I originally requested a quote from Brandenberger back in June for a large maple tree in my backyard that was hanging into the power line. They were quick to respond and set up an appointment to review the scope of work. Their representative communicated ahead of time that they were on the way. During the appointment, we had a thorough discussion of the options available and what equipment/access points would be available. The representative was professional and friendly throughout. I received my quote a few days after the meeting. Compared to another quote, Brandenberger was actually 2/3 of the price of the other company.
Scheduling was quick and painless for the most part. The company was quick to respond. I have NIPSCO in my area and that was where the issues popped up as the electric company won't schedule before 9am. Brandenberger was flexible in their scheduling.
The first service appointment was a flop due to severe weather the night before and NIPSCO never showing up due to service repairs. The site crew waited patiently for a reasonable amount of time before we agreed to reschedule. During the rescheduling, Brandenberger was again flexible. When we were able to finally line everything up, the crew was on time and efficient in their work. They checked with me during the process to make sure the trimming was to my satisfaction and again towards the end to confirm that there were no remaining limbs that might still be in the way of my service line. The site crew was thorough in the clean up and overall professional the entire time.
I am thoroughly happy with the quality of work from Brandenberger and look forward to utilizing them again when I have more work needed to be done.
I called Abby in the office and canceled my order with them coming out to grind 3 stumps after I had already signed a proposal because another tree company could come out 3 weeks sooner. With the storms we have had lately everyone in the tree business is extremely busy. It says alot about a company when they release you from a proposal that you have already signed. Abby in the office is a great asset to this company because she was very kind and professional when answering my many questions and phone calls. I will definitely keep them in mind for any future tree work. Thank - You
Our HOA has used Brandenberger Tree Care Professionals several times over the past few years for tree removal and planting of new trees. We were highly satisfied. Their prices are reasonable and they do a wonderful job. Very professional.
Mason and team are genuine, hard-working and professional. I've utilized them twice and have had great service and communication. I'd recommend them to anyone looking for professional tree care.
Courteous and professional staff from beginning to end! I had an old Bradford Pear tree taken down and ground down enough to replant a different tree nearby. I had no problem digging around where the old tree was after they took care of the stump. This company beat out the other quotes I had and also did a fantastic job. Will certainly be recommending them in the future.
High quality work and professionalism. They were unable to make it to the originally scheduled appointment, but they maintained constant communication with me to determine another time that worked with our schedules. They worked quickly and efficiently and cleaned everything up when the work was completed. I would highly recommend them to anyone looking for tree care services.
From the quote to the finished work, the company was professional and courteous. Highly recommend.
Highly Recommend. From the first contact with this company, their customer service was top notch. Before they finished for the day, they asked us to do a walk through our property to make sure everything was up to our sanctification. I will use this company again in the future.
Brandenberger Tree Care did a fantastic job. The crew is very professional and courteous. Competively priced too!
Excellent and outstanding job they did for us. Took the tree down and stacked the wood. Super nice employees. I will definitely call on them in the future if I need tree work done.
Brandenberger Tree Care out of Auburn was one of the best companies I have worked with in a very long time for anything! The quote I received was very reasonable. I had one tree pruned, and I had to have one large tree removed. I also wanted the stump gone, and all of the root elbows taken out of my yard. They were careful with my lawn, and their clean up was so good you wouldn't have even known that they had been here. They were polite and professional. They did a great job, and I would definitely recommend them for any tree services that you need, whether it be diagnosis of a problem, pruning, or removal. Fantastic company and I am passing their name on to several of my friends and family.
Brandenberger Tree Care Professionals impressed me from the start! The girls in the office are top notch and communicated everything to us and always returned my calls in a timely fashion. We had no hesitation that they were not going to do an excellent job and they came through for us! The guys that showed up were on time and our tree that they trimmed looks very good. Thank you so much for being the company that you are and that you make customers your number one priority. It is very much appreciated.
This company is great, the gentleman who came for the estimate was super friendly and professional. The lady who answers the phone (not sure of her name) was THE most friendly person I've ever spoken with on the phone. I only had a small bush removed from my property (they came in like a ninja and were gone before I knew what happened) and they sent me two "Thank You" cards on two separate occasions and also a gift card for Mocha Lounge....totally unexpected. This is the way to run a business, I will legit not even consider or look up a different company for future needs. Thanks for the great service!
