The Premier Gems team is top notch! My fiancé and I went in to redesign his mother's wedding ring set into something that was more modern. The team at Premier helped all along the design process. All our questions were always answered quickly and we got a computer generated model of the rings before it got made into a 3d printed model. They were very receptive to our ideas on how we wanted the rings to look. I couldn't be more pleased with the final product! We based our design off a designer brand that was way out of our budget but by using Premier Gems, my perfect rings came to life right before my eyes while also having my soon-to-be mother in law's diamonds incorporated in them. I have been receiving so many compliments on my new engagement ring and i cannot wait to have the band on. Thank you Premier Gems!
4 years ago
I had an incredible experience working with Premier Gems! The staff are very personable and worked extremely hard to ensure that we created the perfect ring together. They were very patient with me and got the job done on time for the engagement date. I don't know any other company that would put in as much effort and creativity into building a custom ring the way that I pictured it. They asked my price range at the very beginning and made sure that the final product fit with my range, this was important and very appreciated, no surprises.
5 years ago
Working with the staff at Premier Gems was great. They worked around my schedule especially since sneaking around trying to design the ring was difficult. Had plenty of conversations with them via email and they had several samples for me to view during our first meetings. They had great input and suggestions for the design. I would definitely recommended them to others looking for the perfect ring or custom jewelry. They were very welcoming and weren't pushy about anything.
5 years ago
I Would be hard pressed to articulate all of my feelings into a review for Premier Gems. All I can say is you can be very confident in a decision to go ahead with a jewelry creation with this team they have here. Myself, I personally knew nothing about how rings or gems or anything like that are created or how the process would go. I was having a engagement ring created with some Jewelry that was very important to our family. Jeff helped me really understand the stones we would be working with. Going off of pictures and a few vague ideas I had for a ring Liz and team had some beautiful 3D renderings for me that really helped me visualize what we we're working towards. They bought some of the material that we weren't going to use and deducted it from the final ring cost which was awesome! Just a few quick meetings, some emails back and forth and we had a 3D model created that really helped seal the deal and made me feel confident in going forward with the ring. I had the ring for sometime before I popped the question and unfortunately the ring did not fit! Erin helped us get it re-sized right away so we could enjoy the ring ASAP. The ring is stunning, it's personal, my Fiance loves it. Couldn't be happier! Thank you Premier Gems!
3 years ago
We loved our experience with Premier Gems and we love our rings. We were really struck by how passionate and creative the entire team was on our project. We wanted to have custom rings that matched, but weren’t identical, and were interesting in finding gems other than diamonds. We came in with some rough ideas of what we wanted, and Erin and Liz were able to design unique rings that shared some style, but fit both our personalities. Their 3D prototyping process helped us see how our rings were going to look. Jeff provided deep expertise when it came to helping us decide what stones we wanted. He was also very excited to develop an unusual cut to help make one of our rings really special. Unquestionably, we will be back to Premier Gems over the years. They were professional, passionate, creative and kind. We truly enjoyed working with them. (PS It’s taken us a long while to post this review, but that’s just the result of our lives getting crazy and no comment on Premier Gems at all. We can say having worn our rings together for over a year now they’re both fantastic.)
3 years ago
My diamond had fallen out of my wedding ring set that was originally my grandmothers, and I wanted to have one put back in. From the very beginning of my getting in contact about some information, the team was amazing in providing information and arranging a quick consultation. The consult was informative and helped me make the best decision for my needs. When I picked up my ring just a few weeks later, I was over the moon about the quality of workmanship. My ring looks better than ever! Great job to the small but mighty team at Premier Gems! I will certainly use you in the future and I will highly recommend them to all who are in need of beautiful jewelry!
3 years ago
The team of Jeff and Erin at Premier Gems are amazing! Any question you might have about how to custom design a piece of jewellery or even to get a stone recut, they will be able to answer.
6 months ago
Erin and Jeff did an excellent job of helping me find a unique men's wedding band. This included working through several expertly designed custom bands, and helping me track down some amazing designs that I couldn't find anywhere else in the city. I highly recommend them to anyone looking too add some tasteful artistry to their collection.
