My most recent 3 star review of this company, based upon a slow response was, unknown to me at the time, due to telephone communications issues beyond their control. Once the telephone issue was discovered Mike was very prompt and superb in making sure we were well taken care of. An initial meeting was scheduled right away for 8:00am and Mike arrived early. He was well prepared, professional, quick to evaluate the needed repairs and very timely delivering his cost estimate. Care for the customer like what Mike displayed is indeed rare these day. Thanks

I chose Mastercraft Home Improvement to install our new range based on the numerous 5 Star ratings on Yelp. We were not disappointed by their excellent service. Mastercraft arranged for a trained and qualified plumber/installer to come to our home on the day and time requested. Giovanni Lozano showed up on time and was extremely professional. He was very clean and very efficient. He installed our new range within a held hour and it operates perfectly. I would highly recommend Mastercraft for your home projects. You won't be disappointed.

Big thank you to Charley at MasterCraft Home for helping me with my master bathroom remodel. The Mastercraft team of guys all work so well together from the plumber Chuck down to the flooring crew...every day was a pleasure having them in my home. I highly recommend Mastercraft Home!

Overdue review. Kayla H. is the best. Came to our townhouse to give us an estimate on rebuilding after a very unfortunate and extensive situation we encountered. Incredibly professional, detail-oriented, and knowledgeable about what can and probably can't be done.

I highly recommend Mastercraft 100% Charley Case, and his craftsmen did a fantastic job with our room addition and kitchen counter. They were always on time, very clean, and did fast and impeccable work. Thank you, Charley, Chuck, Sean, Marcus, Angel, Gabriel, and Jesse.

They responded quick to my inquiry. They were very kind and helpful. I will definitely call them back for my next project.

I had Integrity Flooring through Mastercraft redo my subfloors. Cornelio showed up and worked for 7 days to make sure all was perfect when it was done. He is meticulous and very thorough. Cleaned up on a daily basis and was polite and considerate, even with my dog. I would highly recommend him to anyone. Thank you Cornelio. Also Rosie was very helpful and considerate.

I contacted Mastercraft to install multiple sets of French doors to convert my garage into a bright open studio space. Front start to finish, Mike Gast and Juan Navarro worked with me to translate my vision into the bright open studio I have been dreaming of... As the project manager, Mike Gast was extremely patient and accommodating, and provided lots of feedback to solve various issues. This was a large project that involved removing the garage door, retrofitting 3 sets of doors, framing and finishing for a custom look, inside and out. They even installed special thresholds so we could be assured of being able to roll equipment in and out of the space easily. After each stage of the job, the crew cleaned up the area and removed all debris. The price quoted us initially was in line with competitors, better than several, who failed to follow up with us. There was no cost-creep, and we finished at the price quoted us. Progress and payment was tracked on their online job project site, which was an added benefit and inspired confidence. I can highly recommend Mastercraft and hope to use them in the near future for several other home improvement projects. (A special thanks to the team, Victor and Tony for their cleanliness and work ethic).

I wanted to recognize Chris for being responsive and providing thorough explanations and answers to my questions. I contacted Mastercraft to have custom built-in cabinets. What I liked is that my inquiry was responded to right away, and I was able to text Chris with any questions I had. I received 3 quotes from different businesses. I ultimately went with another business, however, I was very impressed by Chris's attentiveness and would highly recommend contacting Mastercraft Home Improvement. As someone who has a lot of future projects planned, I would definitely reach out again. There were no cons in my experience. Thank you again, Chris!

My wife and I experienced the misfortune of having a leaky kitchen faucet that was going on for a few months before we noticed it. When we became aware there was already significant damage. My wife and I met with Charley Case from Mastercraft and he immediately put our fears to rest by assuring us that our kitchen could be rebuilt and in a timely manner. Charley sent his best men, Alfonso and his son Allen to begin their work. These guys explained everything to us and they protected and respected our home at all times. There are not enough superlatives to describe Alfonso and Allen. These two men are outstanding craftsmen who pride themselves on doing perfect work. They were always there to answer questions if we had any. At the completion of our project my wife and I were beyond thrilled with the outcome. We love our new kitchen and are so proud to show it to as many people as possible. Charley Case was absolutely the best. He was knowledgeable, professional and an outstanding communicator. Any questions or concerns we had were answered very quickly. He was always there when you needed him. In closing, my wife and I are so happy with the final results, we would highly, highly recommend Mastercraft to anyone interested in having some remodeling work done on their home.

