, have continued to engage in Alicia's content. Our Simon Sinek of Australia and NZ 💡

Nov 18, 2024

Tim Heenan

Councillor - Yarra Ranges Council

In all my 15 years on Council I have never had had any facilitator as good as Alicia

Nov 29, 2024

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Peter Mcilwain

Councillor - Yarra Ranges Council

It's extremely hard to do what you do Alicia. You make it look easy but there's a ton of work that's gone into it. It's very clever the way you navigate in sometimes politically sensitive areas keeping a focus on achieving outcomes. It's intelligent, sophisticated and much needed. Many thanks.

Nov 29, 2024

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Jane Price

Interim Director Community Wellbeing - Glen Eira City Council

Practical, plain language and engaging session that really supported great collaboration and development of trust plus on point content around roles of Crs and good decision making approaches.

Nov 27, 2024

Jim Child

Mayor - Yarra Ranges Council

I enjoyed the style of presentation. Kept me engaged for two days.....

Nov 29, 2024

Iliada Bolton

Director Business and Governance - Bega Valley Shire Council

Alicia is engaging. There was a fantastic balance of workbook, discussion, games, and presenting 'theory/concepts'. She is honest and passionate about conversations that help people appreciate each other's roles and responsibilities. Concepts were presented as imagery (tree, iceberg, interpretive dance) to help visual learners.

Dec 17, 2024

Helen O'Neil

Councillor - Bega Valley Shire Council

I would describe Alicia's facilitation style as astonishingly bright, well read and has that rare gift of breaking down complex ideas into clear concepts - so that you can actually take them into daily work

Dec 16, 2024

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Judy Jordan

Finance Manager - Bega Valley Shire Council

I would describe Alicia's teaching and facilitation style as honest, approachable, she has a sense of humor and connected well with the audience

Dec 13, 2024

Suzie Tingley

Senior IT Leader - Department of Corrections

This course is literally bursting at the seams with value! I usually take notes on any course I do so that I can share the love and the learnings to folk who didn't do the course or who used their PD budget doing some other course. Have to tell you I did more than an acceptable amount of pause/capture/rewind - because so much of what you cover is both gold and brilliantly sensible. Paid for this in March 2023. Finally approaching Christmas 2024, I've got some clear air to sit down and get amongst the strategic korero smorgasbord that is MTM. Need to reign in the superlatives - and you know it's great anyway - but ka pai and thank you Alicia! Everyone involved in driving or facilitating strategic discussions should do his course.

Dec 23, 2024

Corinne Hitchenson

Executive Officer to the GM | Lane Cove Council

I loved how topics with 'complexity' were explained in relatable ways to offer some certainty in what is a challenging environment. There are many managers who would benefit from understanding their role in the bigger picture.

Jan 29, 2025

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Stephanie Kelly

Director Community and Culture | Lane Cove Council

Loved the energy and the plain english approach to leadership

Jan 28, 2025

Steve Kludass

Director - Corporate Services & Strategy | Lane Cove Council

I enjoyed learning new things about myself and others. Excellent session. Alicia was interactive and engaging.

Jan 27, 2025

Katie Little

Councillor | Lane Cove Council

I thought it was two days of really interesting, fast moving, thought provoking concepts … I loved that as a squeaky new councillor I didn’t feel stupid! And that the level of knowledge was assessed and moderated to fit discussions throughout.

Jan 25, 2025

Merri Southwood

Mayor | Lane Cove Council

Alicia's delivery was great. She drew all participants in to the discussion. I think our group discussions were useful and insightful. The role play exercise was fantastic - probably the most thought provoking activity.

Jan 25, 2025

Thomas Prince

Councillor | City of Greater Bendigo Council

I can't pick specifics on the most valuable things I learned. I felt some elements confirmed a lot of the frustrations I've raised since joining council. A lot of the content also helped me articulate sentiments I've tried communicating . It's also helped challenge me to how I can take this into other areas (my university groups) (while having to adjust to their governance structures). But the most valuable thing by far was the informal elements. Connecting with my Exec and other councillors. The importance of those relationships will go beyond my time at council.

Feb 16, 2025

Stacy Williams

Director Healthy Communities and Environments | City of Greater Bendigo Council

I love Alicia’s style, her stories and her practical approach. Alicia's facilitation style is real, authentic and heaps of fun!

