In the case anyone needs docs-as-a-service for their SaaS company, try @HelpkitHQ - hooks straight into your Notion, have a help guide up in minutes 🚀
Great product, easy to setup, and absolutely fantastic support from @sobedominik - big props, thanks Dominik.
📣 Shoutout to @Kian_NH for the initial content of @repeatdev docs 😍 really appreciated - you are the best blob.
🚀 Docs are powered by @HelpkitHQ. It comes with smooth onboarding, a widget, and a full-text search.
just went from nothing to a fully featured help center for Findymail in a matter of hours 😯
courtesy of Helpkit from the awesome @sobedominik 😍
knowing the sheer existence of those awesome indie products feels like a cheatcode sometimes ngl
Just tried it out. Its a beautiful and easy to use product, Well done!
I'm going to set this up for our product documentation. We currently send around notion links so this should be perfect for adding the level of professionalism we are hoping to achieve
Great work, we launched our support page on https://support.heylogin.com/ using HelpKit and it works great. Everything internally happens in Notion and now we can stay inside Notion to edit our Help Center pages.
I am looking forward to multi-language features :)
HelpKit is a hidden gem! We were looking to build a Support Hub but didn’t have the time or capacity to fully build it. As we work a lot with Notion, HelpKit was the perfect software for our Support Hub - it was set up in such a short time thanks to Dom’s work! He’s so reactive and helpful. Can’t recommend more! (the customization and other integrations are a must as well)
I'm so glad I've stumbled upon this product! I've been looking into building a Knowledge Base with Notion, and Helpkit seems like a really good solution.
Great hunt, @benln, great product @@sobedominik. Best of luck with this launch. Thanks for sharing this awesome app with us!
With so many helpful products like this entering the market, Notion is literally becoming the best productivity tool around.
Being able to write your knowledge base/documentation in Notion and use HelpKit to serve it to customers is a dream!
HelpKit is not only an amazing tool, but the BRANDING and all the thought put into its design, help documentation, etc is incredible.
AND Dominik is one of the nicest people around.
Great product. Great founder.
Congrats on the PH launch @sobedominik
I freaking love HelpKit. We use it to host and share all the support articles for my paid Notion templates, and it's a perfect complement to our active support community.
If anyone's curious, here's how we use it:
Support articles intended for customer-viewing are placed into our Public HelpKit template in our Notion workspace. We also place those article in synced blocks, allowing us to embed them inside our internal support database. There, we also create technical reference material that's only meant for my team to see.
I use HelpKit for Prograds.com and for the WeVu Coaching Marketplace. Two separate SaaS; that's how much I love HelpKit. Dom is amazing for customer support and feedback. Congrats Dom, well deserved successful first anniversary. Check out Prograds support at https://support.prograds.com/.
Very excited for @HelpkitHQ's launch today! 🚀
I'm an early Helpkit customer and couldn't believe how easy was to create a professional knowledge base to reduce the # of support tickets
A super useful product for indie hackers 👊
PS. Dom is a super kind & skillful founder! twitter.com/sobedominik/status/1562696647028899842
Today I'm super-impressed with @HelpkitHQ - beautifully thought out and intuitive and even integrates with @papercups_io & @PlausibleHQ out of the box.
Well worth taking a look if you want to create a knowledgebase.
Organizing knowledge management processes in a newly opened organization is always hard, especially when you're growing and work with volunteers. Keeping transparency becomes very important task, so everyone will be on a high level of engagement.
Thanks to such integration of Notion with Help Kit we're able to create a project system that give us flexibility, control and simplicity. We liked Help Kit for it smooth onboarding, it took only several minutes to set it up, very user-firendly design. Also, we've loved how help center structured and how search works.
All the best for the creator and highly recommend for all the teams out there :)
Everything is so intuitive and changes sync automatically. My team and I love this tool, we're so fortunate to have found it.
And Dominik is extremely patient, helpful and responds very quickly.
Definitely recommend Helpkit if you're looking for an easy-to-use and beautifully designed tool!
I'm working on improving documentation for @NotionForms. I'm building the new help pages with @HelpkitHQ and I'm loving it 🥰 It's an amazing product, it's powered by Notion, and @sobedominik, the founder, is super nice (and he ships 93286 features per day)
Signed up to @HelpkitHQ today to try out a Notion-powered knowledge base.
It's built by another indie maker, @sobedominik.
Excited to fill it up as I build Refermo. The widget will be key.
If you write good documentation, you will have very little customer support to do.