Lindsey Bamber
We've only had our sauna for 2 weeks and I already LOVE it! We are using it every day and noticing better sleep and just overall feeling better.
May 28, 2025
Anita Leaman
Absolutely love this company and their perfection in all their products, especially our infrared sauna. We are obsessed and the sheets are amazing!!!! Thank you Sunlighten!!!!!!!
May 28, 2025
THERESA WILSON
Tabitha was my salesperson and she was very knowledgeable. She sent multiple pictures of options and wasn't pushy at all.
May 28, 2025
Jane Elzy
It was easy, follow the pro,pts, fill in info and Walla!
May 28, 2025
customer
The Sauna is awesome, the assemble took longer than 45 minutes - taking the boxes apart probable took longer. Your sales and support teams are great, very well made product - and very happy with purchase. I was using a similar sauna in our Health Spa - so was familiar with the Brand.
May 28, 2025
Erica Lupiloff
Ramon was an all star ⭐️
May 28, 2025
Doug
The salesman I spoke with (Ramon) was knowledgeable, thorough and professional. All my questions were answered in great detail with follow up links to articles that provided more details. My only complaint is the secrecy behind the pricing, and that's a corporate decision and not Ramon's fault. If you do any research you can probably come very close to guessing the price so why is it such a secret? I did my homework and I think I got a pretty good deal with the holiday pricing. I only wish I didn't have to jump through a bunch of hoops to get the price. SO... I give them 4 stars over what was an otherwise 5 star experience.
May 28, 2025
AJB
Kate was very helpful and patient with me while we considered all aspects of our purchase. I am excited to offer a high quality product for my clients with individualized modalities!
May 27, 2025
Michelle Mullins
Lauren was amazing to work with and provided excellent communication through the buying process.
May 26, 2025
Annie
Ryan Williams was well informed, very professional and patient in answering all of our questions. We are excited to get our Sauna. Thanks Ryan!
May 26, 2025
Donna
Larissa is outstanding to work with! Made it simple to understand and was an absolute pleasure to work with! Thank you Larissa. Truly thrilled to get our Sauna!!!
May 26, 2025
Cathy Stoneburner
The customer service is great. Had lots of questions once we got it and they were quick to help. The quality of out signature II is really good. My me and my son carried the pieces to our lower level, and he put it together by himself. The only reason I gave it a 4 stars is that it takes a good 2 hours to get the temperature to 125. I've never seen it up to 130 let alone 150. A bit curious for me as they told me it only takes 45 minutes to an hour to heat up.
May 25, 2025
Alexander Kasavin
We experience a very smooth ordering of a sauna from Abu. He is easy to work with and knowledgeable in the ordering details and financing. E.g., Abu helped us to arrange an eighteen month interest free payment plan. It was not advertised. We hope the delivery and usage of the sauna will be as good as the sales process with Abu.
May 25, 2025
Joshua Niles
Larissa Rodriguez made this entire process a breeze. Extremely response, answered all questions quick and efficiently. Painless experience. Thanks!
May 25, 2025
Jake Fisher
Jeremy was awesome. Very helpful and cool guy to work with.
May 24, 2025
Tina McClurg
I had done my research and Larissa had confirmed that everything I was hoping for was attended to by her. I have complete confidence that the decision to get a Sunlighten Sauna is one of the best things I have done for myself in a long time. She was very helpful in helping me with my choice and I look forward to many years of experiencing the benefits that this sauna will give.
May 24, 2025
Penelope Parsons
Larissa was very informative in explaining everything about the sauna that I wanted to purchase. She has excellent customer service ethic. I will highly recomend her and your company.
May 23, 2025
James Hulwi
Amy was very helpful, informative, and responsive. She answered all of our questions, addressed any concerns we had, and was prompt with her responses. Highly recommend!
May 22, 2025
Bruce Leech
I couldn't be happier with my purchase from Sunlighten. I personally think that the infrared full spectrum is the only way to go.
May 22, 2025
Aaron Shocket
Clay did a fabulous job explaining the benefits of owning the Sunlighten sauna
May 22, 2025
ARTHUR BROWN
Quick service and good product. I got the backrest. Love the sauna. Daily driver for me.