3 years ago
Positive: Professionalism, Quality, Responsiveness
I had a custom engagement ring designed with Premier Gems and I would highly recommend them! From start to finish Erin was easy to work with and worked with me to stay within my provided budget. I was given multiple options for the center stone and allowed to handle each before making a final decision. Most of the process was done through email and Erin was always quick to reply whenever I had a question or concern. She also kept me up to date throughout the entire process with photos of sketches, renderings and models. The final product was perfect and my fiance simply loves it! I would definitely recommend Jeff and Erin at Premier Gems if you're looking for some custom work!
10 months ago
I had Premier Gems recommended to me by a friend who also used their services, and was very impressed with everything they offered. I was nervous to design a custom engagement ring, and they presented me with plenty of renders and answered every question I had. My fiancé is thrilled with the ring and so am I, and they came in within the budget we set. We have already recommended them to other friends, but now that the proposal has taken place, wanted to offer a full endorsement of Erin and the team at Premier Gems for their services.
9 months ago
Fantastic support, communication and product. Couldn't have asked anything more from the team and beyond happy with the outcome.
3 years ago
They made my engagement ring and it was so perfect!!! Exactly what I wanted!
5 years ago
Very friendly and helpful staff. I've used Premier Gems several times and will definitely use them in future. I highly recommend their services.
5 years ago
The people there are great, and a vintage piece that I bought at a very reasonable price was a huge hit this Christmas! Jeff went out of his way to help me in my efforts. Check them out!
5 years ago
Awesome service, and the staff is so kind and really wants you to be happy with your jewelry. Got a ring resized and a stone fixed here and it was prompt, great work.
3 years ago
Fantastic experience!Made a prompt one hour appointment and provided a professional and fair priced insurance appraisal on a ring and a watch.Would highly recommend!
5 years ago
My ring is stunning! I found the price a little high for setting each stone, considering I provided the stones- but Liz was amazing to work with, and the final product is exactly what I wanted!
4 years ago
Premier Gems worked with me diligently for months to get my custom ring exactly right and I was allowed to have input at every stage of the process. Very happy with their services!
5 years ago
Great customer service, great design team, great product. They love to hear your ideas and work to make it happen. They make it hard to consider buying mass produced jewelry, I will continue to purchase jewelry through them.
4 years ago
Love Premier Gem estate jewellery as there is always something to entice you to buy. The custom work is fabulous and the staff go above and beyond to turn ideas into reality.
5 years ago
I had a great experience working with Liz and Jeff- they were patient and took my feedback and didn't stop until I was happy with the design of my engagement ring and wedding band. I highly recommend them !!
5 years ago
Had my wedding band made with these guys and they were great! Super friendly, knowledgeable and worked to make sure I got what I wanted. Gave me options and walked through each step with me. Highly recommend them to anyone looking for a custom peice.
5 years ago
They did an awesome job on the redesign of my wedding set! Very happy! Also out of the diamonds and platinum I removed from my set they made infant earrings for my daughter. Thank you guys!
4 years ago
We had an amazing experience dealing with Premier Gems. The work they did exceeded our expectations, and was completed ahead of schedule. All of that + super-friendly, helpful service = highly recommended!
5 years ago
Liz and her team have now created 4 rings for us and we couldn't be more thrilled! They were patient with us throughout the creative process and their experience was invaluable. They listened to our feedback and were flexible and open to making changes along the way. Most importantly, the finished products are STUNNING!
5 years ago
My wife had my wedding band made here - we wanted something original. The service was great and we were very happy with the look and quality of ring. I receive compliments on my ring on a regular basis.
5 years ago
Came here after inquiring at a few "custom" jewellery designers; including one that claimed to know what Art Deco was but didn't know what the Chrysler Building was, despite claiming she had some designer degree. When I showed some pinterest pins, she showed me software that just picked and chose jewellery designs that were nothing close to Art Deco, but didn't seem to know how to use it, I left after feeling that I could have just took over the mouse and done it myself. Fortunately, LIZ was a fine arts major and knew exactly what Art Deco was (kinda fundamental knowledge as a designer) and filteres out some pinterest pins that were actually Art Nouveau. She penciled out and created a few 3D models based on my fiancee's preferences on baskets, colours she liked, and other jewellery that she like. Unlike James Allen or People's, this is truly "custom" vice "custom from specified options." And surprisingly, more affordable in terms of an equivalent product compared to James Allen or Blue Nile. ERIN was very helpful in finalizing the 3D model and taking care of the details for the final product delivery. And they stayed within my specified budget. They were also able to design it so that additional engraving could be added at a later date to mark anniversaries. Details on the "scrolls" were a lot finer than what was shown on vaguely similar items on James Allen. Do your research and ask questions about the designer before "designing" something. Make sure to budget time as 3D modelling setbacks do occur; this arrived after my initial deadline, but still before the wedding. Would highly recommend this place.