I originally requested a quote from Brandenberger back in June for a large maple tree in my backyard that was hanging into the power line. They were quick to respond and set up an appointment to review the scope of work. Their representative communicated ahead of time that they were on the way. During the appointment, we had a thorough discussion of the options available and what equipment/access points would be available. The representative was professional and friendly throughout. I received my quote a few days after the meeting. Compared to another quote, Brandenberger was actually 2/3 of the price of the other company.
Scheduling was quick and painless for the most part. The company was quick to respond. I have NIPSCO in my area and that was where the issues popped up as the electric company won't schedule before 9am. Brandenberger was flexible in their scheduling.
The first service appointment was a flop due to severe weather the night before and NIPSCO never showing up due to service repairs. The site crew waited patiently for a reasonable amount of time before we agreed to reschedule. During the rescheduling, Brandenberger was again flexible. When we were able to finally line everything up, the crew was on time and efficient in their work. They checked with me during the process to make sure the trimming was to my satisfaction and again towards the end to confirm that there were no remaining limbs that might still be in the way of my service line. The site crew was thorough in the clean up and overall professional the entire time.
I am thoroughly happy with the quality of work from Brandenberger and look forward to utilizing them again when I have more work needed to be done.
I called Abby in the office and canceled my order with them coming out to grind 3 stumps after I had already signed a proposal because another tree company could come out 3 weeks sooner. With the storms we have had lately everyone in the tree business is extremely busy. It says alot about a company when they release you from a proposal that you have already signed. Abby in the office is a great asset to this company because she was very kind and professional when answering my many questions and phone calls. I will definitely keep them in mind for any future tree work. Thank - You
Our HOA has used Brandenberger Tree Care Professionals several times over the past few years for tree removal and planting of new trees. We were highly satisfied. Their prices are reasonable and they do a wonderful job. Very professional.
Mason and team are genuine, hard-working and professional. I've utilized them twice and have had great service and communication. I'd recommend them to anyone looking for professional tree care.
Courteous and professional staff from beginning to end! I had an old Bradford Pear tree taken down and ground down enough to replant a different tree nearby. I had no problem digging around where the old tree was after they took care of the stump. This company beat out the other quotes I had and also did a fantastic job. Will certainly be recommending them in the future.
High quality work and professionalism. They were unable to make it to the originally scheduled appointment, but they maintained constant communication with me to determine another time that worked with our schedules. They worked quickly and efficiently and cleaned everything up when the work was completed. I would highly recommend them to anyone looking for tree care services.
From the quote to the finished work, the company was professional and courteous. Highly recommend.
Highly Recommend. From the first contact with this company, their customer service was top notch. Before they finished for the day, they asked us to do a walk through our property to make sure everything was up to our sanctification. I will use this company again in the future.
Brandenberger Tree Care did a fantastic job. The crew is very professional and courteous. Competively priced too!
Excellent and outstanding job they did for us. Took the tree down and stacked the wood. Super nice employees. I will definitely call on them in the future if I need tree work done.
Brandenberger Tree Care out of Auburn was one of the best companies I have worked with in a very long time for anything! The quote I received was very reasonable. I had one tree pruned, and I had to have one large tree removed. I also wanted the stump gone, and all of the root elbows taken out of my yard. They were careful with my lawn, and their clean up was so good you wouldn't have even known that they had been here. They were polite and professional. They did a great job, and I would definitely recommend them for any tree services that you need, whether it be diagnosis of a problem, pruning, or removal. Fantastic company and I am passing their name on to several of my friends and family.
Brandenberger Tree Care Professionals impressed me from the start! The girls in the office are top notch and communicated everything to us and always returned my calls in a timely fashion. We had no hesitation that they were not going to do an excellent job and they came through for us! The guys that showed up were on time and our tree that they trimmed looks very good. Thank you so much for being the company that you are and that you make customers your number one priority. It is very much appreciated.
This company is great, the gentleman who came for the estimate was super friendly and professional. The lady who answers the phone (not sure of her name) was THE most friendly person I've ever spoken with on the phone. I only had a small bush removed from my property (they came in like a ninja and were gone before I knew what happened) and they sent me two "Thank You" cards on two separate occasions and also a gift card for Mocha Lounge....totally unexpected. This is the way to run a business, I will legit not even consider or look up a different company for future needs. Thanks for the great service!