REX has been a ray of sunshine for our business! We vetted MANY platforms who promised everything but ultimately could not provide a platform that worked for us. REX not only delivered but made any customization needs simple and easy! Set up is super easy and functionality is way beyond other reservation platforms in the market!

We spent months evaluating the many options available for online booking and reservations in the eatertainment/hospitality space, and decided to work with Rex for a number of reasons. As a younger company growing in parallel with 810, they are dynamic and incredibly responsive to our needs, as desires for new functionality and use cases become apparent the Rex team immediately begins testing and implementing updates to improve the platform. We also feel the Rex user interface and overall user experience are in a class of their own in the space, the guest experience is very clean and intuitive and has been met with a great response from our customers!

FatCats has been using REX for online party reservations for almost 6 months. We have immediately seen an impact in our party conversions by allowing our guests to book online. An added bonus with REX is the system's integration with our scoring system Steltronic which makes managing our online reservations, walk-in traffic, and in-center bookings possible. We also have other integrations with Salesforce which seamlessly captures all online booking leads and with DOMO our business intelligence platform that helps us see metrics in real time. They have been open to feedback and willing to develop their system to meet our needs which we greatly appreciate.

At Splitsville Lanes, we chose REX to manage our online bookings, and we could not be happier! From the very start, it was simple to get set up and get our reservations running. With REX, we've seen an increase in our bookings, as well as an increase in revenue. On top of that, their customer support is top notch. Quick responses and helpful solutions make managing our reservations and customers a breeze.

As one of Chicago’s busiest bowling centers, we constantly grappled with managing the high volume of customers who were interested in reserving lanes & party packages with us. It was not unusual, especially in our busy season, to spend an entire day solely responding to inquiries. Since adding Rex this has become significantly easier to manage. Our Steltronic scoring system seamlessly syncs with incoming reservations; while the Rex Host App gives us the ability to manage things in real-time, ensuring our lanes are being maximized at all times. Additionally, with the flexibility to set things up our way, especially given the variability of our pricing dependent on time, day, and month, Rex has been invaluable. Lastly, our experience with the Rex team has been excellent. They have been able to fulfill several feature requests, which has significantly enhanced our overall experience while using their platform.

We couldn’t be happier! The ability to deeply integrate with Tripleseat & allow our guests to easily book party packages has been incredible. It has eliminated countless hours of manual entry, allowing us to focus on more important tasks. On the rare occasions when we’ve needed help, their customer support team has been a lifeline. They are incredibly knowledgeable and incredibly fast, making sure we have the help we need when we need it.

Everything is going great! Busy, busy this time of year and really happy with the new site, Rex & the Tripleseat integration. Extremely helpful in keeping me more organized plus streamlining leads right into TS. Rex keeps things easy from a booking standpoint and managing lanes and reservations so really happy with how everything is going.