My kitchen sink has clogged a few times, and I contacted MasterCraft to come resolve it. They promptly sent Erik out, who resolved it quickly for a reasonable price. On top of getting the job done, when booking I mentioned that I'd ask their tech to wear a mask due to some family health concerns, and Erik showed up wearing a high quality N95 which I really appreciated. Will definitely use MasterCraft again.

Very happy that I called MasterCraft. This was for a gas hot water heater replacement. My old unit pilot light was not lighting and was about 14 years old. Called and they had a plumber that was available to come out the next day. Giovanni was great! Showed up on time, and was very knowledgeable about what was going on with the old unit, and gave me several options on replacement. I really like the brand of the new water heater too, a very solid company. Even though he had some unforeseen obstacles while installing the new one - Giovanni was able to overcome them and do a great install. Highly recommend! I would have never been able to do that myself :)

Well you guys have saved my butt again, repaired the shower head in my bathroom after I hired a plumber to repair it the first time and broke the shower elbow connection of water line. Thank you again

I'm so glad we contacted Mastercraft Plumbers to install a reverse osmosis water filtration system at our home. We spoke with 2 other companies and not only did we get the best price with Mastercraft, they did a next day installation. Next time we need something, we'll be sure to give Richard at Mastercraft Plumbers a call. Thank you Richard

Honestly incredible response time. I put out a "project need" on Yelp for a clogged sink and no joke I had a call from these guys minutes later, an appointment booked for the next day (a Saturday) and no premium for weekend work1 I asked bc I feel like that's normal for plumbing companies but not these guys. They're not nickel and diming you for nothing. They were on time, wore the booties on their feet to keep my house clean and were done in 20 minutes with invoice paid. This was a great interaction from start to finish. I'll keep them in mind should anything else come up in my house.

Exceptional Service and True Professionalism from Master Craft Plumbing! MasterCraft Plumbers is hands down one of the best plumbing companies I've ever worked with. I had a problem with the washer leaking water into the floor. Erik not only solved the plumbing issue I was facing but went above and beyond. The most surprising part of the entire experience? At the end, I was the one insisting on paying more because his work was worth every penny--and Erik wouldn't hear of it! I must admit this was the first time this has happened to me LOL. It's rare to meet someone with such integrity and commitment to both quality and fairness. If you're looking for proof of what real expertise and service look like, MasterCraft Plumbing is your company. Highly recommended!

We had an issue with a major clog in our kitchen sink drain. Erik came out on short notice on a Sunday morning and he was terrific. The price quote was fair and even though the project was more in depth than initially thought, the price stayed the same. Highly recommend

Great company! Very fast, reliable service. They were in and out in less than 30 minutes and fixed my toilet for a very reasonable price.

Kudos to the Mastercraft team for their continued excellence. Their customer service continues to exceed expectations - from scheduling, all the way through to the end of the services rendered. We are repeat customers and will continue to use and recommend Mastercraft for all plumbing needs. Pricing is super fair and I was highly satisfied with the work performed. Every interaction was courteous, respectful, and the team seemed genuinely interested addressing our needs, specifically: Joe, Liz and Ahmed. Thanks again for your assistance team!

We needed to minor plumbing repairs done and reached out to a handful of plumbers for quotes. MasterCraft stood out to us immediately because of their quick response and the fact that they don't charge unnecessary weekend rates/fees like many of their competitors do. They sent a plumber out same day on a Saturday to take a look at the work we needed and provide a quote. Our plumber, Ahmad, was on time, polite, and provided us with a reasonable quote with transparency on the cost breakdown and work summary. When we confirmed we wanted to proceed with the quote he scheduled the service for the next morning. The repairs were completed well and efficiently, our final invoice even ended up being lower since one of the repairs was much simpler than we anticipated. HIGHLY recommend!

They were timely and did a great job replacing my broken tub faucet. Fair price. Would definitely use them again!

Jeremy came out within an hour of me calling Mastercraft and helped deal with a plumbing issue quickly. He had it resolved within 15 minutes and is also just a super nice guy to work with. I highly recommend Mastercraft Plumbers and specifically Jeremy for his professionalism and job well-done. Thank you!

This is my first time working with MasterCraft Plumbers and it was the best experience, from there friendly office staff to their field service technician Ahmad Aljairoudi, he was so informative and accommodating. This company is definitely worth 5 Stars...

