Brandon Robinson
New England Water Restoration
This far exceeded any other business meeting, consult, or convention I have attended. The heart that Toby and this company bleeds for every member of our industry who intends to help and heal our unfortunate customers. The support system offered, the values, the knowledge of true leadership… all priceless. I can not recommend enough ⭐️⭐️⭐️⭐️⭐️
Jun 27, 2025
Sam Fox
We had previously referred out most commercial large losses over the past few years. Upon leaving the conference I am much more comfortable taking on the next large commercial loss and feel I have the backing if I find myself needing help.
Mar 3, 2025
Greg Schlitt
5stars. I participated in the Catx commercial seminar a couple weeks ago and can’t say enough good things about it. Small class that allowed us to interact throughout the course and really participate. They are including a lot of good documents and forms and I am looking forward to digging in deeper. Klark mentioned the possibility of doing a 2.0 class that would take it to the next level. I look forward to that. Now I just need to go out there and get the jobs. Nice work Klark and Toby. Great value for the money. Greg S.
Mar 3, 2025
Jose Munoz
I’ve had the privilege of getting mentored by great leaders in the industry in the past and present. Klark, Toby & the team have always gone above and beyond when I’ve had difficult questions that I don’t have the answers to. Day or night they have always been available to help me when I get deep in my thoughts of what I need to do better. I will recommended these services to my fellow water colleagues and always have Toby on speed dial. Greatly appreciate the professional advise I get from them
Mar 4, 2024
Shelly Browne
Taking a higher level view of my 10 year restoration business with the help of Klark and Troy truly gave me confidence to grow. The onboarding class and daily discussion prompts gave me a clear path to avoiding trouble collecting for our work. The lack of sarcasm and criticism is refreshing after some online forums that seem intent on tearing down newcomers.
Mar 7, 2023
Rob M Lyon
Klark is a true giant in the disaster restoration industry and one of the truly one of the most knowledgeable people I have personally ever known!! He is someone I highly recommend to many growing contractors that have ambitious goals and need the mentorship and guidance to get there. He is also someone I respect highly and for a very good reason, he is the real deal!!
Apr 7, 2023
Ruy Brito
Restoration Advisers assisted our company adjust a new structure. Now we have systems and processes in place, optimizing our performance and final product. Crew and costumers are very satisfied. Klark and Toby still assist us whenever we ask. Highly recommended!!
Apr 8, 2023
Danny Burnett-Orlando, FL
Thank you for your wealth of knowledge and trusted advise.
Apr 13, 2018
Clint Junell- Dallas, Tx
Klark has a wealth of organizational and operational knowledge. If your business has any room for improvement, you owe it to yourself and your company to at least reach out and see how he can help you. You can’t afford not to have him as a part of your team.
Apr 13, 2018
Ofer Kedem- Texas
Klark ability to analyze and covert his experience and knowledge to help us with fresh ideas and views is phenomenal
Apr 13, 2018
Jason Owen- Houston, Tx
I highly recommend Restoration Advisors. These guys know the business and will always go the extra mile for you!
Mar 29, 2022
Dylan Timmel- Buffalo, NY
Klark was very helpful and knowledgeable on helping our company improve in the restoration industry. As for me being new to the industry he was very thorough on explaining his ideas and sharing his knowledge to me. Klark showed us a strategy in getting more reviews from our clients in a much faster more efficient way. Very pleased with his performance and effective strategies I definitely recommend Klark to anyone wanting to improve their restoration business! Thanks again Klark!!!
Jul 31, 2018
Mike Cousino
Resourceful group! Forward thinking
Sep 25, 2018
Chris Edmonds- NJ
I recently had the opportunity to speak with Klark about starting my restoration business. The time he took to speak with me was invaluable. His industry knowledge, business acumen and insight has helped me get the ball rolling. Highly recommended!
Aug 6, 2018
Chuck Doucet- Louisiana
Klark and his team at Restoration Advisors are at the top of their craft. Highly recommended!
Dec 11, 2018
Zach Brock- Asheville, NC
Fantastic consultant with many years of restoration experience. Just brought Klark in for a review of my business. He can benefit both large and small restorers. Very pleased with his insight and action plan! Excellent investment in your company regardless of where you are!
Jan 19, 2021
Dawn Neighoff- Maryland
I had Klark with Restoration Advisers come to my company to assess how we do business and to guide us in the right direction to move our company forward. He has great insight and we made changes that he suggested which has shown up in our bottom line. Can't wait to utilize his company again.
Jan 13, 2019
Tyler Stoner-Conway, AR
Restoration Advisers has been crucial to the success of my business. The insight and knowledge gained from their experience is literally invaluable and I am so glad to have worked with them both as a client and an industry peer. 10/5 stars.
Dec 9, 2019
Jeff Butler-Missouri
Klark did an amazing job and I couldn’t have been happier with his services. I would not hesitate to use Restoration Advisers again in the future and likely will at some point. Thanks again Klark
May 15, 2019
Joe Guadagnino- Michigan
Klark knows his stuff and puts on a great workshop. Highly recommend attending his class.
