Working with Scalable has helped bring clarity, structure, and alignment to our operations at Gulf Coast Center. The framework has allowed us to simplify complex workflows, improve visibility across teams, and strengthen accountability at every level of leadership. We are already seeing the impact in how we prioritize work, communicate expectations, and maintain focus on what matters most. Scalable has provided a practical and sustainable approach to building systems that support both day-to-day operations and long-term organizational growth.

Huge shout out to Chris and the Scalable Team. Their systems were quick and easy to implement, and absolutely effective. We went from a little chaotic and no clear long term direction to regular cadences, KPI's, and a long term plan. Couldn't have done it without them.

I went from winging-it to having repeatable processes around sales and delivery with weekly metrics to keep everything on track.

What challenges were you facing that led you to join the Get Scalable Accelerator? We were growing, but like many businesses, things were starting to feel a bit reactive. We needed better structure, clearer accountability, and more visibility into what was actually happening across the business. Was there anything about the program that surprised you or exceeded your expectations? What stood out most was how practical everything was. It wasn’t just theory, the tools were things we could implement right away and start using in our day-to-day operations. Which specific OS tool or tools had the most immediate impact on your business, and why? The scorecards and operating rhythms probably had the biggest impact right away. They helped create clarity around performance and made it much easier for leadership to stay aligned and focused on the right priorities. What significant changes have you noticed in the business since completing the program? The biggest change has been alignment and clarity across the team. Everyone has a better understanding of priorities and expectations, which has really helped with communication and accountability. What would you tell someone facing similar challenges? Why should they consider joining the program? If your business is growing and you’re starting to feel the need for better structure and systems, the program gives you practical tools to help bring everything into alignment and run the business more effectively.

Our small company's revenue had grown significantly over a couple years, and we were in need of systems and considerations to help us continue the growth. The Get Scalable Accelerator program was great in providing 1-on-1 coaching and guidance with an advisor. Belinda is wonderful! The members site is also so very helpful with its wealth of resources - additional meeting opportunities, instructional videos and recordings, and valuable toolboxes, frameworks, and AI assistants. The Growth/Fulfillment Engines and Libraries helped us visually see our company's processes and keep us organized and up to date. The Company Scorecard is now helping us monitor our progress and provide us with call outs before we fall too deep into trouble. Since completing the program, we're more organized and more focused with better direction on how we grow the company. The Get Scalable Accelerator program is definitely worth considering if you're a company that is growing and wants to continue to level up in a way that does not overwhelm the business owners and values owners' time (and without sacrificing other things important in their lives).

Our team worked with Belinda and thank goodness for her patience because we can be a bit hectic. We run 3 different businesses with the same staff so taking the time to think and put down on paper what we do, why we do it, and what we do both right and wrong, was extremely helpful for us. Further, mapping it all out on the Fulfillment Planners help us identify gaps in our system as well as open our eyes to how many of us didn't know what was going on in other departments. For my own role in Operations, the Meeting Rhythm Planner was very helpful because it eliminated a ton of last minute meetings. Knowing we have specific meetings already scheduled for the year lets me plan and come prepared, but also helps me understand when something is truly an emergency that requires an immediate huddle. If you are running just one business where you sell a specific product or range of services, and you feel a little lost, like you don't know how you're going to scale to the next level, I would recommend this program. At the very least it will help you identify or remember why you're doing this in the first place and how you intend to continue doing it, successfully, without burnout, in the future.

We are a growing ad agency that was too dependent on the owner with so much of the business requiring his involvement. Yhennifer helped walk us through the process of building an operating system to provide the structure for us to work as a team to move forward and continue to grow the business more efficiently.

Before partnering with Scalable, we were running into several roadblocks with our initial implementation of EOS. On paper, we had done everything “right”—we had checked all the boxes—but we still weren’t gaining real traction. Our scorecard was solid and our KPIs were clearly defined, yet we struggled to identify the underlying issues driving those numbers. It felt like we were measuring everything but not actually moving anything. We were also stuck when it came to defining our key processes. We didn’t want to spend time creating overly detailed procedures that would end up sitting on a shelf, but we also knew we needed documented processes if we were ever going to scale effectively. We were caught between those two realities and couldn’t find a path forward. Scalable has helped us break through that wall by aligning our key processes directly with our business objectives and KPIs. Instead of building processes for the sake of documentation, we’re now building the ones that drive performance and support our growth. Although improving our profitability is still very much a work in progress, the most impactful strategy we’ve implemented from Scalable.co has been redefining our strategic objectives using the Clarity Compass. That framework has helped us shift from operating like a small, low-cost competitor to positioning ourselves as a value-driven provider. As a result, we’re already seeing stronger margins in the bids we’re winning. Another major change has been divesting myself from day-to-day tasks that kept me buried in the business instead of focused on the business. By delegating more effectively and elevating my role to a strategic level, we’re making better decisions, prioritizing higher-value initiatives, and creating the conditions for long-term profitability. Together, these shifts—strategic clarity and true leadership focus—are laying the foundation for meaningful and sustainable improvement in our profitability.

