Jason's guidance helped us to solidify our process and document it in a way that clearly demonstrated to our team what our process is, how it transitions from one department to the next, and exactly who is responsible for what and when. His process made it easy to document our workflow in a manner that allows all of our team members to get on the same page and get moving together more efficiently to complete projects. Our workflow has become the defining resource for when a team member has questions on what happens next or who is responsible for taking the next action.