This is an updated review on Turner B their lead plumbing technician who works for MasterCraft Plumbers. I had an issue after this MOEN Adler Pull-Down Kitchen Faucet was installed yesterday. This issue is, I was not able to access this new MOEN Adler Pull-Down Kitchen Faucet because for some reason, there was no water that came out of it. This was after Turner their Lead Plumbing Technician from MasterCraft Plumbers left my home. This morning I called and I spoke to Chris this answering service specialist and I explained this situation with Chris in me not being able to access this new MOEN Adler Kitchen Faucet because there was no water coming out of this faucet. I asked Chris , can she send a message to Brett their dispatcher and let him know my issue and to ask Turner B. to come over to my house and check out this issue to resolve this problem. Another minor issue was that Turner B. he accidentally had taken this manual for the MOEN Adler Pull-Down Kitchen Faucet Installation with him when he was going to throw away the old kitchen faucet part and the box. I always keep the manuals and the Lowe's Sales Receipt for my own reference and my protection in case I have any issues with this new kitchen faucet. I like that I can refer back to this plumbing replacement service for important information on MOEN's Lifetime Warranty on this MOEN Adler Pull-Down Kitchen Faucet Replacement Service. Then I received a text message from Brett (dispatcher). Brett told me that Turner B is in enroute and he is driving over to my house right now and he will be at my house shortly to diagnose and to resolve this issue with the water not coming out of this new MOEN Adler Pull-Down Kitchen Faucet. Turner is at my mom's house right now doing the installation on the MOEN Kitchen Pull-Down Faucet Replacement Service. I am observing Turner right now in replacing this MOEN Pull-Down Kitchen Faucet. Turner was very friendly to me when he greeted me at my front door. Then Turner told me he needs to return to his service truck and get his specific tools he needs to complete this MOEN Pull-Down Kitchen Faucet Installation Service today. My Updated Review for Tuesday, August 29, 2023. Turner he knocked on my front door this early afternoon. I greeted Turner with a friendly hello and he came inside my home. Then I explained this situation with Turner. Turner he looked underneath the sink and told me the water valve has been turned off. That's the reason there was no water coming out of this new kitchen faucet. Also Turner showed how to use this new MOEN Adler Pull-Down Kitchen Faucet today. It was a simple fix that Turner has done for me. I believe my interaction with Turner these past two days we have developed a good business rapport and business relationship with each other. Turner started working on installing the MOEN Kitchen Pull-Down Faucet this afternoon at 3:30 p.m. It didn't take Turner very long to complete this installation service in my mom's house today. Then Turner showed me how to use this new MOEN Kitchen Pull-Down Faucet. I was charged a reasonable price for this service and it was very affordable to me. I will give Turner a call again when something else comes up and I need to get a plumbing issue repaired or replaced in my home. I received excellent customer service and Turner and he also did an awesome job today. I highly recommend MasterCraft Plumbers.

Jeremy did an amazing job to replace two shower valves and also install a new rainfall shower. It was very easy to communicate with him and I appreciate his clean work. Jacob also did a very good job to install flo moen into our system. Overall, my experience with both technicians was superb. However, the scheduling was a hassle. Initially, we are told that the whole work would take one day, and they were going to send at least two technicians. I understand that the job might take an extra day, but overall I had to stay four days at home due to the scheduling issues and there was only one technician present at a time.

I did a Yelp service request for leak detection, and Mastercraft Plumbers responded instantly. They called me and after a few questions was scheduled instantly. The tech - Ahmad, who was awesome - came out the next day to help. Thx Ahmad and Mastercraft Plumbers! Will def call you direct next time.

Wow, what a great experience! Submitted a request for service on a Sunday afternoon and received a friendly confirmation call in minutes for a technician to come first thing Monday morning. This morning the technician, Ahmad A., sent a message when he was on the way and arrived perfectly on time. All this is excellent, but I'm posting a review because Ahmad was so friendly, walked us through the potential options to fix our faucet leak and was able to make a quick repair. This was easily the best experience we've ever had with a plumber (or plumbing company). Thank you Ahmad!

