I have a kids office that is a startup and we offer orthodontics and accept all insurances so we are BUSY. I was constantly being told by my coaches and consultants that we are missing too many calls and I replaced my front desk with a manager and receptionist with a lot of experience and it got better but my missed call rate as 20-30% still which is terrible, it was mostly because we were busy. I tried Pearla AI (as well as other AI receptionist brands) but they went above and BEYOND. I’m grateful for the team and helping me bring that number to 0 and honestly most patients couldn’t tell it’s AI and any change I asked for was made to better support the office and help my startup grow!