Well I wish I could give more than 5 stars for this company! Starting with Janelle who was a delight to meet and designing my vision, to Chris project manager to Anthony their tile installation guy. We'll get back to him, Joe the plumber and their glass installer, all were very professional. Even the gentleman who found me coffee creamer in their showroom! It took 2 weeks for my shower install, they were tidy, great communication, which brings me back to Anthony, I can't say enough of his skills, work ethic and communication with him on the installation was amazing. And let's not forget how tidy he was when he left, the guy is a working machine. Thank you all for making this project...painless!

Mastercraft exceeded my expectations once again! Highly recommend using them for your home projects. Quality work, reasonable prices and attention to detail. Charlie and his team (Alfonso was fantastic) were very easy to work with and trustworthy in my home. Workers at my home everyday getting the job as quickly as possible.

We had the best experience working with Mastercraft! I love their attention to detail and the beautiful work each employee does. We had a kitchen remodel and we are loving our beautiful new kitchen. The job was finished very quickly and expertly done. Reasonably priced also. Two other neighbors in our area have also used them and are very happy. Thank you Mastercraft!

It has been a couple of years since mastercraft built our Kitchen Island. We had a issue with screws coming out of the drawer glides. I called Chris from Mastercraft and without any issue or hesitation he set up for someone to come out and fix our issue. The carpenter came out and completely went over every drawer to make sure we would not have another issue. We are very happy with there service , Especially 2 years after completion.

Let me start by saying, Mastercraft and their team is top-notch. So much so that I've recommended them to others at work (several times), sounds like those projects went well too. We just completed a massive renovation/remodel project of our parents' home and are ready to have new tenants move in. Yay! It all started with a consultation with Juan Navarro. Juan was so easy to connect and work with. First we met at the house to take a look at what the project would entail... practically everything! He was thorough in making sure he understood what was needed to start to put together a quote. We met at the showroom a couple of times to select flooring, cabinets, countertops and tile... I think he was amazed at how quickly I was able to do so. Dare I say, we had a lot of fun in the process. When it was time to finalize the quote, Juan brought Bryan Reid in to ensure we had covered everything. As we were doing the walkthrough they were great about thoroughly answering all of my questions and making key recommendations along the way. Super helpful. Unfortunately, the project manager we had, while nice, IMO wasn't PM material. My expectation was to receive periodic updates and outreach throughout the project. However, I found myself doing the outreach and scheduling periodic meetups at the house to discuss the project progress. After reaching out to Bryan and expressing my concerns, I'm so thankful that he stepped in. Whatever you're paying him, double it!! Had it not been for him and his extreme customer focus this review may have gone very differently. He takes time to listen, ask questions and follows-up as quickly as possible. He provided valid time lines and updates that helped me understand when things were needed, ready to be installed (e.g., appliances, fixtures, etc.). Most importantly, he was easy to work with and I TRUSTED him. With any construction project there are hiccups, it's just the nature of the beast. The key is having a company, like Mastercraft, that takes care of those hiccups with proper communication and integrity.

We used Mastercraft for a recent update to our home (kitchen, three bathrooms, flooring and painting). They were professional and responsive throughout the process, and their work was excellent. We are so very pleased with the final product and the personnel who handled our job. Doing a project like this was a lot of work, time, dirt, and disruption. There is no getting around that. But they were 100% transparent about all of it from the outset, so we knew what to expect. I would definitely recommend Mastercraft to anyone looking for a quality job!

I had my mobile home skirting replaced. They were fast, friendly, thorough and took pride in their work. I am looking forward to having my roof replaced next, I feel very good about the quality of their work. Pricing was in the middle & workable. Thank you!!