Feb 8, 2025

Karen Corr

Councillor | City of Greater Bendigo Council

I enjoyed the connections & the conversations between Councillors & Executive. Loved learning more about role clarity, question frameworks & decision making

Feb 7, 2025

Brian Westley

Director - Presentation & Assets | City of Greater Bendigo Council

I loved the content, format and style of the workshop. Alicia's facilitation style is awesome. Heavy content delivered in an engaging way with lots of relevant lived experiences.

Feb 7, 2025

Andrea Metcalf

Mayor | City of Greater Bendigo Council

I enjoyed the engaging and energetic way the training was delivered that had us all thinking and working. Alicia's facilitation style was engaging, energetic and incredibly knowledgeable. Thank-you for making it so practical.

Feb 7, 2025

Li Zhang

Councillor - Glen Eira City Council

I enjoyed the fun way Alicia delivered important skills and knowledge to us.

Nov 30, 2024

Cr. Arabella Daniel

Councillor - Glen Eira City Council

I got a better appreciation of my executive team - that they are lovely humans as well as high level professionals. I would recommend this programme for community groups.

Nov 29, 2024

Kellie Vise

Director Customer and Corporate Affairs - Glen Eira City Council

I loved Alicia's style and approach I really enjoyed the refresh on all of the strategy 101 concepts. I would recommend this programme for Executives and new Councillors. Alicia was engaging, energetic, funny and powerful!

Nov 27, 2024

Kay Rimbaldo

Councillor - Glen Eira City Council

I enjoyed the interaction; Role Playing; Alicia’s energy in delivering the workshop. I found Alicia's teaching style to be fun and inclusive. Keep doing what you are doing Alicia - it's awesome.

Nov 27, 2024

John Vastianos

Chief Financial Officer - Glen Eira City Council

The most valuable things I learned were around the decision making process, public vs private, decision making. I found Alicia's teaching style to be excellent, engaging and uplifting. I loved the role playing and getting to know new Councillors and reinforcing concepts.

Nov 25, 2024

Rebecca Crossling

Councillor | Mildura Rural City Council

I loved the sessions with Alicia. Alicia's workshop was fun and unpretentious. She has a craft to speak to everybody in the room, no matter where they sit in the organisation and connect with them in a meaningful way.

Feb 24, 2025

Katie Clements

Councillor | Mildura Rural City Council

I learned that I need to be in the WHY, not the WHAT. I would recommend this programme for any person who is in middle leadership in the public sphere, private enterprise or the education sector.

Feb 21, 2025

Rebecca Matthews

@RebeccaJEmm

Local Legends by Alicia McKay has been doing the rounds with councillors after a recommendation from our Observer, and it should be required reading for anyone in local government. Honestly, it’s affirming my focus on long term, high level decision making - peak not paddock.

May 28, 2025

Carolyn Dick

Strategic Planning Manager, Horowhenua District Council

I've just completed Meetings that Matter and am excited to have a toolkit I can use immediately to make my meetings and the results of them better.

Jul 3, 2025

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Chris Reid

Radio New Zealand

I thoroughly enjoyed the Strategy 101 course and the Mini Not an MBA. I am chuffed to 'officially know more about strategy than my boss' and will make an appointment with his EA so I can tell him immediately.

Sep 8, 2025

Rachel Brophy

Transformational Systems Thinker | Strategist | Change Agent | Building Social Impact

I was incredibly fortunate to hear Alicia McKay at the LGMA Conference. This is the 2nd time I've heard Alicia speak - her down to earth, pragmatic insights are always a great reminder of why Local Government matters!!

Sep 20, 2025

LG Professionals, NSW

The Strategic Public Leaders course is officially underway! This intensive, two-day program is designed for local government leaders to develop essential strategic skills. Led by local government leadership and strategy expert Alicia McKay, the course kicked off with an engaging session on strategy 101. There is great energy in the room as leaders begin their journey of leveling up their strategic skills, elevating their impact, and future-proofing their careers. ✅ #localgovernment #strategicpublicleaders

Sep 20, 2025

ICMA - International City/County Management Association

What does it take to lead communities with purpose, strategy, and staying power? At #ICMA2025, three powerful voices will help answer that question. Lindsey Cormack unpacks how civic readiness starts with everyday leadership. Doug Griffiths, MBA challenges us to confront what really holds communities back. And Alicia McKay delivers sharp, actionable insights on how to lead with vision and impact. These aren’t just sessions, they’re sparks for transformation. Discover more and register today! lnkd.in/geAC4Xjt