Yhennifer has been great to work with! The Scalable OS has been really helpful in building structure for our Leadership Team and helping define our focus on those areas in the business that will help us grow

I was looking for a Scalable system for my company and I wanted to have the tools to do that. The flexibility of the session and program exceeded my expectations. I was amazed to see the Yhennifer provided flexibility to me during the fulfillment of the process. The company scorecard had an immediate impact in the business, the meetings gave my team a platform for my team to showcase their work as well. You need to join this program because the methodology provides clarity for any CEO.

My husband Kris and I read E-Myth a few years ago and were already very aware that we had become the bottleneck in our business because we didn't have systems in place and always had to be available to manage everyone and everything (leading to no real growth, progress or the ability to take vacations!). We'd made some attempts to implement systems, some successful and some not, but once we started watching Ryan's videos it really "clicked" with us. Eventually, we decided to reach out to the Scalable team and then made the leap to join the program. We're so glad we did!! We're only a few months in but already we've put together most of our OS and have employees taking ownership of their critical accountability bullets and playbooks, real metrics to look at, clarity for where we want to go and how we want to get there, and honestly, HOPE for the first time in several years that we really can scale and we're not stuck at this point forever. We still have a ton of learning and work cut out for us, but now we feel excited to do it whereas before we just felt overwhelmed and even resentful towards our business. Doing the regular calls with Belinda, our advisor, has helped us stay on track and understand the process as we go through it. The way the program is broken down walks you clearly through each part of setting up your OS and makes sure you understand what you're doing and why. It's not just a fancy proprietary system that you "implement" and then never actually use on a day-to-day basis, but more of a real tool (or library of tools!) that you tailor to your individual business and truly continue to run everything with. We're actually simultaneously setting up the same OS for our investment properties business and even our daughter has learned to use value engines and playbooks for the small retail business she works at. What's really great is seeing employees get excited and start bringing ideas to the table. Some of the small things that have trickled down from us being more organized and enthusiastic already seem to be boosting morale and making everyone feel like they're part of a team that's going somewhere. We're so grateful for this program and the all of the resources, trainings and ideas this has opened up for us. We would 100% recommend joining!

When I joined the Get Scalable Accelerator, I was running Parker Electric and watchLAB and feeling the strain of trying to scale without a unified system. I had teams working hard but not necessarily in the same direction, and I knew I needed a clearer structure, better alignment, and a way to turn vision into predictable execution. That’s what ultimately pushed me to join the program. What surprised me most was how customizable the system turned out to be. I expected a rigid operating framework, but instead I found tools that were powerful because they bent to the needs of my companies. A big part of that experience was working with Belinda Ginter. She was the perfect blend of cheerleader and guide—always keeping me accountable, always pushing me to follow through, but giving me plenty of space to tailor the program so it worked in the real world of my businesses. The tools that made the biggest immediate impact were the 12Q Planner and the Company Scorecard. Those two alone tightened my focus, aligned my managers, and created shared targets that everyone could see and rally around. For the first time, every team was working off the same playbook and moving toward the same goals. Since completing the program, the transformation has been dramatic. We’ve grown from two companies to a full portfolio of service businesses, each with clearer direction, stronger leadership, and systems that actually scale. The foundation we built in Scalable is still the backbone of how we operate today. If someone is facing the same challenges I was—feeling stretched, unclear, or unsure how to break through the next ceiling—I’d tell them the Accelerator is worth it. The structure, the tools, and the coaching combine into a system that creates real momentum. It gave me a way to grow confidently, and it can do the same for anyone ready to put in the work.

Have worked with another coaching group for contractors in the past with good results, but I realized that my goal is to build an exit-able business above all else, and to look at my business strictly through that lense, and the Scalable message was in alignment with that goal. I have found so far that the 90 Day Gameplans and Company Scorecards have made the biggest impact on my business, and I have yet to implement many other things, yet what I have implement so far has made great impact. The 90 Day Gameplan has given me clear goals and timeframes to work with, and the Company Scorecard has helped me identify our true areas of weakness, and this has become a powerful tool in getting my team more involved, to see our current position compared to where we want to be I would tell someone facing similar challenges that getting coaching from people that have already done what you are trying to do and implement systems that have enabled them to grow and exit is hands down the best investment you can make for your business.