I recently had the pleasure of working with MasterCraft, to have our floors done, and I cannot recommend them enough. From start to finish, they displayed professionalism, integrity, and a genuine commitment to customer satisfaction. Nearly three years after the initial flooring installation, we encountered some issues requiring repairs. I was pleasantly surprised to find that MasterCraft honored their guarantee without hesitation. They stood by their word and swiftly addressed the necessary repairs, ensuring our flooring looked as good as new. This level of accountability and customer care truly sets them apart. Joe, the CEO of MasterCraft, deserves special recognition for his exemplary leadership. He proved to be a stand-up person who prioritized doing the right thing for us as customers. His personal involvement and dedication to our satisfaction were evident throughout the process, leaving us impressed and grateful. Not only did MasterCraft do a great job with our floors, but they also went above and beyond to exceed our expectations. Their attention to detail and commitment to quality workmanship were remarkable. They took the time to understand our needs and preferences, ensuring that every aspect of the flooring project was executed to perfection. What truly sets MasterCraft apart is their team of great, honest, and good people. Their professionalism and integrity were evident in every interaction. They made it a priority to ensure we were happy with the results, going the extra mile to guarantee everything was done to the highest standards. If you're looking for a reliable and trustworthy house contractor, MasterCraft is the one to choose. They are the epitome of excellence in their field. With their exceptional service, top-notch craftsmanship, and a team of genuinely caring individuals, they have earned my highest recommendation. Don't hesitate to hire MasterCraft for any home improvement projects you may have--they are the truth.

As homeowners for some 46 years, this is our first-time medium scale indoor renovation. Our purpose was to enable improved wheelchair access. We had some doorway and threshold work done, the opening up for a small bathroom to include removing the counter/sink area, and transformed our prefab (yuk) shower/tub into a master roll-in shower. We had high hopes for excellent work. Our first contact was a very helpful design professional, Hailey. We toured the house, talking about our needs; she is an excellent listener with lots of great ideas (and even some cool pics). For the largest project, the master bath, I provided plenty of my own pictures, which I think was helpful. Excited to get ready on the project, she came over again with a project manager to scope out possibilities, we made some decisions, and signed a contract then and there. Within a week, my design pro met me at the tile store (most work involved working at tile flooring areas) to look over my tile needs for the master bath. She pointed me in some lovely directions, always explaining how certain tiles would work well, or not. With beautiful samples in hand, the excitement grew! Decisions made, soon the demolition began in the master. Fidel et al were here on time, and with speed and care, very professionally covered areas (wood and tile) that led to the work area. They installed a zipper divider to keep the house clean and dust-free outside their work area. While the dog wasn't pleased with the intrusion and the noise, she soon settled in; I think she finally came to like all the guys (though, she'll never admit it). This is a very busy company, and it should be noted that scheduling demolition, the plumber (Jeremiah), a carpenter (loved Brandon), walls and thresholds (thank-you so very much, Gino), an expert tile installer (more on Anthony below), and others isn't an easy task. My husband and I both worked in jobs/professions where schedules must be made and kept to (except when the bosses make changes, a typical occurrence!!!), meaning thoughtful flexibility is key. Our MasterCraft project manager deserves congratulations on his foresight to meet his many clients' schedules (I'm sure there were tons of folks bugging him, just as we sometimes did). Another perk, we always got a text a day prior to a work team stopping in; I don't really know how he does it. Our experience exceeded our hopes. Also, if you want the best, most artistic tiling professional, you will love working with Anthony. With a flair for color and texture, he worked within our given parameters to create a beautiful roll-in shower. Thank-you, MasterCraft, for your expert team of creative, thoughtful and hardworking results!

We recently had our guest's bathroom remodeled by Mastercraft and had such a great experience with their team! Laura, Gus, Oscar, Jimmy, Jeremy, Siloan, Edgar, Jesse, and Frankie were all amazing in the renovation of our guest's bathroom. The Mastercraft team diligently kept the entire area clean at all times throughout the process. Also, the team was always very courteous and the communication was great! We highly recommend Mastercraft!