Jermey came on time and did a great job fixing our problems in our bathroom. He was very friendly and easy to have here. He took his time to show me what he'd done and taught me about things that I wanted to know. Thank you Jermey. Gordon Hanson

I had a stiff shower handle, and suspected it might be the shower cartridge. I made an appointment with MasterCraft for a no-cost estimate, and they sent someone out within a day or two. Erik arrived and determined it was the handle itself that needed replacing. No plumbing work required, and he gave me the info I needed to look into getting the replacement part. I really appreciate the prompt, professional, and courteous response. I'm so happy to have discovered MasterCraft and will keep them in mind for future projects and referrals.

I had a great experience with Joshua. I needed my kitchen sink drain unclogged, and they provided excellent service. Scheduling was super easy, and they were able to come out quickly, which I really appreciated. The plumber arrived on time, was professional, and got the job done efficiently. My sink is working perfectly again, and the whole process was hassle-free. Recommend their services!

Love this company. I have used them many times. I'm surprised I haven't reviewed the plumbing side yet. My mobile home had a nasty egg smell in the kitchen and it was only when the water was running. They came out and cleared my drain. Fixed the problem, I didn't even realize a clog was the problem because water wasn't backing out. I can't say the price was the best as I've seen ads for cheaper drain clearing but it was still reasonable and not an issue to pay. Our water heater started having problems so I had a tech come out. He offered great advice and was pleasant as all the employees with mastercraft. They also have experts for manufactured homes so you will feel at ease as some plumbing and repair issues are different than other homes. Free and quick estimates makes it a 5 star. I also appreciate the professionalism and respect for customers that I have experienced and it shows in some of the other reviews of people who have had minor issues. I used another division of mastercraft and had a disappointing first impression. And the owner made sure I was happy enough to give them another chance and I was and I will continue to do business here.

Master craft was pretty great, the dispatcher Liz got me scheduled very quickly and I had Jacob and Xavier come out to fix a leak. They did a very good job, the leak is fixed and everything is running great. Will definitely use them again"

My toilet was leaking so I called Master Craft plumbers , their customer service representative, Liz, got me scheduled in a timely manner and Josh came out to assist me. He was very professional and helpful, he knew what he was talking about. As for Customer service 11/10 and technician 10/10. Amazing service, very satisfied. "

We needed to have the very old and leaking faucets for our washing machine hook up replaced. Ahmad came out out the same day to give us an estimate. Then he said he could do the work right at that time which was unexpected. In a short amount of time he replaced the faucets and the price was competitive with other quotes we got. It also saved us a lot of money to not have to replace the whole box. I would definitely use MasterCraft in the future.

Pipe repair. Ahmed arrived in time. He was professional and courteous. He determined the problems and provided me a fair quote which I accepted. The job was completed within hours of arrival.

MasterCraft Plumbers answered our request for an estimate rapidly. Eddie came out the following day and gave us an estimate to replace the main house valve, pressure regulator and associated pipes and fittings. Their estimate seemed reasonable and then Eddie suggested we could add an electronic shut off in case of broken pipe or fixtures within the house. Eddie also told us about a whole house water filtration system, but we may wait on that installation. We later decided to go ahead with the filtration system and we were offered financing, which we took. When Eddie finished installing the entire system in one day, he told us how to install the software on our phones and also how to use it. The installation process was smooth and Eddie and the rest of the crew was professional. We will use MasterCraft in the future. Job well done!

I recommend them pretty highly. They came out to look at some toilets and my shower drain and through persistence, they were able to clear the shower by using a snake that went 25 ft down. I appreciate their persistence

Erik was professional, on time, answered all my questions, and finished the job (removing and replacing two custom bathroom faucets) early! Fairly priced, quick service - could not be happier! Highly recommend!

Ahmad showed up on time, quickly assessed the problem and addressed it. He went further and did some proactive work in our other drains, too! I really appreciate his timeliness and thoroughness. The cost was great and I would definitely go with MasterCraft, especially Ahmad in the future.

I accidentally drilled a hole into a water pipe in my downstairs bedroom. I reached out to MasterCraft Plumbers and Ahmad A. was out here in less than an hour on a Sunday to diagnose the problem. It turns out that I had actually pierced the fire sprinkler system and Ahmad was very helpful in explaining what steps I needed to take to get this resolved. Ahmad also brought to my attention that since the fire alarm didn't go off that we need to also look into that. Will definitely be using Ahmad and MasterCraft for all future needs!