Get Scalable Accelerator was a truly positive experience for us. Our company was growing quickly, and we knew we needed a system that could not only handle that growth but help us thrive and scale even further. My business partner and I were burning the candle at both ends—working long, stressful hours trying to fill every gap ourselves. Getting an operating system in place was the game-changer we needed. The step-by-step structure of the Accelerator made it easy to follow and implement. We committed fully to the program—and it worked. Today, our team has a clear vision of where we’re headed and understands their individual roles in getting us there. Expectations are clear, and as we’ve continued adding staff and building new departments, we’ve simply followed the blueprint we created through the program. We highly recommend the Accelerator to any business owner who wants to grow with confidence and build a happy, aligned team to grow with them. Thanks to this foundation, we’re on track to 5x our revenue this year—and we’re already looking ahead to expanding our company holdings.

Get Scalable helped me gather the framework for how to approach developing SOPs that ensure transferrability and consistency in the day-to-day operations. Value engines, playbooks, meeting cadence, etc.. While not fully complete as there was some difficulty adapting our system to the weekly scorecard, the assistance we received in meeting cadence and thinking through goal setting has been very helpful.

Our experience with the Scaelable OS has been a very positive one. From the start it has been friendly and well organised. The regular meetings with your advisor keep you accountable and on track. It is so easy to be distracted by day to pressing business issues that would derail your progress without a structured system in place to help. Mapping your growth engines seems so basic but it helps you stand back and take a much more global overview of what you do. It also cuts through the noise to show you what aspects of your business are critical to have good playbooks in place. The scorecard was the single biggest thing to get in place. We are still refining it but it has given us a much-needed real time dashboard of how we are doing and where we need to focus. Our staff have taken to this really well and it has enhanced the general feeling of “team”. There is an element of patience required because you are putting something in place for the longer term. It requires your commitment but you will have plenty of support from your advisor, the recorded sprints and from the regular online momentum calls. I’d advise people to get on these right from the start even if you feel like the new kid at school – they are always interesting and help and advice is freely given. It’s also encouraging to meet with other people like you and share challenges and wins.

Our company had been scaling quickly year after year, but some of our systems were not keeping up. We lacked alignment in communication across departments, struggled to consistently track the metrics that mattered most, and knew there were costly leaks in the business that were too often overlooked. The Get Scalable Accelerator provided us with a clear step-by-step framework that was simple to put into practice and supported by practical tools and downloadable assets we could implement immediately. Since adopting the Scalable system we have gained more clarity on our company’s goals and vision, stronger organizational structure, and a culture of accountability where our team holds each other to a higher standard. Our operations run more smoothly, communication across teams has improved, and we are continuing to scale with much greater confidence. I would recommend the Get Scalable Accelerator to any business owner who wants a proven playbook for building the solid foundation of systems their business can confidently grow on top of. A special thank you to Belinda for your support and guidance throughout our rollout, it's much appreciated!

Before joining the Get Scalable Accelerator program, one of our biggest challenges was lack of organization. Going through the program helped us visualize our processes, which revealed holes we didn’t realize were there. Using the High Output Team Canvas, we could see where people were overloaded or underutilized, and that allowed us to restructure and optimize workloads. One of the quotes I keep on my monitor is: “You cannot optimize what you have not visualized.” That lesson has truly stuck with me. The tools that had the most immediate impact were the Value Engines and the Scorecard. Even though we’re still refining our Scorecard, in just a couple of months we’ve already been able to spot problem months early and take proactive action instead of reacting after the fact. I’ve also seen positive changes in our team. There’s more buy-in and forward thinking. They’re not just focused on day-to-day work anymore, but also on what needs to be done to achieve our bigger goals. This program is absolutely worth it. It gives you the clarity and structure to take your business forward. I’ve already been recommending it to others because of the difference it has made for us.

Joining the Get Scalable Accelerator has been such a valuable and game-changing tool for our business. Our primary goal was to enable our CEO to step back from day-to-day operations and focus more on high-level strategy. We also wanted a centralized system for all of our processes, and Scalable provided the structure we needed to make that happen. What stood out to me the most was how everything is laid out from the very beginning. The step-by-step approach is thoughtfully designed, allowing you to see how all the pieces come together without feeling overwhelmed. Creating our value engines and playbooks has brought incredible clarity, not just for leadership, but for our entire team. We’ve moved from outdated manuals and undocumented processes to building a streamlined, accessible system that everyone can follow. If you're stuck in the weeds, dealing with outdated documentation, or just lacking clarity in your operations, the Scalable program gives you a practical framework and walks with you as you build it. We've loved working with Belinda and look forward to continuing to implementing and scaling!