4 years ago
Liz and everyone at Premier Gems were so fantastic to work with to design my custom ring. I would absolutely recommend them if you're looking for a one-of-a-kind piece!
3 years ago
I had a fantastic experience working with Jeff and Liz , they were very so helpful and respected my input. They transformed a 100 year old family heirloom that i couldn't wear any more , into an updated version using the gold from my old ring I love the design and etching that they were able to create a new treasure that will stay in our family for many years to come I would highly recommend them
5 years ago
The team at Premier Gems have been amazing. The ring they designed for us was beautiful, and any follow-up questions we've had have been dealt with promptly. Highly recommended!
5 years ago
We found Premier Gems when we were looking for an engagement ring. We wanted something different then anything we were finding in stores. Premier Gems worked very hard to give us what we wanted and we were so happy with the finished product we returned to them for my husband's custom wedding band!
5 years ago
Achieved what was apparently impossible! We had gone through a terrible experience with a jeweller that we had used for years. They had totally messed up a custom Claddagh which is a well known design and told us it was impossible to do what we were asking. We found Premier online and discussed the design with them and they were very confident in being able to complete the ring as we wanted. Liz had done awesome CAD drawing which then went to wax before the ring was final to ensure it was what we wanted. The ring turned out fantastic and my wife loves her custom claddagh. We highly recommend Premier!
5 years ago
I wanted to celebrate a business milestone with a piece of custom jewellery for myself. After checking out their portfolio and seeing Premier Gems almost unlimited talent making custom pieces out of cat's teeth and all kinds of materials, I brought Liz & Jeff a hunk of rock and an idea. From there they created a piece that is exactly what I'd envisioned. The quality is such I am certain it will last a lifetime. I would never use another custom jeweller in Calgary. They're my jeweller for life! Now they're working on my engagement ring and I can't WAIT to see what ideas they come up with :)
7 years ago
Jeff & his team were amazing. Professional and always quick to get back to me..... I made several changes to my design and they were patient with me and in the end they delivered an amazing ring and weeks ahead of schedule. I will continue to have all my jewelry made through them and I would highly recommend Premier Gems!
a year ago
Had an engagement ring made at premier gems and it turned out amazing. They got me the exact stone my fiance wanted and the ring as a whole is beautiful. Everyone that works there is very nice, certious and really easy to work with.
3 years ago
There wasn't a tab for outstanding, but that is what we would have chosen. Premier Gems has provided myself and many of those closest to our family with sound advice and service for all their sparkle needs. The accurate appraisals and prompt attention couple magically with fantastic communication and the creations of amazing new pieces to add to our collections. I can speak on behalf of everyone I know who has been involved with Premier Gems at one time or another; expectations were exceeded and a lasting relationship was formed. Thank you Premier Gems for adding sparkle to our everyday and our special occasions.
9 years ago
Me and my husband both got or rings from premier gems and couldn't be happier. I wasn't pleased with the look of my husband's wedding band at my own fault when I first saw it and or wedding was in 1 week! Premier gems promised to have perfect in time for the wedding. Jeff actually came to my hotel the day of the wedding to personally deliver it to me in person. Amazing customer service. We've been receiving cards from them ever since!
4 years ago
Fantastic experience working with premier gems. Liz and the rest of the staff are always courteous and professional. Liz will also do a great job making your ideas become reality when designing a custom ring. This will be a much better experience than buying at some big chain store without any personal touch, that is for sure. I bought an engagement ring here and will for sure be back to work with them again on wedding bands.
5 years ago
These guys are brilliant. Took 3 resizes to get the right fit on my engagement and wedding band but each time they were accommodating and friendly. My rings are absolutely beautiful and the care and attention put into them is obvious. Can't recommend them enough
a year ago
Based on a recommendation, I reached out to Premier Gems to design a piece of jewelry for myself. This was my first experience designing jewelry and my first experience buying fine jewelry for myself - needless to say I was nervous and unsure of the process. The team at Premier Gems was very warm and made me feel very comfortable. They took the time to understand the significance of what I was requesting, they were supportive of my design but provided guidance on what the best placement of the stones would be based on their hardness and the functionality of the jewelry I wanted. They helped me design a beautiful infinity ring that I hope to stack with other custom rings that represent significant events in my life. Although it was most likely a small job for them, the team at Premier Gems made me feel like I was a valued client and that my piece of jewelry was unique and special. I would recommend them to anyone and I hope to work with them again!