May 22, 2025
Michael
I recently purchased the mPulse Aspire sauna and couldn’t be happier with the entire experience. From start to finish, the ordering process was incredibly smooth and straightforward. Amy Person went above and beyond — she is responsive, knowledgeable, and genuinely helpful every step of the way. It’s rare these days to encounter such a seamless and stress-free purchase process, especially for a larger investment like this. I felt well taken care of and confident in my decision the whole time. I’m truly excited to start using the sauna and can’t recommend both the product and the team behind it highly enough!
May 22, 2025
David Mark Muller
Great customer support! Replaced broken panel in 2 days and have enjoyed the Amplify Sauna regularly ever since the holidays! Highly recommended!
May 21, 2025
The Lewis family
After doing extensive research and talking to the team at Sunlight personally I purchased a four seater Infrared Sauna . The whole process was outstanding, my sons put it together in a couple of hours, the sauna is first class in both function and aesthetics. I made the right choice for my health and the enjoyment of our family.
May 21, 2025
Gerald Unterman
It’s all about knowing you’re getting the best quality.
May 21, 2025
Theodore McLean
FOUND JUST THE RIGHT PRODUCT WITH SUPERB HELP FROM CHRISTY SHEEHAN
May 21, 2025
Sheila Longley Plowman
I have only just ordered my sauna yesterday but my experience with Sean has been excellent. He has communicated clearly to me about my different options and reliably got back to me as promised. He made it a point to tell me he would be available to me if I have any questions or issues once I receive my sauna.
May 20, 2025
T&N - Nashville
We were blessed to use the Solo product at a commercial sauna location for 12 months and finally decided to buy our own...same product and same great quality and install was so easy. Delivery was done by a freight company, but since we have a pickup truck it was easy to get into truck from office delivery. 2 boxes that were easy to open and install. working great as the ones we have used prior...sold on Sunlighten Solo System!
May 20, 2025
Matthew Rogde
From first point of contact I've been pleased. Emma was the sales rep, couldn't have been more helpful. Zachary was the the delivery person. He took the time to explain some assembly tips. Also placed the boxes in order of unboxing. One hiccup we've encountered after assembly and start up was an E8 error (air quality alert). Kyleigh, from customer support called 3 hours after I emailed Emma. She assisted with updating the app, which we're hopeful ends that issue. Can't wait to start using the sauna daily. Matt Rogde
May 19, 2025
customer
Greg, my sales representative, was very attentive to my needs. He called me back 6 months later and honored the pricing he had quoted then. He did not try to upsell me. I chose a larger unit with more features because I think it will help me with my quest to be proactive with my health.
May 17, 2025
Jonathan Bechtold
Riki called once a day which isn’t to much, and when I answered he was very respectful about my time, I told him I was to busy a few times so he let me go and tried again later!
May 16, 2025
Kris Carbonneau
I'm a existing client and needed a new sauna and Lauren was wonderful. She was very caring and concerned about my needs and made the process very simple.
May 16, 2025
Ray Farrell
Jeanne was very helpful and knowledgable about all products.
May 14, 2025
Jennifer Montooth
From day, one of making a phone call to making my purchase it has been seamless! My sauna should arrive in the next 10 to 14 days. So excited to start this journey.!!
May 14, 2025
ROBYN KELLY
Larissa is easy to work with, helpful, informative, knowledgeable, and friendly !
May 14, 2025
Phillip Key
Very friendly and informative.
May 13, 2025
Anthony Brooks-Williams
Rikki was very knowledgeable, patient with my many questions and overall extremely helpful!
May 13, 2025
Rodney S
I actually Sunlighten's technology and the infrared benefits. Retired Vet here with plenty of joint problems and I feel significantly better using my sauna, during and after. Customer care time got back to me in a timely manner when I had concerns and they were patient with my assertiveness. I just really appreciate what it's done for me.
May 12, 2025
Kate Halvorson
Riki Bennett was by far the best sales person I’ve ever worked with, regardless of what I was buying. He responded quickly when I had questions, never bothered or pushed me to actually buy. I felt very comfortable making the sauna purchase with him on my side.