I hired MasterCraft Home Improvements to remodel the master bathroom in my mobile home. Charley was my Project Manager and Alfonso was my Crew Team Lead. Before, I had 2 sinks and cabinetry, a toilet, and a large, 2 bench, 2 faucet corner shower. I had just finished having the toilet removed and replaced with a walk-in tub/spa/shower. MasterCraft demoed and removed the old shower, moved the toilet plumbing, and built a toilet room with a door. They had to match the texture of the rest of the bathroom walls - and they nailed it! And you can't see one brush mark on the cabinets - they are beautiful! They fixed an eyesore problem with the large mirrors over the sinks. They installed new faucets, new lighting, new cabinet knobs, new door handle, fold away magnifying mirror, and towel bars. But what really sets this Team apart from any other remodeling team I have worked with is that they were truly a TEAM that went beyond their individual talents. If I found any little area that needed a touch up, it didn't matter if it was their work, they just fixed it. If I changed my mind, they listened and went with it. Also important, I felt comfortable with them in my home. They were very courteous, contained their work area to a minimum, and kept things tidy. I have more projects and I have already requested a bid from this company. If you want a Team who gives more, call MasterCraft Home Improvement - you won't be disappointed. Master Craft Home Improvements 855-506-4300 mastercrafthomeimprovement.com Sincerely, Phyllis Gattian

Had a great experience with the folks at Mastercraft. Worked with Haley, Oscar, Mike, Victor, and Jessie. Throughout the process, I always felt they cared for the job and were working to make it the best it could be. Communication was excellent, and everyone was kind and professional. When I needed small changes or requests, they handled them easily. Not only would I be happy to recommend them, but we already have another project lined up with them because we were so happy with how the initial ones turned out :)

We had Mastercraft replace our master shower/bath and fix some drywall damage after we had a water leak. The team did a phenomenal job working with us from the initial consult, through design and product choice, and to project install and completion. Haley was our initial consult and Oscar was our project planner. Both were highly responsive and helped advise us on choosing what we wanted on our project. Jeremiah was our project lead, and he did an amazing job lining up all of the separate pieces and was always available whenever we needed to talk. The final product looks amazing. This is our second home improvement job that we've had done by Mastercraft (first was a kitchen remodel that also turned out phenomenal). Mastercraft will be our first call for future projects. Mastercraft is a high-quality team that will exceed your expectations and is highly recommended.

We've had Jeremy and James out to our property multiple times for quick fixes and larger projects as well. Whether we are calling the main office or talking directly to the staff on site, everyone is knowledgeable, quick to respond, and fair in their pricing. Most importantly the work is quality. We had a call back for an issue that was more about our preference, not the quality or functionality of the work done and Mastercraft still sent out a team to make sure we were 100% pleased. Jeremy has done most of, if not all of the plumbing work we've needed addressed in our home since moving to Temecula. Can't thank Jeremy, James, and our PM Chris (from a reno project) enough for proving that there are still people out there who care about getting the job done right.

Loved the service. All work was done on time and on schedule. Workers were easy to work with, polite, dedicated

Master Craft was a great company to work with and made my vision come true. They remodeled my master bathroom, my guest bathroom, my laundry room, and constructed an entranceway from my master bedroom into my laundry room. They had someone on the job almost every day, and the wait was well worth it. They were very careful to keep the dust at a minimum, my floors covered, and cleaned up every day before they left. They were always responsive to my calls and were always willing to fix the minor flaws that I had found. A special thank you to Gus, the project Manager, who came up with the idea of using a butcher block counter over my washer and dryer, which turned out beautiful. All in all, I am very pleased with the outcome and would highly recommend Master Craft, if you want an honest and professional remodel.

I called MasterCraft to get an opinion about an issue I was having from work done by a different tradesman. From my first contact through today's visit from Joe, I could not be more pleased! Alicia who answered my call initially was very kind. Joe was extremely friendly, punctual, honest and most importantly, gave a thorough assessment of my issue and offered ideas for solutions. While I do not need to have Joe's team do any work for this issue, I will certainly use them as projects come up in the future!