Thank you MasterCraft Plumbers! They quickly diagnosed my issue with the kitchen faucet, provided alternative options to reduce price after giving me the quote. They were professional and friendly and knowledgeable. I specifically want to thank Ahmed, Fabian and Manuel. If you want good quality service at a fair and reasonable price, you can TRUST MasterCraft Plumbers. My kitchen faucet was leaking and I was concerned about additional damage. They advised what to do not to end up with any water damage, they were timely and most of all they FIXED the problem at a very fair price. Listen, you can't go wrong with MasterCraft Plumbers! Marguerite

Ahmad was very professional and provided me with great detail on what was the issue with my plumbing. The price was fair with a decent discount which probably could have been less. However, the quality of the work was very good and completed in a timely manner. I would definitely recommend MasterCraft Plumbers to get the job done. Thank you for finding my leak and fixing it!

We did some home renovation. Erik and Jacob at MasterCraft are outstanding. They are prompt, knowledgeable, resourceful, and they'll do what it takes to get the job done right. We definitely know who to call for any future plumbing needs. Highly recommended.

Wyatt, Juan and Manny were all great and friendly. I had a water heater leak and they replaced the heater, organized the drywall repair people and came back and installed the unit with the proper drip pan and up to code changes! It was all very easy and smooth!

We had an issue with water pressure in our guest bath/shower. Eddie Moore and his crew came in and tried to do the simple fix. The shower valve was just so old they needed to replace the whole thing. They did a great job. Showed up on time (and same day when I called. They had to come out the next day to complete it.) Very professional, good cleanup, and the shower works perfectly now.

Jeremy of MasterCraft plumbers came out to repair a bath tub faucet that was not putting out hot water. He then replaced a PRV, hose Bibb, 3 outdoor leaky faucets and an auto-fill pool valve - also leaky. He made really clean connections and everything is working great. Leak free. I had great communication from him, and James and Amanda as well. I missed a text from him - easy typo - but won't fault him for that as it happens. Fast, courteous, and explained all repairs and costs up front. I would definitely use MasterCraft Plumbers again and I recommend them highly.

I had a fantastic experience with Ahmad A. from Mastercraft Plumbers. He was knowledgeable, honest, and reliable from start to finish. He arrived on time, quickly diagnosed the issue, and clearly explained the options without trying to upsell unnecessary services. Their expertise was evident, and he completed the work efficiently and professionally. It's refreshing to find a company you can trust, and I wouldn't hesitate to call them again for any future plumbing needs. Highly recommend!

MasterCraft is by far the best plumbing service provider that I've worked with for my house needs. In the 10 or so years in my current dwelling, I've had to call out a plumbing service 4 times now, and MasterCraft is by far the best experience I've had. Jeremy is the technician who came and worked at my place. He received multiple phone calls while on site for other jobs, but never once rushed or made it seem like he just wanted to do the job. Fix my problem and get to the next job as quick as possible. He made sure all my questions and concerns were addressed and that my job was the only importance at that time. A special thank you to Jeremy for his superior customer service and technical skills.

I can't say enough good things about working with MasterCraft and specifically the plumber, Ahmad. Very friendly, fast, flexible, and fixed extra things for very discounted cost. It really made the nightmare situation of having a leaking water heater all over the garage a lot easier to handle.

Eddie and Jushua did a good job on my bathroom faucet problem and got it fixed quickly, they also spent time to check my water pressure, I will definitely use them again for any future plumbing issues.

We had some water flow issues so reached out to Mastercraft. The dispatcher was super helpful in putting a time together. The technician, Ahmad, was on time and very professional. He quickly determined the issue and replaced a shutoff valve and water adjustment component. He was professional, friendly and fully explained the problem and what he would do to fix it. The quote was reasonable, and the work was quick. Will definitely use MasterCraft again.

Got to my job the next day, showed up in the given time window, quick work, reasonably priced, nice guys, quality job! What's not to like? 10/10 would recommend.

I just moved in to a new house to discover there was a massive leak in the supply line in my yard that was flooding the street. Mastercraft came over (on a Sunday) and put together a plan to find the source of the leak and repair it. We had water to the house restored very quickly after that.

Very satisfied with installation of plumbing appliances and toilets handled by a very professional technician Jacob Sorensen, and good estimate, ordering and scheduling process handled by Ahmad Aljairoudi.