Sep 20, 2025

LG Professionals, NSW

Strategic Public Leaders: Build the Skills to Lead with Clarity and Confidence 🗓️ 18 - 19 September 2025 📍 The Branksome Hotel and Residences, Mascot 👉 Register now: lnkd.in/g6aZgaCS 📣 Attention senior and mid-tier local government managers – are you ready to rise above the operational noise and lead with greater strategic impact? The demands on local government are growing - more initiatives, tighter resources, higher expectations. If you're caught in a reactive cycle, struggling to move strategic projects forward, or finding it tough to engage Councillors and your team… you're not alone. Strategic Public Leaders is a two-day intensive designed specifically for leaders like you. Delivered by renowned facilitator and local government strategist Alicia McKay, this course is packed with practical tools and frameworks to help you: ✔️ Make confident, high-impact decisions ✔️ Align daily work with long-term strategy ✔️ Navigate governance and leadership roles with clarity ✔️ Tackle complexity using systems thinking ✔️ Shift from operational manager to strategic public leader Whether you're delivering on an ambitious work program or trying to build stronger alignment with your elected members, this course will help you lead with intention, direction and purpose. 🧠 Strategic skills can be learned. Let’s build them together. #LocalGovernment #LeadershipDevelopment #StrategicLeadership #PublicSectorLeadership #ProfessionalDevelopment #AliciaMcKay #Councils #LGProfessionalsNSW

Sep 20, 2025

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Natasha Tempest

Senior Leader Health and Compliance | City of Launceston

Your teaching/ facilitation style is superb. Phenomenal that you can run a two-day workshop without the prompts!

Dec 5, 2025

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Lynda Robins

Senior Leader Infrastructure and Engineering | City of Launceston

I enjoyed the banter between the SLT team, Alicia's facilitation and the way had a down to earth approach to strategic systems. I would recommend this program for anyone in local govt. Wish I had done it sooner.

Dec 1, 2025

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Leanne Purchase

Senior Leader Governance | City of Launceston

I loved that you're sharing first hand experience in local government. Alicia is energetic and genuine. I enjoyed the two days with you a lot, thank you.

Dec 1, 2025

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Anna Feldman

Strategic Projects Advisor | City of Launceston

I loved the pace and flexibility of the presentation. I would recommend this program for anyone who works at council.

Dec 1, 2025

Erica Deegan

Senior Leader Asset Management Project | City of Launceston

I loved the approach to content delivery - as well as all the content! I would recommend this program for anyone in a leadership role in local government who is trying to understand how to wade through the messy decisions.

Nov 28, 2025

Jamie Garnett

GM Capital Portfolio | Invercargill City Council

I like that Alicia has a way of keeping it real from both sides for Elected officials and Council Officers. More specifically... I think you have a way of helping people to self-reflect. Which in turn helps with the new role and responsibility bestowed upon them. Alicia is straight talking. Not a single buzzword all day. Able to make complex situations manageable in simple ways.

Dec 8, 2025

Stellar Curie

Reader Engagement and Community Support Specialist

"Local Legends" is a comprehensive and invaluable resource for anyone involved in local government. It offers practical guidance and expert strategies to help leaders excel in their roles, fostering collaboration, effective decision-making, and sustainable growth. The book's focus on building trust, balancing priorities, and driving long-term success makes it a must-read for councillors, council managers, and other local government professionals. With its actionable insights and real-world applications, ""Local Legends"" is poised to become a go-to manual for shaping the future of local communities.

Dec 18, 2025

David Mackay

Deputy Secretary - Department of Infrastructure, Transport, Regional Development, Communications and the Arts

A huge thank you for your outstanding presentation to my team this afternoon. I’ve had so much great feedback on your session, and some of your phrases have already entered our lexicon. I am very grateful to you for having brought your wisdom, experience, and obvious enthusiasm for the local government sector to our meeting today. Thanks again

Nov 23, 2023

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Emma Speight

Director Regional Relationships at Waka Kotahi NZ Transport Agency

Alicia never gave up, even when achieving an outcome appeared unlikely!