We had multiple projects done by MasterCraft. We had foundation leveling, patio door replacement, new flooring and mold remediation. Each quote was pretty accurate and when some projects went over it was understandable because we had really bad subfloor and water damage throughout the house. The patio door came out great and stopped our leaking issue. The floor was installed great but however there are uneven floor areas. We used to have carpet that masked uneven flooring and now with our new floor some uneven areas are more exposed. We weren't able to get it all fixed but most of it has been evened out. The mold remediation was very quick and quoted accurately. They worked with our budget and our schedule. Overall it was a good experience and would go through MasterCraft again. It makes renovation a lot easier having one company do it all. Charley was very knowledgeable and always responded to texts / calls at any time of the day. Erik from moldsafe was very informative and even provided us with a mold removal spray. He even gave us tips on how to prevent mold and stop the spread of mold growth. It was great working with a team that knew everything and had vast experience.

The company name says it all. Our project was to demo our shower and the soaking tub next to it to make one large walk-in shower. Our first contact was with Haley in sales and design. Haley was great to work with. She had great input and really listened to what our vision was and even when we made some material changes she noted them and provided written confirmation. Once we received our estimate and decided to use Mastercraft we waited to get put on the schedule. Once we got on the schedule to start work things kept moving along. Our project manager, Chris, was great to work with, and even if he wasn't at our home every day, it seemed like every other day, but he was always available by phone. Chris always communicated what tradesperson would be at our home, an approximate time of arrival and how many days they would be there to work. The various tradespeople that came to our home were exceptional, truly masters of their craft. Jeremy, the plumber was awesome and did an amazing job. Even though most of the work Jeremy did is now behind tile, I saw his work and have confidence that the job was done right. Anthony the tiler is amazing. He communicated about various aspects of the tile job and asked how we would like certain things and had great input. Gino the drywaller did work that matched existing drywall and we can't tell where the new and old drywall meet. All tradespeople that came to our home were employees with the exception of the glass company who also did a nice job and had some helpful input as well. The payment schedule was how all contractors should work. The deposit was made for materials and payments were made as each portion of work was completed, including the glass company which was at the end of the project, but was billed through Mastercraft. Mastercraft stands behind their work, they take responsibility and the professionalism and quality of work exceeded our expectations. I truly believe you get what you pay for and we did.

We decided to remodel our kitchen this past fall and set out on the exciting, yet terrifying adventure of hiring a contractor who understands your vision, is honest, available, prices fairly and will actually follow through in a timely fashion. We found that in Mastercraft. Of course we had to wade through the contractors who are embarrassingly overpriced (one told us they wouldn't touch a kitchen for less than $150k), or never communicated with us again after the first meeting, or even those who we begged to give us a complete quote but could not complete that simple task within 3 weeks. Needless to say our experience with Joe and Janelle of Mastercraft was excellent. They are personable, kind and professional. Same goes for all of their employees. Our kitchen came out beautifully, on time and under budget. We loved working with our project manager Gabe, who was never too busy to get back to us. Thanks again for bringing our dreams to reality!

I had work done by Mastercraft due to a leak we had. They came out, gave me a quote, and set up an appointment for the work to be started. Their contractors were friendly and knowledgeable. They made sure that the work was to my satisfaction and Communication with them was great.

We hired Mastercraft to fix the damage from a roof leak we had. The communication they (Juan) provided was above and beyond, by far the best we have had. Juan was constantly checking in to make sure the process went through smoothly, which was nice to see a manager proactively trying to make sure every part of the process was done right. His contractors were able to get everything done at a very quick and efficient pace. They did a great job on the floors, the wood laminate is flush, no unevenness. The dry wall job they did was amazing, quality texturing on the drywall, couldn't even know that the walls were cut open. They also did a great job on the paint, looks super smooth. Would definitely recommend anyone to try them out, and will definitely use them in the future again!