Before starting the Get Scalable Accelerator, my business partner and I were overwhelmed by wearing too many hats. Much of the knowledge about our business processes was either in our heads or scattered between team members, which meant that if someone was away, critical work would stall. We lacked a centralized, documented system for how the business ran, and this created bottlenecks and stress. The program far exceeded my expectations in its structure and clarity. One of the most eye-opening moments was mapping out our value creation process — something we had never done before. Identifying the critical aspects of each process and assigning clear ownership brought immediate clarity to our operations. The most impactful tools for us were the Value Engine Mapping and creating Playbooks. The conversations and deep dives required to build them helped us crystallize problems we hadn’t fully defined and gave us clear solutions. Since completing the program, our production machine and overall organization run far more smoothly. Workflows are faster, chaos has decreased significantly, and the structure of the business feels stronger than ever. To any business owner facing similar challenges, I’d say this: the more your business depends on you, the less valuable it is. Letting go of being “the hero” and building a business that can thrive without you is the key to scalability. I was initially nervous about the investment, but the program has been worth every bit of it. If you want to create real, transferable value and unlock your business’s full potential, take the leap.

My name is Michelle Masacchio, Fit Money cpa, Louisville, Kentucky. We felt as though we were kind of stuck in the same place that we’d been for a little bit and just needed some help getting unstuck. Probably all of it exceeded my expectations. You know, you do these types of programs and then at the end it’s just like, “Eh, that was a waste of money.” But here, there’s actually a product that comes out of it that we can follow going forward. We really like the Value Engines because they give us a clearer picture. We know what we do, we know how we do it, but we’d never put it down in steps so that it could be repeatable. Since starting the program, everybody’s thinking more about efficiencies. They’re asking, “Do we have an engine for that?” It’s of value. A lot of programs talk big, but they never deliver, and Scalable actually delivers.

We have been working in defensive mode for over 25 years, working day and not looking too far forward. The numbers were great, profits solid BUT we had pounding hearts most days at work. We've been Operators NOT Owners. NO MORE. Scaleable program became a MUST for us. I was surprised this program is so easy. It didn't take up a ton of time in my life. The step-by-step system is basic, easy to follow and the support I have is AMAZING. The Scaleable team being available for me has been impressive. Playbooks have changed my life. I had to use one last week. What normally would have been an hour training took a simple share of our Playbook, training done without my being involved. WOW that was refreshing. I could work on running the business. I have a plan. I never had a plan. We have a path, we now have tools to measure our progress/process and accountability. We lacked all of those. I would tell them SIGN UP! You will not lose but GAIN your time in your life back. It is not a painful process, not at all. I LOVE working on this and ENJOY my advisor (Belinda) meetings along with the Zoom meeting, so helpful. They are the highlight of my week at work. I am FINALLY having F U N here at our business now that we have structure.

Before starting the Scalable Accelerator courses, I felt lost about how to scale my business or which direction to take. Once I joined, I was pleasantly surprised by the tools provided. My advisor, Belinda, was incredibly helpful in guiding me along the right path and answering every question I had. The most impactful tool was Notion. Being able to create and store playbooks gave my team easy access to all the documents we needed. It immediately streamlined our operations. If you're a business owner unsure of which way to turn or how to scale your business, don’t overthink it. This course will exceed your expectations—just as it did for me. You'll gain access to all the tools necessary to scale, and the structured process allows you to implement changes as you progress through the course.

Before joining forces with the Scalable team, our business was slowly growing, but growing more unsettled the more we grew. Two steps forward, one step back —but without a clear structure, we were hitting a ceiling. Everything was reactive. There was no cohesiveness; we were disjointed and disconnected. We lacked alignment across departments, accountability was scattered, and I was stuck making too many decisions myself. I WAS the problem. I WAS the bottleneck, the one stopping forward progression. That’s a hard thing to admit, as a founder. I knew the business had the potential to grow, but I was burned out, ready to quit, and just be done.. Then I found Scalable. From day one, the program blew me away. I expected a course—I got a transformation. The level of support, (I love my Belinda!), clarity and depth in every training, strategy session, and templates are next-level. It isn’t just meeting expectations—it redefined them. The most impactful tools for us, so far, are the Company Scorecard, the High-Output Team Canvas, and the Value Engine Playbooks. These shifted us from guessing and firefighting to executing with purpose. For the first time, every team member knew their role, how we will measure success is, and how their work connects to the bigger picture. Since starting with Scalable, our team feels empowered, things are more focused and actionable, and I’m no longer the bottleneck. We’ve started building real momentum—with systems that support growth and expansion, not stifle it. To anyone feeling stuck in the weeds, overwhelmed, burned out, frustrated, and ready to quit, like I was, DON'T: GET SCALABLE! They have given us more than tools—they have given us clarity, confidence, and control. It’s brought us all closer together as a team. It’s the best investment I’ve made in myself and my business. Period.

