Great system, so user friendly right the way from the vehicle health check and videos to Parts and Labour imputing! Makes completing fleet repairs so smooth and transparent.
ForWare makes it easy to get the required information like VHC,Video, Photos with parts pricing and required labour time onto one system and sent in real time to fleet technical managers for verification of required repairs. ForWare virtually puts them on OUR workshop floor 83km away, this gives the fleet technical team the opportunity to work with us to give the authorisation of the required repairs all on the one system. We can do this because all the above features are built into the ForWare system. This keeps my technicians productive,It also gets this very important vehicle back into service quickly. ForWare allows for full transparency of the work required, recorded within the system for reference within the service history. The ForWare system also allows me to manage the service scheduling of the fleet in my area, so I can make sure that it's regularly maintained to limit down time,I have found ASA Team to be extremely helpful and professional.
If you have the opportunity to take on the service and maintenance of any Fleet of vehicles then you should be using ForWare. Avon Motors have been looking after mission critical fleets in our area for over 6 years now and that wouldn't be possible without the ForWare system.
We at Mooney’s have been using the ForWare system for over 5 years now and as a Service Manager I need my aftersales systems to work for me, not against my process. ForWare allows me to use the system to see when Fleet Vehicles are Due a service and my team can book accordingly per my available workshop time. The built in VHC and Video is easy to use and gets the information on the system quickly and arcuately to allow quick authorization. All Service history for these vehicles is contained within the ForWare system which gives my team valuable information when diagnosing any issues. The support team is on hand at the end of the phone and can even add features to the system to support your workshop process if required, the payments are quick through the ForWare Billing Platform and everything is easily accessible.
National Fleet Manager, State Department
I am using the ForWare system for nearly 3 years now. In the beginning, the system was used for a single manufacturer for work approvals only. Now, I have my entire supplier network coming through the ForWare system as a one stop shop for vehicle repair approvals, service histories and other fleet related documents. The system is now operating as a full Fleet Management Tool. With the recent procurement of a telematics system, the integration between the two systems is transforming how I manage a fleet of complex vehicles across 19 sites delivering a nationwide service and I have seen a marked improvement on H&S related issues, budget control and fleet reporting. Having used the ForWare system, I don't think I could ever go back to the old paper based, on the phone constantly way of managing a fleet. Everything is done through the ForWare system.
Head of Procurement & Fleet Operations
We have been using ForWare since July 2022 and it has been a game changer for our business. The system is very user friendly & has been very easy for our National Transport Managers to be able to now have full visibility of all our vehicle events at there finger tips.
The planning of Fleet is one of the main tools we use as we have reoccurring events due to the special requirements for our Armoured Fleet & this is very easy for us to manage and make booking directly to our garages. All our garages complete a VHC (Vehicle Health Check) & we are provided Photos / Videos which makes it so much easier and quicker for repairs to be confirmed as the garages are setup also in the system to create estimates so we can review and approve instantly be it from your PC / Laptop of Mobile device as it is all compatible & this gives us a full financial reporting suite.
Overall Brink's Cash Services Ireland find the ForWare system an excellent fit to our business and working alongside the development team they have seamlessly introduced new features and updates we have asked for as well as many other of their customers to improve the user experience while ultimately allowing us to have an end to end solution for our requirements.
We have been using the ForWare system on a daily bases since we commenced work with Garda Siochana and have found it a exceptional tool to be able to control and approve work in a efficient way.
The system is fantastic and has really helped me manage our cars.
it is very well set up and is easy to operate.
great back up service available should the need arise which i am glad to say is very seldom.
Service & Fleet Manager
We have found the ForWare system very user friendly and comprehensive. The system has all necessary facilities for history and vehicle records for decisions on repair. The staff are all very helpful and have been for years.
Aftersales Manager, The Doran Group
At the Doran Group, we put a lot of emphasis on running a smooth, efficient aftersales operation and ForWare has become central to managing our extensive Fleet operations. The system is unbelievably user friendly coupled with a top class support team, nothing is ever a problem and we would recommend ForFleets for any modern dealership.