This company is awesome. Our experience from the estimate of a full kitchen, master bath and guest bath reno to the finishing work has been amazing. Hailey and Oscar walked me through everything before our reno started. They gave me an estimate of price and time that was almost exactly what it ended up being (we tweaked a few details during the project that influenced the price). Chris was our project manager. He is prompt and communicated effectively. We knew what to expect and then received a weekly rundown of what was completed and plans for the following week. Jeremiah and Brandon did most of the kitchen and they were at the house at or before 8 am everyday until the job was done. It was truly great to work with professionals who know your vision and bring your vision to life. They were not the cheapest estimate but well worth every dime!!!!

They did our Kitchen a year ago and recently did our Master Bath. The pictures do not show the entire job but the difference is clear! Thank you to Joe, Megan, Gabe, and Frank (and the other silent members of the team). The process was easier and more enjoyable than the last. Excited to move on to our next project with them when the time comes.

A few words to describe everyone we worked with at Mastercraft: honest, thoughtful, hardworking, kind and patient. We hired this company to tackle our Master bath. Even though we are DIYers, we didn't want to take on a project of this size. Found Mastercraft on Yelp, they had 5 stars with over 100 reviews. Took a leap of faith, set up a consult and so very thankful we did!! -Haley was our initial contact for our consult. She was thorough, helpful, upfront and honest! -Oscar was our second contact who remeasured Haley's work to verify accuracy (measure twice, cut once!!!), ordered all our product and went above and beyond to help me search for the perfect shower valve set, tub and tub filler! -Bryan, our project manager!!!! He's truly the reason we fell in love with Mastercraft. His communication was impeccable, he was helpful, kind, on-time and always dealt with me changing my mind with such grace and patience. We love him and truly do miss seeing him all the time!!! -Diego, our second project manager. Bryan was not able to wrap up the very end of our project due to a promotion within the company and changing territories. We were sad to see him go but he was very transparent about the situation. Diego finished all the last odds and ends for us and he did so with a smile on his face and would tell me we are not finished until you say we are finished!! He was awesome as well! The demo guys worked clean and it was almost as if they were never there. Tile guys did excellent work. Danny saved us with his amazing wood working talents!! I could go on and on but I won't. We will be forever grateful for our experience with Mastercraft. They set the bar so high and we will use them again without hesitation. Companies like them are one in a million. THANK YOU from the Noble household

We decided to do a garage renovation that added a half bath and made the space usable as an exercise area. After a very thorough estimate process we went with Mastercraft to complete the project. We could not be happier with the decision. They did an incredible job from start to finish. Our project managers were Oscar and Brian and they were fantastic. At times I think we were a bit picky with things but they never seemed to mind and just wanted us to be happy with the end result. Ryan paid great attention to detail with his drywall work and repair. Jesse also did a great job installing all the fixtures in the bathroom, with touch up paint, and all the little things we asked for toward the end of the project. He was great about meeting every one of our requests. The contractors they used to sub out plumbing and a/c were also incredible. We are so happy with how it all turned out and would recommend them for remodel and renovation work. We will definitely be using them for any future work on our home. Great job Mastercraft!

While there are so many contractors available offering home improvement services. we would not trust anyone else but the team from Mastercraft. This was the second time we decided to make some changes to our home with new flooring and a bathroom upgrade. The entire team from the demo to the flooring is first class. The employees are courteous and always arrive on time. In addition, the quote we received we just as completive as any in the the marketplace. The finishes look amazing...Thank you once again Mastercraft you do amazing work..we will see you in the near future

We loved the work that MasterCraft did on our home! Bryan and Lance have been so great to work with! Lance was the one who remodeled our whole kitchen and we couldn't be more pleased! Every little detail is PERFECT.

