Bradley C
Thanks to the Unchained Inheritance Protocol, I feel confident that in the event of my death, my wife has the tools to safely access my bitcoin with the help of the trusted team at Unchained.
Jan 24, 2023
Flash
I had opened up an IRA with three other crypto custodians before I found Unchained Capital. The level of professional, clear, prompt service that Unchained Capital has provided is unparalleled. Did I say prompt? These folks are on top of it! Big shout out to all of the folks at UC, a truly great product, with an exceptional onboarding crew. If you are thinking about switching over your IRA, or even opening up a personal multi-sig vault, I whole heartedly encourage you to work with Unchained Capital. This is 100% worth it.
Dec 31, 2022
John
Karl was amazing from start to finish. He was very patient with a not-so tech savvy OG like myself. His guidance was clear and he answered all my questions thoroughly. Karl gets an A+ all the way around :)
Nov 14, 2023
Eric
Karl made the process very easy and walked me through it step by step. This was the my first time self custodying so I was a little nervous. But after our hour long meeting I'm confident that using the Unchained Concierge Onboarding service was the right decision for me! Appreciate your help and your patience.
Nov 10, 2023
Joanna
Genuine connection from my team members each step of the way. Professional, knowledgeable and caring.
Nov 9, 2023
Stuart
Entire process was very smooth, each step was explained clearly - what we are doing and why we are doing it. Also answered all questions I had
Nov 9, 2023
Paul
Creating this vault was a simple process and helped secure my family's future. Don't let a lack of experience deter you, the staff at Unchained are very knowledgeable and will be able to get you through the process.
Oct 31, 2023
Jeffrey
David Layton did an excellent job walking me through the setup process. His knowledge and understanding was very evident during the call which gave me confidence in completing the steps. David gave me every single second of the time allotted because I needed it! I’m very early in the learning stages and understanding of this whole process.
Oct 30, 2023
William
Tom was very knowledgeable and he presented the information well. He was also patient and accommodating for our limited experience.
Oct 26, 2023
Claire
Tom, at Unchained, led me through onboarding with clarity and patience. He was thoroughly knowledgeable and skillful in his explanations.
Oct 24, 2023
John
Tom was outstanding. He was so very patient as we went through setting up my multisig account. I knew I would feel better about the security of my bitcoin, but the resultant feeling of accomplishment is very rewarding. Highly recommend Unchained and their team.
Oct 19, 2023
Eric
It exceeded my expectations. Initially, I thought why spend the money to get the vault set up, but it was well worth it given the additional information provided during the set up.
Oct 17, 2023
James
David was incredible! Very patient, very thorough with the onboarding. Love your team! Much appreciated!
Oct 16, 2023
Jonathan
Wow, I was super impressed with the process...all my questions and then some were answered. Felt really comfortable moving forward and really glad I made this move. Thanks
Oct 12, 2023
Shannon
David Layton did a fantastic job of taking me through the onboarding process. I know just enough about bitcoin to be a danger to myself! I needed someone with expertise to walk me through it. Unchained concierge onboarding provided step by step instructions and assurance to set up my first multisig vault. The peace of mind was worth every penny!
Oct 6, 2023
Robert
I struggled on whether I could setup my vault and transfer BTC without Unchained support but chose to do the Onboarding process. I am glad I did because not only did I learn more about public & private keys I was able to resolve an issue with my Ledger hard wallet and sending BTC to my vault. I was pleased overall with the one on one support.
Oct 3, 2023
John
The UX was excellent as was my Concierge assistant Tom Honzik. He was patient, answered all my questions and was a great teacher. Very happy with the whole experience.
Sep 28, 2023
Stephen
The concierge onboarding zoom visit was extremely helpful. David was patient, relaxed and knowledgeable. I have been impressed with all the interactions I have had with Unchained.
Sep 28, 2023
Heidi
Tom was extremely patient and helpful and explained everything, step by step, to my full satisfaction. I am glad I chose the Concierge Onboarding service that provided the additional guidance I needed.
Sep 26, 2023
Daniel
The Unchained Concierge Onboarding experience was easy and headache-free. David was incredibly helpful. He patiently answered all of my questions and walked me through the process so I understood what was needed and why at each step. Highly recommend!
Sep 20, 2023
William
Onboarding went smoothly. A big help was the pre onboarding checklist that allowed me to get everything lined up prior to the meeting. David was great at explaining each step of the process and answered all of my questions.
Sep 11, 2023
Andrew
The Concierge Onboarding service was fantastic. David was incredibly helpful and thoroughly answered the questions my wife and I had. We feel more secure than ever about our future having taken our Bitcoin into self-custody with Unchained. Thank you!
Sep 6, 2023
Cara
Professional, clear, easy — what a great process Unchained has built. I’m confident in our choice to shift our IRA to Unchained Capital to have control of our Bitcoin keys with a competent partner doing to work to build solutions for bitcoiners. Props, Unchained Team!
Aug 18, 2023
Theresa
Totally worth it!!! Tom Honzik was very thorough, and patient given a few technical challenges I had with zoom. His explanations of how the process would work, and how BTC works were very clear and easy to understand. Thank you Tom!
Aug 17, 2023
Craig
Jonathan did an awesome job of walking me through the onboarding procedure and setting up my vaults. He took all the anxiety away of what can be a very intimidating endeavor. I now know my bitcoins are safe and if something happens to me, my family can easily retrieve them.
Aug 16, 2023
Maureen
I recently had a wonderful experience working with Connor Dent and Tom Honzik for my Concierge Onboarding. They were professional, knowledgeable, and patient! I recommend this service. Thank you for being so helpful!
Jul 21, 2023
Jason
Loved it! David was fantastic at walking me through the process, explaining what I know is very technical procedures and functions in an intuitive way. I look forward to talking with him again on setting up my personal account on top of my IRA that we did today.
Jul 17, 2023
Peter
The level of professionalism and knowledge that the unchained team exemplifies is unparalleled. I’m seriously blown away by the team and the services the company offers. Anyone who is thinking of allocating capital to bitcoin should without a doubt be using unchained.
Jul 13, 2023
David
The preparation documentation was very good, Jonathan was very knowledgeable, patient and a nice guy. We went step by step and he helped make it go without a hitch all the way through! It looks like the support going forward will be very good too. I am happy to get to the next stage of custody and security with a solid company with good customer support.
Jul 13, 2023
Michael
Thomas made the onboarding process effortless. His guidance was clear and delivered with patience and professionalism.
Jul 11, 2023
Bradley
The concierge onboarding experience at Unchained Capital was fantastic! David explained the process well and answered questions in a way that was easy to follow, despite the fact that I’m not incredibly tech savvy. Well worth it. Highly recommended
Jul 7, 2023
Keith
david has been beyond helpful throughout my onboarding process. answered all my questions and in a not-so-tech-heavy explanation when i needed it. highly recommend.
Jun 23, 2023
Andrea
I was a bit anxious about going into the onboarding call. I had a great onboarding experience and would highly suggest it to others.
Jun 5, 2023
Theodore
The people at Unchained are very knowledgeable and helpful! I am recommending Unchained to my family and friends.
Jun 2, 2023