May 12, 2025
Trybe Fytness
Patient, responsive, informative, backed by studies and comparisons, solution oriented, and flexible. Appreciate the buying process and helpfulness without being pushy. Rare experience. Bri was a pleasure to work with. She sold me with facts and fit, getting me to change my mind and go with sunlighten, and I couldn’t be happier.
May 11, 2025
Josh Goldstein
Larissa was a pleasure to deal with - very responsive and helpful.
May 10, 2025
Ola Klimczak
My Sunlighten sauna is truly a dream come true,I couldn’t be happier with my purchase! From the very beginning, my sales rep, Deanna, was an outstanding advisor. She went above and beyond to explain every detail and patiently answered all the questions my husband and I had. Her attentiveness and friendly demeanor made the entire experience even more enjoyable. The sauna itself is a masterpiece of engineering. We even joked that it must have been designed by a Polish engineer it’s that flawless and impressive! The craftsmanship and attention to detail are simply awe inspiring. We’re only on our second day of using it, and we already absolutely love it. I’m confident it will stand the test of time, especially knowing that Sunlighten has been in business for 25 years. I’m a true fan and a firm believer in this amazing company!
May 10, 2025
Dana
We were very interested in purchasing an Infrared Sauna from Sunlighten. Riki Bennett contacted me right away to see if she could help answer any questions or help me in any way. Through every step of the process she has been AMAZING offering incredible customer service! Thank you, Riki! We appreciate you!!
May 10, 2025
Chris S
Excellent with Riki Bennet. He was extremely helpful, answered all our questions and helped us pick out a sauna that best fit our needs. I will give a full update after I receive the sauna in 5 or so weeks.
May 10, 2025
Mark
Started using the solo sauna and very happy with it so far. Ryan Williams suggested the Essentials package with extra cover,towels,etc. and glad I went with it. He was very helpful
May 8, 2025
Donna
Jason with Sunlighten had a phone conversation with me. He was so helpful, informative and really listened to my health concerns. He followed up with an email containing more resources for me to review enabling me to make an informed decision,
May 8, 2025
Wake n’ Bake
I recently got the mPulse Believe and it is worth the hype! It’s not the cheapest sauna on the market, but you absolutely get what you pay for in quality and experience. Easy to put together too. Clint was very helpful in explaining all the models and features in each. He has always responded to my inquiries quickly and professionally. I would be in a commercial for this free of charge if you ever need me.
May 8, 2025
Philip Janklow
It was very fast ordering.
May 7, 2025
Consumer
Rose with Sunlighten is the best! She was so patient and informative as I decided which Sunlighten sauna system would best fit our needs! I am so grateful to have found Sunlighten, thank you Rose!
May 6, 2025
Jason Stephenson
Larissa was was more about educating than sales, very important to me as I am in sales too. She was patient and responded on Sunday as we were trying to secure the last basswood model in stock. Great experience, thank you!
May 5, 2025
Tricia
Rose is extremely knowledgeable. I’ve been working with her for over one year and she was patient with me until we were ready to make such a large purchase. We started out with the mid level sauna but purchased the MPulse to get more benefits.
May 5, 2025
Bella
I worked with Ryan Williams and he was great! He is knowledgeable, friendly, and patient with me while I decided between models and asked MANY questions. Thank you, Ryan!
May 3, 2025
Devin Fitzpatrick
I've been using the Sunlighten infrared sauna for several years now, and the experience has truly exceeded expectations. From the moment I step in, it's like a reset for both my body and mind. The full-spectrum infrared heat is gentle yet deeply effective—I can feel the tension leaving my muscles and a calm clarity settle in. What I appreciate most is how customizable the experience is: the programs (like detox, relaxation, and cardio) make it easy to align sessions with how I’m feeling that day. The Bluetooth audio and chromotherapy lights add a spa-like atmosphere that makes each session a full-body wellness ritual. Post-sauna, I always notice better sleep, reduced soreness, and a general uplift in mood and energy. It's now a non-negotiable part of my routine. Highly recommend for anyone looking to prioritize recovery, detoxification, or mental clarity—especially busy professionals or wellness seekers.