4 years ago
Premier Gems designed my engagement ring and my wedding ring. They were SO responsive and easy to work with. The designs are gorgeous and I could not be happier. We chose to work with a lab created center stone and Jeff made the suggestion to use vintage (estate) side stones for our engagement ring--nothing mined. The wedding band is perfect. We live in North Carolina and were a little nervous about the distance, but the designers were really responsive and kept us in the loop. Shipping was super easy. We had already commissioned Jeff before we even heard back from the other jewelers were were considering. I super highly recommend this wonderful small business for custom work.
5 years ago
Jeff, Erin, and Liz were great from conception to design to production to fit!! They take care of everything so professionally and with so much care, we were so happy to have our engagement ring custom made by Premier Gems! We'll definitely be returning for all of our jewelry needs, and look forward to a lifelong relationship!
5 years ago
Premier Gems was amazing to work with! They helped my wife and I design a totally custom engagement ring, even going so far as to bring in some very rare and unusual diamonds to make it the perfect, one-of-a-kind heirloom piece! We would definitely recommend the team at Premier to anyone looking to create something beautiful, memorable, and entirely unique!
4 years ago
A friend recommended using Premier Gems when I was looking to buy an engagement ring. Their design process was extremely helpful in that we could go over all the small details and decide on the look and specs of the ring prior to any production. I was a little hesitant at what the cost would be as the ring is custom made, but the staff worked with me to keep the ring within my budget which we discussed at our first meeting. Once a design was finalized, they developed a wax 3D print-out of the ring for me to review and confirm. The staff also went above and beyond in helping me keep my timeline for the engagement date. All in all, I had a great experience with Premier Gems and would recommend them to friends and family. We will definitely be going back when the time comes to develop of wedding bands.
5 years ago
The Premier Gems team is top notch! My fiancé and I went in to redesign his mother's wedding ring set into something that was more modern. The team at Premier helped all along the design process. All our questions were always answered quickly and we got a computer generated model of the rings before it got made into a 3d printed model. They were very receptive to our ideas on how we wanted the rings to look. I couldn't be more pleased with the final product! We based our design off a designer brand that was way out of our budget but by using Premier Gems, my perfect rings came to life right before my eyes while also having my soon-to-be mother in law's diamonds incorporated in them. I have been receiving so many compliments on my new engagement ring and i cannot wait to have the band on. Thank you Premier Gems!
4 years ago
I had an incredible experience working with Premier Gems! The staff are very personable and worked extremely hard to ensure that we created the perfect ring together. They were very patient with me and got the job done on time for the engagement date. I don't know any other company that would put in as much effort and creativity into building a custom ring the way that I pictured it. They asked my price range at the very beginning and made sure that the final product fit with my range, this was important and very appreciated, no surprises.
5 years ago
Working with the staff at Premier Gems was great. They worked around my schedule especially since sneaking around trying to design the ring was difficult. Had plenty of conversations with them via email and they had several samples for me to view during our first meetings. They had great input and suggestions for the design. I would definitely recommended them to others looking for the perfect ring or custom jewelry. They were very welcoming and weren't pushy about anything.
5 years ago
I Would be hard pressed to articulate all of my feelings into a review for Premier Gems. All I can say is you can be very confident in a decision to go ahead with a jewelry creation with this team they have here. Myself, I personally knew nothing about how rings or gems or anything like that are created or how the process would go. I was having a engagement ring created with some Jewelry that was very important to our family. Jeff helped me really understand the stones we would be working with. Going off of pictures and a few vague ideas I had for a ring Liz and team had some beautiful 3D renderings for me that really helped me visualize what we we're working towards. They bought some of the material that we weren't going to use and deducted it from the final ring cost which was awesome! Just a few quick meetings, some emails back and forth and we had a 3D model created that really helped seal the deal and made me feel confident in going forward with the ring. I had the ring for sometime before I popped the question and unfortunately the ring did not fit! Erin helped us get it re-sized right away so we could enjoy the ring ASAP. The ring is stunning, it's personal, my Fiance loves it. Couldn't be happier! Thank you Premier Gems!