We hired Master Craft to paint the inside of our house, paint the cabinets, frame in the kitchen island with shiplap, a few electrical installs, and frame in custom cabinets in place of that odd space by the fireplace. Their team was awesome. Angle who did the painting is amazing and has very straight lines. Jeremiah who did the shiplap, electrical cut-ins, and the custom cabinets (and all of the kitchen cabinet hardware) is incredible. He took his time and really made everything perfect. He did the extra things to ensure the project was perfect. He ensured all the cabinet doors sat correctly and opened and shut properly. His work on the island shiplap is crazy good. He cared about the end results rather than just put things together. He is the most talented carpenter that I've seen. Extremely thankful for the work both Angle and Jeremiah did. I included a few before and after pictures of the work.

I had Mastercraft install vinyl plank flooring throughout my home. The experience from beginning to end was a very positive one. I consulted with Haley who gave me an estimate, and once decided on, helped me in picking out my flooring. The installers were here working for three days and did a beautiful job.

What a beautiful job Mastercraft did in remodeling my kitchen! How easy it was! I was warned the process would be hellish. It was anything but. A decorator helped me pick the coordinating materials--the cabinets, flooring, ceramic tiles and countertop. A kitchen designer created a 3-D layout and redesigned the kitchen flow to give me more cabinet space and make working in the kitchen more efficient. The project manager kept the job moving along with minimal interruption. And the guys who did the work were pleasant, professional, and most importantly very skilled at what they did. They were really master craftsmen! I recommend Mastercraft very highly. And I love my new kitchen.

Have not used them yet but when ever I call they are grate. Me and the wife need to redo the kitchen and bathrooms soon and will defiantly use them.

We hired Mastercraft for our master bathroom remodel. New to the area we had more than 5 companies bid to compare. Mastercraft was not the lowest bid but was competitive in pricing. We chose them for a few reasons; 1. Numerous great reviews 2. Design center on site 3. Haley- I really liked her right off the bat when she came out to measure and bid. She was friendly, helpful and personable. I just wanted to work with her. She sealed our decision in the end. The bid was competitive, expectations and possible hiccups were discussed upfront before they could have arose. Changes to my original design were always met with an "of course, we can do that" attitude. Craftsmanship and expertise was on point. We are so very happy with our bathroom. The quality of work, communication and all of the people we worked with were great. Some guys were even hard to say goodbye to. Jason, the guy that installed the tile for the shower and accent wall was meticulous and super friendly. My kids still talk about him. Alex, the electrician, went above and beyond. He gave my son his number and helped guide him through a home project, he even dropped by after hours to help him quickly. Chris, the finisher, was also great, just a super guy and a jack of all trades. I don't want to leave anyone out because they were all wonderful. Gus, our project manager, was always accessible and made sure we were happy along the way. Brian, the plumber was knowledgeable and friendly. Rocco, the drywaller, came and went almost unseen but he even patched a wall unrelated for us on his way in/out. Same with Eddie, the floor guy. He was in and out in a jiffy. Angel, the painter came right back out to touch up something that wasn't initially done. I can't say this enough, they were all friendly, courteous of our home and of our time. All of the guys that came to work on the bathroom had glowing things to say about the owner, Joe, and his company. That right there is a reason to hire Mastercraft. They take care of their people and their customers. If I had to say anything that could have been improved on, it would be the timeline estimated for the remodel. We were told from the time materials arrived it would take 3 weeks to complete. It was a few weeks off the total project time. But remember, this is during a Pandemic and it was also over Christmas and New Years. I may have thrown a change or two to the original plans that aided the delay. Luckily it didn't put us out too much. In the last 25 years my husband and I have relearned the saying "you get what you pay for" and this time we finally did it right thanks to Mastercraft.

As a real estate investor and serial relocator I've worked with many tradesmen, and been through countless renovation projects on both investment properties and my own homes. So, having just moved to California it was once again the time to find a contractor to do a major renovation to our new home. We interviewed and rejected 6 or 7 companies when finally Mastercraft walked through the door for a consultation. Within minutes we knew we had found our contractor. We weren't wrong. They immediately understood the look and the quality that we wanted and set about cheerfully making it happen. We had a number of design consultations to decide on the layout and then meetings to go over materials and finishes. Conveniently, they have their own showroom of finishes to choose from, and also relationships with a number of vendors if you can't find what you're looking for in their showroom. Once all the various ingredients were in place they set to work. They showed up every day and finished in a timely manner. During our time together I noticed something. Pretty much everyone they sent out had a very positive attitude. The employees for the most part told me they liked working for the company and were well paid and well treated. I think this says a lot and contributes greatly to a well done final product. Mastercraft spent a good deal of energy making sure that they got it right and that we were completely satisfied. The job came out great! So thanks Joe, Janelle, Project Manager extraordinaire Gabe, carpenter and solutions guy Chris, and all the others who helped make our vision a reality