May 3, 2025
Nancy
Riki was the best! Super helpful, knowledgeable, friendly and returns calls. You can’t ask for better service. Super happy with my sauna!
May 2, 2025
Jennifer Crews
I am truly impressed by the quality of the red light therapy that I was sent. It gets me sweating and seems effective! It was delivered quickly and above my expectations as well!
May 1, 2025
Michael
Savannah was extremely pleasant, knowledgeable and helpful. I enjoyed working with her immensely.
May 1, 2025
customer
Kate was great to work with! Answered all of my questions! I also loved how fast the response time was once I signed up to inquire more information
May 1, 2025
Tricia
Victoria was very well educated on the Sunlighten saunas. I through every comparable to her and she answered immediately. It made my decision easy, because I’m so particular about toxins, and EMF’s, space and construction. Thank you - Tricia
May 1, 2025
Carbaugh
Ryan Williams is a knowledgeable professional that not only answered every question over a number of days but also diligently followed up in a patient and sincere way.
May 1, 2025
Lisa J
Matt has been incredibly helpful. I really appreciate working with him.
May 1, 2025
John C.
Tyler was both friendly and knowledgable- getting me all of the information I needed to make a decision
Apr 30, 2025
James Root
Sales Rep was well informed about the product. Which gave me confidence the company would address any future needs I might encounter.
Apr 30, 2025
Debbie
Ashley was very informative. She knew the product well and made us feel comfortable with our purchase.
Apr 30, 2025
Nancy Edwards
Representative ; Darrel
Apr 30, 2025
Rene Flowers
Provided all requested information immediately and no hassles
Apr 29, 2025
Greg Philadelphia
Salesperson was very personable and honest. Lead time was long but accurate. Very pleased with the sauna performance and look. Assembly with 2 people was straightforward.
Apr 29, 2025
Jeff Wolfe
I had been looking into the Home Sauna market for a while... weighing as much info as I could find between types of heat, materials of saunas and of course price points. I found Sunlight through a health guru friend who purchased their own and raves about it. Was very happy, after an initial internet chat, to speak on the phone with Larissa Rodriguez and have all of my questions (Some I didn't think, to think of...) Answered! So I'm in! I've ordered an Mpulse in Eucalyptus! Will follow up and let you all know how it goes once it's arrived!!
Apr 29, 2025
customer
I love my Sunlighten sauna. I use is every day . The design is beautiful. I like that I can sweat and receive great benefits at a lower temperature. Its a whole different way to experience a sauna. There are so many health benefits that just aren't available in a regular sauna. I feel a difference in my health in just one week. I can't wait to see what the future brings!
Apr 28, 2025
Elizabeth Anderson
Victoria was so kind and willing to explain the benefits of the Sunlight saunas for me which allowed me to make the choice in the sauna that fits my needs.
Apr 28, 2025
Chris Stamper
Cam was great on the phone and could answer every question
Apr 26, 2025
Anthony
Ryan Williams was my customer service representative. He was very knowledgeable and professional explaining all the benefits of the Sunlight saunas. He also answered all questions presented to him. There was no pressure and he demonstrated great deal of patience and understanding.
Apr 26, 2025
Tory Owens
Scotty was knowledgeable, friendly, and made the whole process simple! Great to work with!
Apr 26, 2025
Sharyn Reinhold
Scott was amazing to work with! He got in touch right away and made the process of purchasing our new MPulse sauna fast and easy! We love Sunlighten and have purchased a sauna for our Chiropractic clinic and now one for home. So excited!
Apr 25, 2025
Kacy DiMarco
Riki was amazing!!! I had a death in my family and I went off grid for a bit, and he was awesome and persistent! He was great with all answers to our questions! Thank you Riki for everything!!
Apr 25, 2025
DB
Riki was super helpful.
Apr 25, 2025
Tricia B
Ray was extremely helpful and very patient while we made a decision. He provided all of the information necessary to help us make a decision and even provided additional information. He was very pleasant to deal with. Would highly recommend.