3 years ago
We loved our experience with Premier Gems and we love our rings. We were really struck by how passionate and creative the entire team was on our project. We wanted to have custom rings that matched, but weren’t identical, and were interesting in finding gems other than diamonds. We came in with some rough ideas of what we wanted, and Erin and Liz were able to design unique rings that shared some style, but fit both our personalities. Their 3D prototyping process helped us see how our rings were going to look. Jeff provided deep expertise when it came to helping us decide what stones we wanted. He was also very excited to develop an unusual cut to help make one of our rings really special. Unquestionably, we will be back to Premier Gems over the years. They were professional, passionate, creative and kind. We truly enjoyed working with them. (PS It’s taken us a long while to post this review, but that’s just the result of our lives getting crazy and no comment on Premier Gems at all. We can say having worn our rings together for over a year now they’re both fantastic.)
3 years ago
My diamond had fallen out of my wedding ring set that was originally my grandmothers, and I wanted to have one put back in. From the very beginning of my getting in contact about some information, the team was amazing in providing information and arranging a quick consultation. The consult was informative and helped me make the best decision for my needs. When I picked up my ring just a few weeks later, I was over the moon about the quality of workmanship. My ring looks better than ever! Great job to the small but mighty team at Premier Gems! I will certainly use you in the future and I will highly recommend them to all who are in need of beautiful jewelry!
3 years ago
The team of Jeff and Erin at Premier Gems are amazing! Any question you might have about how to custom design a piece of jewellery or even to get a stone recut, they will be able to answer.
6 months ago
Erin and Jeff did an excellent job of helping me find a unique men's wedding band. This included working through several expertly designed custom bands, and helping me track down some amazing designs that I couldn't find anywhere else in the city. I highly recommend them to anyone looking too add some tasteful artistry to their collection.
3 years ago
Positive: Professionalism, Quality, Responsiveness
I had a custom engagement ring designed with Premier Gems and I would highly recommend them! From start to finish Erin was easy to work with and worked with me to stay within my provided budget. I was given multiple options for the center stone and allowed to handle each before making a final decision. Most of the process was done through email and Erin was always quick to reply whenever I had a question or concern. She also kept me up to date throughout the entire process with photos of sketches, renderings and models. The final product was perfect and my fiance simply loves it! I would definitely recommend Jeff and Erin at Premier Gems if you're looking for some custom work!
10 months ago
I had Premier Gems recommended to me by a friend who also used their services, and was very impressed with everything they offered. I was nervous to design a custom engagement ring, and they presented me with plenty of renders and answered every question I had. My fiancé is thrilled with the ring and so am I, and they came in within the budget we set. We have already recommended them to other friends, but now that the proposal has taken place, wanted to offer a full endorsement of Erin and the team at Premier Gems for their services.
9 months ago
Fantastic support, communication and product. Couldn't have asked anything more from the team and beyond happy with the outcome.
3 years ago
They made my engagement ring and it was so perfect!!! Exactly what I wanted!
5 years ago
Very friendly and helpful staff. I've used Premier Gems several times and will definitely use them in future. I highly recommend their services.
5 years ago
The people there are great, and a vintage piece that I bought at a very reasonable price was a huge hit this Christmas! Jeff went out of his way to help me in my efforts. Check them out!
5 years ago
Awesome service, and the staff is so kind and really wants you to be happy with your jewelry. Got a ring resized and a stone fixed here and it was prompt, great work.
3 years ago
Fantastic experience!Made a prompt one hour appointment and provided a professional and fair priced insurance appraisal on a ring and a watch.Would highly recommend!
5 years ago
My ring is stunning! I found the price a little high for setting each stone, considering I provided the stones- but Liz was amazing to work with, and the final product is exactly what I wanted!
4 years ago
Premier Gems worked with me diligently for months to get my custom ring exactly right and I was allowed to have input at every stage of the process. Very happy with their services!
5 years ago
Great customer service, great design team, great product. They love to hear your ideas and work to make it happen. They make it hard to consider buying mass produced jewelry, I will continue to purchase jewelry through them.
4 years ago
Love Premier Gem estate jewellery as there is always something to entice you to buy. The custom work is fabulous and the staff go above and beyond to turn ideas into reality.