Oct 2, 2019
Robert Straughn- Canton, OH
Had a great time yesterday listening to Klark Brown sharing his industry knowledge. Looking forward to putting his actionable thoughts to work for WSC Construction and Restoration
Oct 3, 2019
Johnny Samek- Pennsylvania
Myself along with 2 others from my company had the opportunity to attend a class with Klark in Cleveland. It was really great to see and hear Klark who is so passionate about changing the restoration industry for the better for all of us. Great things at the class and great things coming down the pike! I would highly recommend attending one of Klark's classes!
Aug 9, 2019
Scott Bailey- Charlotte, NC
Great insight into our industry. Helps you think outside the box and improve your approach to your restoration business!
Oct 10, 2019
Stephanie Lindsey
Klark is truly a wealth of information. If you are struggling to get paid what you are worth because insurance carriers are beating you down, you need to attend one of his classes!
Oct 14, 2019
Ryan Strickland

I came to the retreat to gain some clarity about selling our business and centering my thoughts about my next chapter. The agenda was structured extremely well. I was able to unpack my journey to this point of our business and start to create a path to sell. The open table environment gave me an opportunity to share some of our wins and experiences operating a restoration company. Having the opportunity to reflect on how I got here was encouraging and reminded me of the success I found in our industry. Our organization has worked with RA a little over two years. Toby helped me get what was in my head onto paper and into the hands of our talented leadership team. Their coaching helped remove me as the bottle neck and develop an environment for others to carry my vision to and the company to the next level. The RA team was direct with areas where we needed to develop as well as taking a personal investment in me while joining me on the journey to find personal freedom as an entrepreneur. I am filled with gratitude for the coaching Toby provided over our period of time working together. I have made two amazing friends with Klark and Toby. They live what they coach and celebrate all the wins we accomplished together. I could never say Thank you enough. Restoration Advisers Montana Business Retreat 2025. 🦾
Jun 27, 2025
Brandon Robinson
This far exceeded any other business meeting, consult, or convention I have attended. The heart that Toby and this company has bleeds for every member of our industry who intends to help and heal our unfortunate customers. The support system offered, the values, the knowledge of true leadership… all priceless. I can not recommend enough ⭐️⭐️⭐️⭐️⭐️
Jun 27, 2025
Jared Holmes
So far this training has been very helpful. I still have a lot to learn and I haven't had the opportunity yet, to utilize what I've watched, but the sections about contracts and payments will definitely help eliminate some of the issues I personally have faced. Once I have had the opportunity to utilize this information, I will leave another testimony.
Jun 18, 2025
Freddie Solari

Klark has provided us with a ton of great information and insight into the commercial restoration industry. I look forward to continuing our working relationship for many years to come. Thanks again, Klark, for all your help!
May 13, 2025
Bob Timmel
Klark and his team have a wealth of knowledge. They have helped my company grow year after year since bringing them on board.Five star service!!!
May 13, 2025
Andrew
It is crazy how much experience Klark has in the industry. Whether you are new or have been involved for years, the Catx class has great insight into next steps or evaluating current ones.
May 9, 2025
Ross Swearingen- ESR Disaster Hero
Knowledgeable in teaching how to get more work, get paid faster, do things safer, take better care of clients, and better billing practices
Mar 3, 2025
Brian- Swift Restoration
Can't speak highly enough of Klark and Toby. Both of them explain things very well and know how to help guide you though situations. They have the experience to back it!
Mar 3, 2025
Chris Miles
This past week we had the opportunity to attend Klark and Toby's CAT-X event. I was truly impressed with the 2 day event. Klark truly has a passion for our industry and it showed throughout the 2 day event. If it mattered to you, it mattered to him. His genuine care for wanting to see others succeed in obtaining their goals in life and in business is something that is very hard not to realize when you are around him. He does not shy away from sharing his on personal failures and success for the betterment of others. That is a phenomenal character quality of both he and Toby. If your desire is to become the best leader you can for your family and your team, having a conversation with either of them is a win for you and your organization.
Feb 23, 2025
n/a
Toby, Thank you for your continuous support and for all of the hard conversations. You help me incredibly by asking questions, and allowing me to grasp your perspectives as an outsider view. It’s nice to hear the progress we are making is coming together slowly but surely and becoming something. Your words are precise and encouraging. You are an incredible leader, and I know you’ve gone through dark days to get where you’re at now. Keep thriving - people are always looking up to you, including myself. Even though you help get people to where they’re getting to, I am surely positive you don’t hear it enough that you are a great role model. We as a team appreciate you - we surely wouldn’t be where we’re at or implementing what we are without you helping us
Jan 26, 2025
Benjamin Gurau
Had some internal issues, and instantly after joining the program, we were able to get it resolved in a professional matter. Klark and Toby were both responsive and amazing!