Apr 25, 2025
Carly Cline
Riki Bennett was super helpful and explained all of my options to me. He did not oversell or pressure at all. He went above and beyond and helped with the entire transaction, including a zero interest finance option. Thank you for such a pleasant experience!
Apr 25, 2025
Shelly Fuller
The salesperson did an excellent job explaining everything and answering all my questions. She was very gracious.
Apr 24, 2025
Gail
Great customer service and responsiveness
Apr 24, 2025
Cathleen Gall
I was nervous about buying a sauna online. I did tons of research and had tons of questions. I worked out with a lot of different companies while I learned. Sunlighten seemed to be the best quality and best service I found. As I looked at reviews the only negative I found was customer care if there happened to be a problem. Emma Esparza assured me they have addressed any past issues and gave me her contact and manager‘s contact information. I have honestly never had such personalized support throughout the entire process. We did have one issue with the door not hanging correctly. Customer service rep replied within a few hours, and we were able to correct the issue. I highly recommend this product.
Apr 23, 2025
Holly Stone
We love our Sunlighten Solo Spa and use it all the time. They are a great company and have been very helpful with issues related to the spa.
Apr 23, 2025
Lori Dean
Excellent sales gal. Explained all the benefits. Answered all my questions and even concerns about where sauna should be placed. She was fabulous!!!
Apr 23, 2025
Susan Lund
Everyone I spoke this was very professional and courteous, and answered all of my questions clearly. I love my new sauna and it's beautiful! I feel like it was worth what I paid.
Apr 23, 2025
grant raup
Tabitha and Ali are great. Both are very responsive and their customer service is amazing.
Apr 23, 2025
Tracy Pirc
Incredible customer service. Very knowledgeable about their products to help make an informed decision on the sauna best suited for my house.
Apr 23, 2025
Betsy Greehey
Rose is who I bought my Sunlighten Infrared sauna from and she has been helpful from the beginning. Also I have called Rose about the different preheat time for different programs and the sauna will be the correct temperature for each one. I appreciate you Rose again for your service for the USA! Thank you so much. May God Bless you & the USA! Betsy Greehey
Apr 23, 2025
Denise King
Larissa was amazing through the entire process!
Apr 22, 2025
Scott Cooper
Our sales representative Ray was excellent. He was very informative, patiently answering all of our questions without any push to make a sale. We felt much more knowledgeable about our ultimate purchase.
Apr 22, 2025
Laura
Larissa was very helpful with our new mPULSE sauna purchase. She was very knowledgeable and responsive. We are so excited to get our sauna and start enjoying the health benefits!
Apr 20, 2025
John
I have been evaluating many manufacturers of home saunas. I came upon two that had good foundations in the business. Both had holiday sales but only one honored the sale price 4 months after negotiating to work with me, on my time-line. I had multiple contacts with Sunlighten. Two representatives were knowledgeable and were willing to research for answers. They always followed up with information to help me make my decision to buy. Larissa has been on point from the start. She managed the time-line, called me today. Larissa again confirmed the terms. We were able to chat about her trip to Philadelphia with her dad to see the Phillies and the Sixers. Both are teams I follow. Larissa is a Yankees fan from Phoenix, AZ. I know that she has marketing skills and does her homework. Sunlighten Suanas has a good product made better with reps like Larissa.
Apr 19, 2025
Tamra Martin
I recently purchased an infrared sauna, and I can confidently say that working with Amie made all the difference. From the moment we connected, it was clear she truly knows her stuff. She took the time to explain the differences between the models, the benefits of each, and what would work best for my needs—without ever being pushy. Thank you so much Amie!
Apr 18, 2025
M. Moore
Jeanne, was "on the ball" and so nice explaining details I needed to make the best decision choosing a Sunlighten Sauna.
Apr 18, 2025
Kelly
Very informative. Answered all of my questions. Provided articles and research to support the company and product. Representative kept in good, consistent touch with me.