Dec 22, 2022

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Lyndsey Dance

General Manager Strategy & Investment, Executive Leadership Team at Stats NZ

Our workshops were relaxed and inclusive and ensured everyone participated and had a voice. Alicia's style is so energising that it didn't matter what time of the day the sessions were scheduled, everyone found themselves focused and paying attention, ready to contribute.

Dec 22, 2022

Dr Lyndsey Dance

CEO, Safer Farms

Don’t even hesitate - just get this superbly intelligent lady on board to help you and/or you org achieve greatness! Alicia literally fizzes with energy and captures the attention and focus of any audience in order to help guide and facilitate the generation of ideas into a meaningful outcomes. This is no easy feat when dealing with an ultra busy executive leadership team yet Alicia managed it with easy, over a short space of time (6 weeks!) during exceptional circumstances (COVID-19, level 4). By the end of the 6 weeks we had a clear direction of where we needed to steer our organisation in terms of project investments and understood the fundamental principles of sound, robust, practical and GOOD decision making!! Not bad for 6 weeks, eh?! (Thanks Alicia!)

Nov 29, 2022

Mayurie Gunatilaka

Principal & NZ Country Leader at Arup

Alicia leads high energy, high impact strategy sessions assisting teams solve a range of complex problems. She has a unique ability to assist teams lift up from operational to strategic thinking whist also ensuring we are having a lot of fun along the way. I have thoroughly enjoyed and learnt from our strategy sessions with Alicia and would recommend her to anyone who is looking at clarifying their organisational strategy to solving complex customer issues and engaging their teams. Above all she is incredibly talented and fun to work with!

Nov 29, 2022

Neels Janse van Rensburg

Group Chief Executive Officer, Bible Society Incorporated

If you want your leadership, strategy and management paradigms to be challenged, look no further than Alicia McKay. Her professional, unorthodox and no nonsense approach helps organisations take bold and courageous steps towards the future. Our leadership experience with her enabled us to re-direct/prioritize our thinking or strategic priorities helping us navigate through difficult situation especially our current challenges brought on by Covid19.

Nov 29, 2022

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Bodo Hellberg

Senior Consent Officer at Tauranga City Council

Very straight forward, no time wasting. As she said, we did a days work in half a day and her local government insight helped us. Thanks for facilitating the workshop. I took more away than I was hoping for.

Dec 22, 2022

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Ebel Kremer

Southland District Councilor at Southland District Council

Alicia is straight up! She challenges every one in the room. Visionary. Alicia is an exceptional facilitator who understands the topic. She’s easy to listen to and interacts well with participants. Highly recommended! Many thanks for a great day Alicia.

Dec 22, 2022

Paul Bennett

General Manager, Tamworth Regional Council

THANK YOU for your incredible positive impact on our organisation during 2020. All of our Strategic Projects have progressed in line with our original plans. We have established a new and reinvigorated Executive Team, have regular strategic sessions to evaluate our performance and stay on track, and are finally starting to trust our managers and staff to do their jobs without feeling like we have to meddle/interfere. The change has been noticed not only by our staff and Councillors but by many of our community stakeholders, who have commented on the progressive, positive and proactive attitude that is now becoming evident across all areas of our operations. You taught me so much about my role, purpose, approach, and attitude. You opened my eyes to obstacles that were right in front of me, but they had become so much a part of the scenery that I had become almost oblivious to their impacts on our progress. You are a star.

Dec 17, 2020

Nic Quilty

Chief Executive at WasteMINZ

Alicia is up-front and tells it like it is. She is also very good at engaging with the audience. Alicia doesn't read off notes. She gave us learnings and tools we could take away and use. It was inspirational, funny, and vulnerable. I would recommend Alicia for events where you want to challenge your delegates' thinking, inspire them, and make them think differently.

Jun 7, 2024

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Adam Callahan

Eurobodalla Shire Council

I really enjoyed how Alicia was informative, but informal. Professional, but personal. Thank you for sharing your wise words and advice.

Sep 19, 2024

Esther N.

Principal Solicitor at the City of Parramatta

Alicia was engaging, easy to understand and practical. I really enjoyed the conference and found it really helpful.

Sep 19, 2024

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Rebecca Whitburn

Campbelltown City Council

I love how Alicia was easy going and personable.

Sep 19, 2024