1. What challenges were you facing that led you to join the Get Scalable Accelerator? As a growing wellness clinic with two locations, we were experiencing the classic growing pains: inconsistent marketing ROI, unclear internal systems, and a lack of scalable infrastructure. We were wearing too many hats and needed clarity on how to streamline operations, structure our team, and build a predictable growth engine. We knew we had a great product and a strong mission — we just didn’t have the systems to scale it effectively. 2. Was there anything about the program that surprised you or exceeded your expectations? Absolutely. We were blown away by how tactical and actionable the program was from day one. We didn’t just learn theory — we walked away with real tools, frameworks, and structure that we could implement immediately. The level of detail in the content and the ongoing support from the Get Scalable team exceeded our expectations. It truly felt like having a fractional COO guiding us through the most critical parts of growth. 3. Which specific OS tool or tools had the most immediate impact on your business, and why? The Growth Operating System dashboard and the Offer Clarity tools had the biggest immediate impact. Being able to clearly map our offers, understand what drives profitability, and align that with our customer journey helped us simplify and scale what was working. The dashboards also helped us track KPIs we hadn’t been measuring — which improved our team accountability and marketing efficiency almost overnight. 4. What significant changes have you noticed in the business since completing the program? We now operate with more clarity, confidence, and control. Our lead generation systems are more predictable, our team has defined roles and performance targets, and we’ve created scalable packages that align with our revenue goals. We’ve also optimized our customer experience across both locations — which has led to stronger retention and more referrals. Most importantly, we now have a roadmap and structure that supports long-term growth. 5. What would you tell someone facing similar challenges? Why should they consider joining the program? If you're feeling overwhelmed, stuck in the day-to-day, or unsure how to take your business to the next level — this program is a game changer. It bridges the gap between being a passionate founder and becoming a true CEO. Get Scalable gives you the tools, systems, and clarity to grow sustainably and confidently. We’ve already recommended it to several business owners in our network because it’s that valuable.

We were very pleased with the Scalable program. From start to finish, the course provided easy to follow, step-by-step guides on how to setup proper systems into your already operational business. The accompanying resources were very complete and well organized, and allowed for seamless integration into the business. Our team was on-board with all the changes and were integral to getting the systems working right away. Our pre-scheduled mentoring calls with our business coach were also very well organized. Belinda was very knowledgably, organized, and able to answer all our questions. And the preset structure ensured that we stayed on-track and accountable, which was also a very big positive. Although we had read Ryan's book prior to signing up for the Scalable program, I don't think we would have been as successful, without the coaching, accountability, mentorship, and resources, that we received as part of the course package. Thank you to Belinda, Ryan, and the entire Scalable Team for helping to kickstart our company to the next level! We will be forever grateful!

What challenges were you facing that led you to join the Get Scalable Accelerator? Our biggest struggles were tracking progress with clear metrics, identifying gaps in our processes, simplifying process documentation so people would actually use it, and effectively communicating our overall vision to get alignment between all departments. With rapid growth in our franchise model, these issues were holding us back. Was there anything about the program that surprised you or exceeded your expectations? The program made complex problems feel simple and actionable. The tools provided a clear roadmap for tracking metrics and fixing process gaps, while also helping us communicate our vision in a way that brought all departments onto the same page. The speed at which we started seeing alignment and clarity was a pleasant surprise. Which specific OS tool or tools had the most immediate impact on your business, and why? • The Dashboard and Scorecards immediately gave us visibility into what was working and where we needed improvement. • The Value Engines and Playbooks simplified how we documented workflows, making it easy for our team to use and follow. • The Clarity Compass was a game-changer for getting all departments focused and moving in the same direction. What significant changes have you noticed in the business since completing the program? 1. We now have clear metrics that show progress and highlight areas needing attention. 2. Process gaps are being fixed because documentation is simple, usable, and effective. 3. There’s alignment across all departments—everyone understands the vision and their role in achieving it. 4. Overall, we’re operating with more clarity, speed, and confidence as we scale. If you’re struggling with growth and finding yourself overwhelmed with misalignment, unclear metrics, or ineffective processes, this program will transform your business. It gives you the systems, tools, and clarity to operate efficiently and confidently at scale. It’s not just a program—it’s a playbook for sustainable growth.