5 years ago
I had a great experience working with Liz and Jeff- they were patient and took my feedback and didn't stop until I was happy with the design of my engagement ring and wedding band. I highly recommend them !!
5 years ago
Had my wedding band made with these guys and they were great! Super friendly, knowledgeable and worked to make sure I got what I wanted. Gave me options and walked through each step with me. Highly recommend them to anyone looking for a custom peice.
5 years ago
They did an awesome job on the redesign of my wedding set! Very happy! Also out of the diamonds and platinum I removed from my set they made infant earrings for my daughter. Thank you guys!
4 years ago
We had an amazing experience dealing with Premier Gems. The work they did exceeded our expectations, and was completed ahead of schedule. All of that + super-friendly, helpful service = highly recommended!
5 years ago
Liz and her team have now created 4 rings for us and we couldn't be more thrilled! They were patient with us throughout the creative process and their experience was invaluable. They listened to our feedback and were flexible and open to making changes along the way. Most importantly, the finished products are STUNNING!
5 years ago
My wife had my wedding band made here - we wanted something original. The service was great and we were very happy with the look and quality of ring. I receive compliments on my ring on a regular basis.
5 years ago
Came here after inquiring at a few "custom" jewellery designers; including one that claimed to know what Art Deco was but didn't know what the Chrysler Building was, despite claiming she had some designer degree. When I showed some pinterest pins, she showed me software that just picked and chose jewellery designs that were nothing close to Art Deco, but didn't seem to know how to use it, I left after feeling that I could have just took over the mouse and done it myself. Fortunately, LIZ was a fine arts major and knew exactly what Art Deco was (kinda fundamental knowledge as a designer) and filteres out some pinterest pins that were actually Art Nouveau. She penciled out and created a few 3D models based on my fiancee's preferences on baskets, colours she liked, and other jewellery that she like. Unlike James Allen or People's, this is truly "custom" vice "custom from specified options." And surprisingly, more affordable in terms of an equivalent product compared to James Allen or Blue Nile. ERIN was very helpful in finalizing the 3D model and taking care of the details for the final product delivery. And they stayed within my specified budget. They were also able to design it so that additional engraving could be added at a later date to mark anniversaries. Details on the "scrolls" were a lot finer than what was shown on vaguely similar items on James Allen. Do your research and ask questions about the designer before "designing" something. Make sure to budget time as 3D modelling setbacks do occur; this arrived after my initial deadline, but still before the wedding. Would highly recommend this place.
4 years ago
Liz and everyone at Premier Gems were so fantastic to work with to design my custom ring. I would absolutely recommend them if you're looking for a one-of-a-kind piece!
3 years ago
I had a fantastic experience working with Jeff and Liz , they were very so helpful and respected my input. They transformed a 100 year old family heirloom that i couldn't wear any more , into an updated version using the gold from my old ring I love the design and etching that they were able to create a new treasure that will stay in our family for many years to come I would highly recommend them
5 years ago
The team at Premier Gems have been amazing. The ring they designed for us was beautiful, and any follow-up questions we've had have been dealt with promptly. Highly recommended!
5 years ago
We found Premier Gems when we were looking for an engagement ring. We wanted something different then anything we were finding in stores. Premier Gems worked very hard to give us what we wanted and we were so happy with the finished product we returned to them for my husband's custom wedding band!
5 years ago
Achieved what was apparently impossible! We had gone through a terrible experience with a jeweller that we had used for years. They had totally messed up a custom Claddagh which is a well known design and told us it was impossible to do what we were asking. We found Premier online and discussed the design with them and they were very confident in being able to complete the ring as we wanted. Liz had done awesome CAD drawing which then went to wax before the ring was final to ensure it was what we wanted. The ring turned out fantastic and my wife loves her custom claddagh. We highly recommend Premier!
5 years ago
I wanted to celebrate a business milestone with a piece of custom jewellery for myself. After checking out their portfolio and seeing Premier Gems almost unlimited talent making custom pieces out of cat's teeth and all kinds of materials, I brought Liz & Jeff a hunk of rock and an idea. From there they created a piece that is exactly what I'd envisioned. The quality is such I am certain it will last a lifetime. I would never use another custom jeweller in Calgary. They're my jeweller for life! Now they're working on my engagement ring and I can't WAIT to see what ideas they come up with :)
7 years ago
Jeff & his team were amazing. Professional and always quick to get back to me..... I made several changes to my design and they were patient with me and in the end they delivered an amazing ring and weeks ahead of schedule. I will continue to have all my jewelry made through them and I would highly recommend Premier Gems!
a year ago
Had an engagement ring made at premier gems and it turned out amazing. They got me the exact stone my fiance wanted and the ring as a whole is beautiful. Everyone that works there is very nice, certious and really easy to work with.