Really appreciated MasterCraft Plumbers. They were quick to respond to my Yelp inquiry and sent out a Technician same day to address a leak. Eddie, our tech was knowledgeable, super nice, and identified and fixed the issue in a few hours. Would absolutely use this service again, and recommend.

My rep was prompt, professional, and courteous. Would recommend this business for your plumbing needs.

Their quality of work was well above my expectations. The service requested was handle with care and professionalism. I truly value and respect the pride and work Mastercraft put towards customer service.

Mastercraft was the first to respond to my inquiry when our water heater stopped working. Richard was over the same day and had us set up to replace it the next morning. He was super helpful in answering all of my questions. Chandler came the next morning and did all the work quickly and expertly. What I really appreciate them is that they text a photo of the plumber coming to your house. As a paranoid cautious woman who is usually the one home waiting for repair people, it was nice to see who was coming ahead of time so I could be sure it was actually them and not a serial killer posing as a plumber. Well done guys!

Thanks MasterCraft for always being there! This is my third time working with Jeremy and first time working with Giovanni and they were both so professional, knowledgeable and efficient. There's no BS or upsell with these guys and I am so appreciative of their honesty.

We have had a very good experience installing a cup washer in the kitchen sink and fixing leaks from faucets. Ahmad was our technician and he was very transparent about the job requirements and was detailed and efficient.

After 3 pinhole leaks in our copper pipes in a 30 year old home, we were ready to make the expensive and invasive whole house upgrade to PEX. Overall, the team did a great job with a full house PEX conversion. This is exhausting work the the guys worked hard over 5 days. My only disappointment was the accidental damage to our dining room ceiling when the water pipe wasn't connected correctly and caused a major leak and additional damage. They immediately cut the water after a few minutes, but significant amount of water had saturated the ceiling and required removing an additional portion of the ceiling due to damage. Just finished dry wall repairs, which I was stuck with repairs of over $800 with no offer to reimburse. UPDATE 10/26/23: James (owner) reached out immediately and provided resolution and reimbursement for the repair. I really appreciate all the work and follow up from the company and the owners. Despite an honest mishap, the work and integrity from Mastercraft plumbers will continue to earn my business for future plumbing needs.

Had toilet install request. 1st plumber said needed flange replacement before install at cost less than 1k. Called 3 plumbers for estimates. Mastercraft quick to respond and send tech. Ahmad arrived promptly was courteous, professional. Said flange replacement not needed. Installed toilet quickly informing me what was to be done. Super tech. Although thought pricey since toilet removed, delivered1st plumber was pleased done. Amanda was super in follow up to insure satisfied.

Eric from MasterCraft is awesome. Very knowledgeable and excellent customer service. Listened to what the problem was, assessed, quoted, and completed the job very well! Thanks again!!

After working on my kitchen sink for several days, my slow draining sink turned into a completely clogged sink. My better half and I worked on it for a few days...snaking it, taking the trap off...all that. Sunday morning, I threw in the towel and starting messaging companies on Yelp. Joseph was super responsive via yelp when I messaged him on a Sunday morning. After a few emails, Brett called me and we spoke. Since this wasn't an emergency, I waited until Monday. Very helpful, even texted a few images to see if it was my sink or garbage disposal causing problems....we scheduled a service call. Dillion and Jacob showed up (through the treacherous storms and closed freeways!) bright and early. Loved the texts to let me know their estimated time of arrival...and also them walking in and out of my side door to keep the muddy messy outside. Thank you! Well, it was a clog...somewhere down the line. Long story short....the job was done within 30 minutes, reasonable prices, and easy to pay via credit card. MasterCraft is on the top of my plumbers list now! 5 stars!

We thought we had a garbage disposal that had backed up. We called MasterCraft and Eddie was dispatched quickly who was great! He quickly assessed the issue and determined that the blockage was actually in the wall. He brought up a motorized snaked and fixed the issue. After the fix, he also did an amazing job cleaning up under the sink and the kitchen floor.

I strongly recommend this company for its honesty, which is very rare these days. I had a leak in a bathroom sink, called this company to come out and check the leaks. Jeremy was the technician, he spent the time to investigate, and found out it is the pipes under the sink untied. He did not charge for his visit, and did not give me an estimate which requires to open up the wall. I was very impressed by his honesty and integrity with customer and his kindness for not accepting payment even through I offered to pay for the diagnosis. I will use them in future plumbing work for sure.