We recently had a kitchen backsplash remodel done by MASTERCRAFT, and everything turned out perfect! Juan Navarro was reliable, professional, and responsive. Chris Martin and his team were clean, efficient, and completed everything beyond our expectations. We are very happy with our remodel and would 100% refer to all our friends and family!

We remolded the interior of our home from top to bottom with Mastercraft. We had a specific vision and Mastercraft didn't only execute it, they knocked it out of the park! The craftsmanship and attention to detail is amazing. They gave us a truly stunning home! Thank you to the team we worked with from beginning to end, Kayla, James, & Gus. We could not have done this with out you!!

Mastercraft turned part of my family room into a 5th bedroom and bathroom downstairs. I'm a year late writing this review, just wanted to thank Mastercraft for the work that was done, and and a year later I am overjoyed with the quality of work that was done. I will definetly recommend Mastercraft and would call in an instant if I needed another project done. Nancy Henry Murrieta

Mastercraft did a great job fixing the water leak damage from my upstairs bathroom. They replaced the ceiling dry wall and tile in the bathroom. The finished result is perfect and will come back for future remodels.

We had a smaller job and had a hard time finding anyone. Luckily I found Mastercraft! Juan and his team were great to work with. Amazing communication and great finished product!

I must echo the experiences other have had, as expressed in their glowing reviews of Mastercraft. We have a small house with space challenges galore. When we chose to replace our kitchen sink, we wanted to ensure our contractor had sufficient experience and expertise to handle the numerous challenges of putting a large sink in a small area where clearances below were not so much tight as non-existent. Creative stone cutting and drainage/plumbing were too challenging for other companies, but not for Mastercraft. Their great rep, Haley, hooked us up with one of their top crews, led by Gus. Gus's crew did outstanding work and we now have the new stainless steel sink exactly as we wanted, no compromising necessary. Then we hired them (again through Haley) to put in a new shower. What a beauty! Their tile-setter--Jason--is an artist's artist. His work is absolutely first class. And they worked pretty darned fast for such an extensive job. Gus's guys are first rate pros; he communicates with you, they do what they say they're gonna do, when they say they're gonna do it. For a contractor, that's hitting every slalom pole. Ya won't go wrong with Mastercraft, with Haley, with Gus, (and particularly Jason if you need tile work).

I had some issues regarding communication and scheduling but the general manager is making it right. I'm thankful there are people like Oscar who genuinely care about taking care of their customers.

I could not be more pleased with my experience with mastercraft! From the moment I called for an estimate to the very last day when they finished my kitchen, I was happy. Despite this crazy chaos with COVID-19, our kitchen was done quickly and beautifully. Very impressed. Thanks Mastercraft!

Mastercraft did out master bathroom remodel and from the very start they were amazing. Hayley helped us with the design and costings at the beginnings and then after a short wait full steam ahead. All of the tradesmen were very polite and friendly and went out of their way to clean up at the end of each day. We are delighted with the results!

I made an appointment for a quote, took off work to be there and nobody showed. No phone call. No idea if they do good work but this kind of inconvenience is not what I expected. I'm revising this review because since I had this issue I've received multiple phone calls and text messages to apologize. Seems they really do care that there was a breakdown of their systems. We really appreciate the effort. Thanks Chris.

Charlie from Mastercraft Home Improvement was professional when explaining what services I needed for leveling the mobil home. Ricardo who was the installer was very patient when I had questions about leveling. Mastercraft Home Improvement is a top notch company and their pricing is fair and materials they used are good quality. Thank you