Truly the kindest customer service I’ve received in a long time. Even though they didn’t “fix” my issues, they told me my options, how much it would cost, and other repair shops they recommended. So nice and didn’t charge for the advice. I feel so taken care of!
I had a wonderful experience at Mike’s Tech Shop. Angela was incredibly professional and helpful. She provided outstanding troubleshooting support and even though there was no way to retrieve the data from my very old and antiquated MacBook Air, I felt I was in very good hands and she did everything she could to help me. I am very grateful to have found this place and would recommend it to anybody needing assistance. Thank you Angela!
I've been in to Mike's a couple times recently and they are very nice and helpful. Kai really was a 'problem solver' and told me about all the options that could help out with my laptop questions. Really appreciated it and recommend!
I had a great experience at this shop after my phone decided to randomly freeze. I was able to book an appointment same day (within an hour!) and they fixed the issue and gave my phone a diagnostics test too. The staff were super friendly as well!
Definitely recommend this shop!
Excellent staff who are friendly and take time to address concerns well. Pretty easy to schedule an appointment online with Apple as an Authorized Service Center. Quick service. They were able to service my 2013 MacBook Air battery even after the Apple Store refused service because it’s considered obsolete. They’ll always be my go-to from now on for Apple service issues.
Needed to get an old MacBook Air a new battery, and they got it done while I waited!! Fast, friendly and reasonably priced.
David R.
Chicago, IL
I needed a hard drive removed from an old PowerBook that the Genius Bar wouldn't touch literally because the computer was too old. I made a reservation at Mike's, and they proposed a fair price. They said it might take a few days, but then because things were slow, they were actually able to do it the same day. Friendly, knowledgable staff. I'd go back, especially since Tekserve is gone.
Film M.
Brooklyn, NY
Wow! What a fantastic place. They were able to retrieve data from a drive that wouldn't mount, they kept in touch regularly, and they charged a fair price. What more could you want? Highly recommended!
Darron W.
SoMa, San Francisco, CA
So great. Needed a new battery for my MacBook Pro and got it replaced in minutes. Even walked me thru the process. It's unassuming for those of us that remember tekserve but, they got it done. I'd go back again. don't be fooled by them being above a midtown electronics store...