1. What challenges were you facing that led you to join the Get Scalable Accelerator? As a growing wellness clinic with two locations, we were experiencing the classic growing pains: inconsistent marketing ROI, unclear internal systems, and a lack of scalable infrastructure. We were wearing too many hats and needed clarity on how to streamline operations, structure our team, and build a predictable growth engine. We knew we had a great product and a strong mission — we just didn’t have the systems to scale it effectively. 2. Was there anything about the program that surprised you or exceeded your expectations? Absolutely. We were blown away by how tactical and actionable the program was from day one. We didn’t just learn theory — we walked away with real tools, frameworks, and structure that we could implement immediately. The level of detail in the content and the ongoing support from the Get Scalable team exceeded our expectations. It truly felt like having a fractional COO guiding us through the most critical parts of growth. 3. Which specific OS tool or tools had the most immediate impact on your business, and why? The Growth Operating System dashboard and the Offer Clarity tools had the biggest immediate impact. Being able to clearly map our offers, understand what drives profitability, and align that with our customer journey helped us simplify and scale what was working. The dashboards also helped us track KPIs we hadn’t been measuring — which improved our team accountability and marketing efficiency almost overnight. 4. What significant changes have you noticed in the business since completing the program? We now operate with more clarity, confidence, and control. Our lead generation systems are more predictable, our team has defined roles and performance targets, and we’ve created scalable packages that align with our revenue goals. We’ve also optimized our customer experience across both locations — which has led to stronger retention and more referrals. Most importantly, we now have a roadmap and structure that supports long-term growth. 5. What would you tell someone facing similar challenges? Why should they consider joining the program? If you're feeling overwhelmed, stuck in the day-to-day, or unsure how to take your business to the next level — this program is a game changer. It bridges the gap between being a passionate founder and becoming a true CEO. Get Scalable gives you the tools, systems, and clarity to grow sustainably and confidently. We’ve already recommended it to several business owners in our network because it’s that valuable.

We were very pleased with the Scalable program. From start to finish, the course provided easy to follow, step-by-step guides on how to setup proper systems into your already operational business. The accompanying resources were very complete and well organized, and allowed for seamless integration into the business. Our team was on-board with all the changes and were integral to getting the systems working right away. Our pre-scheduled mentoring calls with our business coach were also very well organized. Belinda was very knowledgably, organized, and able to answer all our questions. And the preset structure ensured that we stayed on-track and accountable, which was also a very big positive. Although we had read Ryan's book prior to signing up for the Scalable program, I don't think we would have been as successful, without the coaching, accountability, mentorship, and resources, that we received as part of the course package. Thank you to Belinda, Ryan, and the entire Scalable Team for helping to kickstart our company to the next level! We will be forever grateful!

What challenges were you facing that led you to join the Get Scalable Accelerator? Our biggest struggles were tracking progress with clear metrics, identifying gaps in our processes, simplifying process documentation so people would actually use it, and effectively communicating our overall vision to get alignment between all departments. With rapid growth in our franchise model, these issues were holding us back. Was there anything about the program that surprised you or exceeded your expectations? The program made complex problems feel simple and actionable. The tools provided a clear roadmap for tracking metrics and fixing process gaps, while also helping us communicate our vision in a way that brought all departments onto the same page. The speed at which we started seeing alignment and clarity was a pleasant surprise. Which specific OS tool or tools had the most immediate impact on your business, and why? • The Dashboard and Scorecards immediately gave us visibility into what was working and where we needed improvement. • The Value Engines and Playbooks simplified how we documented workflows, making it easy for our team to use and follow. • The Clarity Compass was a game-changer for getting all departments focused and moving in the same direction. What significant changes have you noticed in the business since completing the program? 1. We now have clear metrics that show progress and highlight areas needing attention. 2. Process gaps are being fixed because documentation is simple, usable, and effective. 3. There’s alignment across all departments—everyone understands the vision and their role in achieving it. 4. Overall, we’re operating with more clarity, speed, and confidence as we scale. If you’re struggling with growth and finding yourself overwhelmed with misalignment, unclear metrics, or ineffective processes, this program will transform your business. It gives you the systems, tools, and clarity to operate efficiently and confidently at scale. It’s not just a program—it’s a playbook for sustainable growth.