3 years ago
There wasn't a tab for outstanding, but that is what we would have chosen. Premier Gems has provided myself and many of those closest to our family with sound advice and service for all their sparkle needs. The accurate appraisals and prompt attention couple magically with fantastic communication and the creations of amazing new pieces to add to our collections. I can speak on behalf of everyone I know who has been involved with Premier Gems at one time or another; expectations were exceeded and a lasting relationship was formed. Thank you Premier Gems for adding sparkle to our everyday and our special occasions.
9 years ago
Me and my husband both got or rings from premier gems and couldn't be happier. I wasn't pleased with the look of my husband's wedding band at my own fault when I first saw it and or wedding was in 1 week! Premier gems promised to have perfect in time for the wedding. Jeff actually came to my hotel the day of the wedding to personally deliver it to me in person. Amazing customer service. We've been receiving cards from them ever since!
4 years ago
Fantastic experience working with premier gems. Liz and the rest of the staff are always courteous and professional. Liz will also do a great job making your ideas become reality when designing a custom ring. This will be a much better experience than buying at some big chain store without any personal touch, that is for sure. I bought an engagement ring here and will for sure be back to work with them again on wedding bands.
5 years ago
These guys are brilliant. Took 3 resizes to get the right fit on my engagement and wedding band but each time they were accommodating and friendly. My rings are absolutely beautiful and the care and attention put into them is obvious. Can't recommend them enough
a year ago
Based on a recommendation, I reached out to Premier Gems to design a piece of jewelry for myself. This was my first experience designing jewelry and my first experience buying fine jewelry for myself - needless to say I was nervous and unsure of the process. The team at Premier Gems was very warm and made me feel very comfortable. They took the time to understand the significance of what I was requesting, they were supportive of my design but provided guidance on what the best placement of the stones would be based on their hardness and the functionality of the jewelry I wanted. They helped me design a beautiful infinity ring that I hope to stack with other custom rings that represent significant events in my life. Although it was most likely a small job for them, the team at Premier Gems made me feel like I was a valued client and that my piece of jewelry was unique and special. I would recommend them to anyone and I hope to work with them again!
4 years ago
Premier Gems designed my engagement ring and my wedding ring. They were SO responsive and easy to work with. The designs are gorgeous and I could not be happier. We chose to work with a lab created center stone and Jeff made the suggestion to use vintage (estate) side stones for our engagement ring--nothing mined. The wedding band is perfect. We live in North Carolina and were a little nervous about the distance, but the designers were really responsive and kept us in the loop. Shipping was super easy. We had already commissioned Jeff before we even heard back from the other jewelers were were considering. I super highly recommend this wonderful small business for custom work.
5 years ago
Jeff, Erin, and Liz were great from conception to design to production to fit!! They take care of everything so professionally and with so much care, we were so happy to have our engagement ring custom made by Premier Gems! We'll definitely be returning for all of our jewelry needs, and look forward to a lifelong relationship!
5 years ago
Premier Gems was amazing to work with! They helped my wife and I design a totally custom engagement ring, even going so far as to bring in some very rare and unusual diamonds to make it the perfect, one-of-a-kind heirloom piece! We would definitely recommend the team at Premier to anyone looking to create something beautiful, memorable, and entirely unique!
4 years ago
A friend recommended using Premier Gems when I was looking to buy an engagement ring. Their design process was extremely helpful in that we could go over all the small details and decide on the look and specs of the ring prior to any production. I was a little hesitant at what the cost would be as the ring is custom made, but the staff worked with me to keep the ring within my budget which we discussed at our first meeting. Once a design was finalized, they developed a wax 3D print-out of the ring for me to review and confirm. The staff also went above and beyond in helping me keep my timeline for the engagement date. All in all, I had a great experience with Premier Gems and would recommend them to friends and family. We will definitely be going back when the time comes to develop of wedding bands.
5 years ago