Dec 10, 2024
Blaine Parry
Klark & Toby have built a very unique offering with Restoration Business Academy and have taught hundreds of company owners and industry professionals extremely helpful topics over the years. I highly encourage anyone who loves this industry to have a look around and see their offerings. They offer something for everyone and at any level! Keep up the amazing work Klark & Toby!!!
Nov 1, 2024
Greg Melancon
Attended Klark's class on Understanding Stabilization, and it was packed with exceptional, well-structured content. Everything was laid out for easy understanding and practical application, delivering a treasure trove of relevant, engaging, and valuable insights.
Nov 1, 2024
Greg Melancon
Attended Klark's class on Understanding Stabilization, and it was packed with exceptional, well-structured content. Everything was laid out for easy understanding and practical application, delivering a treasure trove of relevant, engaging, and valuable insights.
Nov 1, 2024
Wyatt Gardiner
I have nothing but good to say about Klark and Toby. Their heart for our industry is unmatched. Their desire to share and help others is incredible. I am super grateful that I know them and that I have made the decision to have Restoration Advisers help us grow our business.
Nov 1, 2024
Blaine Parry
I have known Klark for many years. He has proven himself to be a true student of the industry and in turn, has become a teacher, adviser and a friend to countless people. Klark is not only extremely knowledgeable, he brings a realistic, "Down to Earth" approach to successfully operating and navigating in the Emergency Services Industry. Klark has assembled a top-tier team who have helped so many companies transform and raise their bar. Thank you for all you folks do - a true breath of fresh air!
Oct 25, 2024
Ryker Hyde
Definitely provided insight to create seamless invoicing and scoping
Oct 25, 2024
Dante Danieli
I don’t have any complaints, it was very enlightening I would rather use anything but Xactimate and using this to expedite the contract and get work started process is perfect
Oct 25, 2024
Mike Hogan
Just finished a 3 day Bootcamp with David Sweet. I've been to many events for over 25 years. It explained how to ethically use the S-500 Standard of Care to your advantage. The Materials alone are worth there weight in gold. Easily,the best course I ever attended. David had David Herring speak as well as our own Klark Brown. As usual Klark provided excellent presentation. His talks on Leadership and handling stress were worth the seminar alone. David Sweet,Klark Brown and David Herring are industry giants and to get all three in one place was a treat. Five Stars *****' Also kudos to Ysabeth for keeping the class moving and on time. This young lady could give the class by herself. No wonder David is so proud of her.
Apr 17, 2024
Sy Simons @ JDR Restoration
"Some Powerhouse players in Restoration Advisers. This team can whip your processes into shape and get you asking the right questions. Everyone focuses on process improvement for their product. RA helped us to see the truth that the whole company is a product and we have been rapidly expanding ever since!"
Apr 17, 2024
Phill McGurk
I just wanted to let you know that "41 Markers" really spoke to me on a personal and professional level. Each of the 41 markers offers valuable insights and prompts for reflection. I believe in living in the present moment and controlling my own path, even when unexpected challenges arise. This book is like a roadmap for self-discovery and reflection when we feel lost or off course. The writing is clear and engaging, making it a book I'll revisit many times. Thank you for creating such a thoughtful read. Phill McGurk – Company Director
Mar 18, 2024
Shawn Bradshaw
Great to see we are getting on track to be a more successful company! Thanks to Toby for taking extra time to make sure our needs were met and great to know he is there, just a click away!
Mar 16, 2024
Jim Freeman
We had the genuine privilege of having Toby Clem work with us at ServPro Team Edwards for three days. His insight and experience were on display as he delivered and explained a comprehensive organizational plan to our staff that will have an enormous impact on all of us moving forward. We couldn’t have been better served. A five-star review doesn’t begin to describe the great work done by Toby. We’re extremely grateful and extend our highest possible recommendation.
Mar 16, 2024
Will Dunn
I highly recommend Klark and his team. Lots of industry knowledge and taught at a level anyone can understand. The delivery and patience they have to ensure we understand the industry and practices is unparallel from what I have found in a decade in the industry.
Mar 5, 2024
Chris Fisher
Klark and the entire Restoration Advisors Team has been a critical part of our growth as a company and myself as a Founder. The On Boarding Training elevated our mindset on setting expectations and alignment of goals with our property owners.
Dec 15, 2023
Milton Valerio
If you are reading this review and are thinking about starting a restoration business or already started and feel a little all over the place, yes you need these guys’ guidance! It is invaluable. These guys cover it all. You won’t regret it..
Jun 3, 2023
Ari Figueroa
I have been with Restoration Nation for a while now and have learned some valuable things along the way listening to their podcast at times taking in as much as I can during the sessions. My probelm is something I feel we all have and its steady flow of leads recently became Google guaranteed and hope this will help gain some traction. The best thing about Klark and Toby always very informative and willing to help the industry and its leaders reach its true potential by following the right protocols and procedures and creating new standards along the way. Thanks again guys for all you do.
Mar 22, 2023
