Implementing ForWare Fleet Systems has made a huge difference to how we manage fleet job authorisations in the workshop. The system gives us a clear, real-time view of all incoming jobs, pending approvals, and completed work—making communication with fleet operators smoother and far more efficient. It’s taken the guesswork and delays out of the authorisation process, which can be a major bottleneck. The support we received from Alan Maher during setup and training was exceptional. Alan took the time to fully understand how our workshop operates and made sure the system was configured to fit our exact needs. His training sessions were clear, hands-on, and practical—making it easy for our team to pick things up quickly. Even after setup, Alan has always been on hand to answer questions and offer support whenever needed. ForWare, combined with Alan’s expert guidance, has genuinely improved the way we handle fleet authorisations. It’s a tool we now use daily and wouldn’t want to be without.

Justin O Neill

Aftersales Manager