Apr 18, 2025
D Brown
Emma was great, She walked me through the various saunas sharing information on the technology in them. She went over it all again so that my wife would a a good understanding of what we were buying. Thanks Emma
Apr 18, 2025
Matthew Reidel
Nick was very helpful
Apr 18, 2025
Lisa
Your sales reps are tenacious. I told them I would likely purchase after the first of the year and they continued to keep me in the loop. Hopefully my sauna will make it before 12 weeks. I’m so excited.
Apr 17, 2025
Anne Peterson
Scott was great, lots of personal experience and backed up with research and years of customer experience.
Apr 17, 2025
Nicole Baer
Greg was very knowledgeable and helpful with making the right choice for our sauna!
Apr 16, 2025
Jo
Riki Bennett has provided excellent customer service - she has been patient with my decision process and has known anything I had a question about. She is an asset to Sunlighten and I hope any of you who are looking are fortunate enough to have Riki help you with your journey at Sunlighten. Thank you Riki, so much for keeping in touch and being there for me when I needed to chat through my questions or comments. .
Apr 16, 2025
Mike S
Outstanding customer service as usual by the Sunlighten team. Lauren Hammond was great and very helpful.
Apr 14, 2025
Lindsey Bamber
We've only had our sauna for 2 weeks and I already LOVE it! We are using it every day and noticing better sleep and just overall feeling better.
May 28, 2025
Anita Leaman
Absolutely love this company and their perfection in all their products, especially our infrared sauna. We are obsessed and the sheets are amazing!!!! Thank you Sunlighten!!!!!!!
May 28, 2025
THERESA WILSON
Tabitha was my salesperson and she was very knowledgeable. She sent multiple pictures of options and wasn't pushy at all.
May 28, 2025
Jane Elzy
It was easy, follow the pro,pts, fill in info and Walla!
May 28, 2025
customer
The Sauna is awesome, the assemble took longer than 45 minutes - taking the boxes apart probable took longer. Your sales and support teams are great, very well made product - and very happy with purchase. I was using a similar sauna in our Health Spa - so was familiar with the Brand.
May 28, 2025
Erica Lupiloff
Ramon was an all star ⭐️
May 28, 2025
Doug
The salesman I spoke with (Ramon) was knowledgeable, thorough and professional. All my questions were answered in great detail with follow up links to articles that provided more details. My only complaint is the secrecy behind the pricing, and that's a corporate decision and not Ramon's fault. If you do any research you can probably come very close to guessing the price so why is it such a secret? I did my homework and I think I got a pretty good deal with the holiday pricing. I only wish I didn't have to jump through a bunch of hoops to get the price. SO... I give them 4 stars over what was an otherwise 5 star experience.
May 28, 2025
AJB
Kate was very helpful and patient with me while we considered all aspects of our purchase. I am excited to offer a high quality product for my clients with individualized modalities!
May 27, 2025
Michelle Mullins
Lauren was amazing to work with and provided excellent communication through the buying process.
May 26, 2025
Annie
Ryan Williams was well informed, very professional and patient in answering all of our questions. We are excited to get our Sauna. Thanks Ryan!
May 26, 2025
Donna
Larissa is outstanding to work with! Made it simple to understand and was an absolute pleasure to work with! Thank you Larissa. Truly thrilled to get our Sauna!!!
May 26, 2025
Cathy Stoneburner
The customer service is great. Had lots of questions once we got it and they were quick to help. The quality of out signature II is really good. My me and my son carried the pieces to our lower level, and he put it together by himself. The only reason I gave it a 4 stars is that it takes a good 2 hours to get the temperature to 125. I've never seen it up to 130 let alone 150. A bit curious for me as they told me it only takes 45 minutes to an hour to heat up.
May 25, 2025
Alexander Kasavin
We experience a very smooth ordering of a sauna from Abu. He is easy to work with and knowledgeable in the ordering details and financing. E.g., Abu helped us to arrange an eighteen month interest free payment plan. It was not advertised. We hope the delivery and usage of the sauna will be as good as the sales process with Abu.
May 25, 2025
Joshua Niles
Larissa Rodriguez made this entire process a breeze. Extremely response, answered all questions quick and efficiently. Painless experience. Thanks!
May 25, 2025
Jake Fisher
Jeremy was awesome. Very helpful and cool guy to work with.
May 24, 2025