The excellent Louisa Clarke spoke to us about how to lead with high expectations and high support, where we are providing the necessary clarity, challenge and accountability to do excellent work and staying present, available, curious, human, and investing in the relationship. 

I've worked with many specialists in leadership, culture and communication over the years and Louisa really stands out, I leave every session hungry to learn more.

Louisa's approach was refreshing. There was no hard sell and her work came to me through a recommendation (always the best!). 

What I valued was her ability to really listen, absorb the challenge and give considered, bespoke options. What's worked for us might not work for others and she totally gets that. 

Her approach supports creating movement and change rather than just generating actions which is invaluable because diagnosing and giving recommendations is easy but putting them into practice is the tricky bit! 

She's also just great fun to work with.

I couldn't recommend Louisa highly enough. 

She is a deep expert in her field of culture communications - helping people within organisations have better, more productive and often challenging conversations. 

She completely embodies her work, bringing positive regard to all her interactions but never side-stepping the difficult conversation. 

In both large groups, more intimate group coaching and individual support Louisa is truly excellent to work with.

Louisa worked with me and colleagues on a restorative conversation project in 2023. 

Louisa is an outstanding practitioner which was evident when collaborating with her on a project that required a deep understanding of effective communication and conflict resolution. 

 Louisa brought a wealth of expertise and consistently demonstrated a remarkable ability to facilitate productive and transformative conversations. Her mastery of restorative practices and focus group facilitation was evident throughout our engagement. Her thoughtful and empathetic approach created a safe space for participants to express their concerns and work towards meaningful solutions. 

Louisa is a pleasure to work with. She is collaborative, approachable, and adaptable, making it easy for teams to engage in the process. Her commitment to tailoring her approach to our unique needs was instrumental in the project's success and received excellent feedback from all those who engaged in the sessions. 

Louisa's expertise, professionalism, and dedication to positive outcomes make her an invaluable asset to any communication themed project.

I am delighted to write a strong recommendation for Louisa, who has significantly impacted my work through her transformative programmes. 

To say the work with her changed the way I think and act for the better is a complete understatement. 

I constantly felt guilty, drained and lacked confidence that something I had or hadn’t done had made someone else feel bad. I was a chronic people pleaser. 

In the cub and scout promise is a line of “think of others before yourself” which is right, but when that starts impacting your ability to think about and be kind to yourself it’s a bit of a problem. 

In came Louisa. Through our work she helped me have a deeper understanding of establishing healthy work boundaries and fostering a restorative work culture. 

As a leader and manager at the IOP, the programme has been a game-changer for both me and my team. I regularly check in with myself and the team with a “WWLS” (What would Louisa Say) when faced with a situation that would have led me down a guilty path in the past. 

Louisa has demonstrated exceptional expertise and a genuine personal connection to our work. She made it a pleasure to join coaching sessions that enhanced my productivity, confidence and well-being. Her approach is personal, meticulous, compassionate and absolutely full of kindness.

The IOP recognises that Louisa's work through Confidently There is a valuable resource for anyone looking to create a more balanced and effective work environment. I cannot recommend Louisa and her programmes highly enough to anyone seeking to gain more balance with boundaries and wanting to create a positive, sustainable impact.