Excellent experience with Ross at Thompson Pianos, I'd been looking for a Yamaha U1 based Disklavier for some time and found one within his stocklist. Quick, clear and detailed responses to my extensive list of questions, and a Bluetooth interface thrown into the bargain on conclusion of the deal. Very satisfied with the overall experience.
Apr 6, 2023
Ross at Thompson pianos was great at assisting us on ensuring the piano that we chose was technically right for us. He was very knowledgable and professional to deal with. We had no hesitation in purchasing from him after just 1 discussion. The delivery and install was equally as good. They arrived on time, setup and protected the access fully and were extremely nice to deal with. The next piano we buy...I will call Ross, no one else. Thanks for such a great experience in buying our first grand piano!
Sep 2, 2023
Ross at Thompson pianos ensures the highest quality of all pianos he has in stock, and provides a fantastic service. He really understands pianos, and is a very well trusted and respected member of the piano trade.
I’ve got to know Ross really well over the last year or so and love working with him to get the best out of any piano.
Buy with complete confidence - he won’t let you down! 🙌
Oct 10, 2023
Great service from start to finish, I’m as indecisive as they come and Ross was all too helpful in making sure I made the right choice. Ross delivered two pianos to my home so I could hear the acoustics from the home setting and took one back with him when I was ready. Shows the kind of effort they put in to help out!
May 29, 2024
I was personally recommended to Ross / Thompson Pianos after much time researching pianos and dealing with various showrooms UK wide, yes they were all very pleasant and helpful.
However, Ross pipped it!
From the start Ross was very polite, personable and very engaging throughout the process. Ross listened carefully and guided me in my piano choices. All questions answered, showed me the workings of the piano, and provided a demonstration.
A couple of weeks later my Yamaha U3 was delivered in pristine condition by Ross and his father. Transported with the utmost of care.
I cannot thank Ross enough for helping me in my journey to find the perfect piano for me. I would personally not go elsewhere.
Thank you Ross!
Jul 9, 2024
I recently purchased a grand piano from Thompson Pianos, and I couldn't be more thrilled with the experience! From the moment I walked in, the service was absolutely outstanding. The staff was incredibly knowledgeable, guiding me through the selection process with patience and expertise. They helped me find the perfect piano, and the price was simply unbeatable compared to other stores I had visited. The delivery was seamless, and the piano looks and sounds amazing in my home. If you're in the market for a piano, this is the place to go. Highly recommend!
Aug 22, 2024
Excellent experience with Ross at Thompson Pianos, I'd been looking for a Yamaha U1 based Disklavier for some time and found one within his stocklist. Quick, clear and detailed responses to my extensive list of questions, and a Bluetooth interface thrown into the bargain on conclusion of the deal. Very satisfied with the overall experience.
Apr 6, 2023

