Social Intents allows me to provide answers to hundreds of student on Microsoft Teams with ease. The online support is great as well.

I love the easy integration with slack. I use this at work to communicate with my coworkers.  I'm able to reach my team members quickly and easily especially when a client is in need and I have to contact someone else for the answers.

Our team has been using Social Intents for the past six months, and it has significantly streamlined our communication and support process. The Microsoft Teams integration allows us to manage customer questions easily without leaving the Teams environment. Here are some of the benefits we've seen: - Real-Time Chat Integration: The live chat functionality helps us resolve customer issues quickly, improving response times and customer satisfaction. - AI Chatbots: The ChatGPT integration allows us to handle questions after hours when our agents are not available. This has helped increase our conversion rates. - Easy Setup: The onboarding process was smooth, and we had the tool up and running within a few hours. - Reliable: Whether we’re handling 5 or 50 chats, the system runs without hiccups.

What do you like best about the product? It allows me to create multiple groups, chats and teams. There is no lag at all and it works smoothly. Staying in contact with team members is imperative in WFH world. Staying connected is very easy with it. What do you dislike about the product? Nothing yet. I like it very much. First time I needed time to a hang of it. What problems is the product solving and how is that benefiting you? WFH has isolated the teams a lot, it has created an office-like environment by keeping the employees connected via chat and calls.

We've had this app for a little over a year. I use it everyday, multiple times a day. The app is reliable - we are now expanding our usage of it. We've gotten great feedback since installing it. Whenever I need assistance Social Intents agents are available on their own Live Chat and ready to help. Great application!

The technology is so easy to learn, that within a week, we had more than 110 staff trained and answering hundreds of student's questions every day. 

Social Intents integrates with Microsoft Teams, which is a product we were already using. The SaaS products we looked at were all priced on a per-operator or per-conversation basis. Given the scale of our Student Services project, that would have been cost-prohibitive.

Perfect solution, easy to integrate and best online support I've ever had! Overall: I have nothing but very positive things to say about his company. Online documentation for their product is more than complete and with their fast and friendly online chat, its the best support I've had in a very long time!

Great support.  I really appreciated the quick customer support that Social Intents offered. Whenever I had a small issue or bug, I received assistance ASAP!

Rapid deployment and also the way it feeds into Microsoft Teams was great for use as our staff use this software daily. It uses Microsoft Teams which we already used so staff were able to hit the ground running. 

Great integration for any business using teams.   Customer service was fantastic. They helped answer a ton of questions I had about their service including features, pricing, and use. If your company uses Teams, this is a fantastic integration!

Incredibly easy to install and use. You can also customize with a good APIs. Also, this is a platform that is very easy to use. 

What i liked mostly in this software is its ability to integrate with popular social media platforms, allowing businesses to engage with customers directly on social media.