Tareeq Ali, IT Manager - Nylas
Needed a DLP for Compliance
As part of NIST-CSF, we were required to have a DLP (Data Loss Prevention) software. We did a POC and compared Strac with other competitors like NetSkope. Strac was hands down a) very easy to setup b) once it was setup, we could see the actual findings and alerts for it, c) very responsive support - their engineering team actively listens to any feedback and responds to all issues. We leverage the major SaaS integrations and also their AI DLP solution which protects us from sharing sensitive data over ChatGPT, Google Gemini, Anthropic Claude, etc. Their dashboard and UX is pretty straightforward and gets our job done.
Tareeq Ali, IT Manager - Nylas
Needed a DLP for Compliance
As part of NIST-CSF, we were required to have a DLP (Data Loss Prevention) software. We did a POC and compared Strac with other competitors like NetSkope. Strac was hands down a) very easy to setup b) once it was setup, we could see the actual findings and alerts for it, c) very responsive support - their engineering team actively listens to any feedback and responds to all issues. We leverage the major SaaS integrations and also their AI DLP solution which protects us from sharing sensitive data over ChatGPT, Google Gemini, Anthropic Claude, etc. Their dashboard and UX is pretty straightforward and gets our job done.
May 2, 2024
May 2, 2024
Thomas Koch, Support Tooling Lead – Global, Consensys
Strac: Enhancing Data Security and Compliance in our Customer Support
As a company that handles sensitive data within our customer support tool, ensuring the security and compliance of this information is one of our cornerstones. Our chat messages often contain sensitive customer data, necessitating a reliable solution to identify and remove such information promptly.
After evaluating several vendors for easy integration with our support tool, we chose Strac.
Their platform stood out due to its easy integration process, responsive and supportive team, and advanced machine learning capabilities. Strac's sophisticated PII detection mechanism, support for identifying sensitive data in attachments, quick redaction times, and an extensive list of supported sensitive data elements have greatly enhanced our data security measures. Additionally, their swift support and responsiveness to feature requests are outstanding.
We are happy with Strac’s ability to customise features for us to suit our needs better.
We look forward to continued collaboration and ML model enhancements.
Strac has been a crucial addition to our data security toolkit, and we highly recommend their services.
Thomas Koch, Support Tooling Lead – Global, Consensys
Strac: Enhancing Data Security and Compliance in our Customer Support
As a company that handles sensitive data within our customer support tool, ensuring the security and compliance of this information is one of our cornerstones. Our chat messages often contain sensitive customer data, necessitating a reliable solution to identify and remove such information promptly.
After evaluating several vendors for easy integration with our support tool, we chose Strac.
Their platform stood out due to its easy integration process, responsive and supportive team, and advanced machine learning capabilities. Strac's sophisticated PII detection mechanism, support for identifying sensitive data in attachments, quick redaction times, and an extensive list of supported sensitive data elements have greatly enhanced our data security measures. Additionally, their swift support and responsiveness to feature requests are outstanding.
We are happy with Strac’s ability to customise features for us to suit our needs better.
We look forward to continued collaboration and ML model enhancements.
Strac has been a crucial addition to our data security toolkit, and we highly recommend their services.
Aug 5, 2024
Aug 5, 2024
Muhammad Harris, Head of Software Support - Skyslope
A quick and user friendly solution for your sensitive data redaction needs!
We receive sensitive data in our customer support tool. Sensitive data is in our chat messages and also in audio recordings we receive from customers. For security and compliance reasons, we wanted a solution that could identify sensitive data and remove it from our customer support app.
Strac solved that problem for us with their highly accurate machine learning and OCR (Optical Character Recognition) software. After weeks of researching, Strac was the only solution I could find on the market that identifies sensitive data in audio recordings. It was literally a 15 min onboarding. We did a quick demo with them and saw instant value. Very easy to use, easy to integrate, and accurate.
Muhammad Harris, Head of Software Support - Skyslope
A quick and user friendly solution for your sensitive data redaction needs!
We receive sensitive data in our customer support tool. Sensitive data is in our chat messages and also in audio recordings we receive from customers. For security and compliance reasons, we wanted a solution that could identify sensitive data and remove it from our customer support app.
Strac solved that problem for us with their highly accurate machine learning and OCR (Optical Character Recognition) software. After weeks of researching, Strac was the only solution I could find on the market that identifies sensitive data in audio recordings. It was literally a 15 min onboarding. We did a quick demo with them and saw instant value. Very easy to use, easy to integrate, and accurate.
Mar 6, 2024
Mar 6, 2024
Arkadiy, CISO - Branch Insurance
The Most Comprehensive Data Discovery, DSPM and DLP solution for SaaS apps
Collecting and processing sensitive personal data is an integral part of our business. To service our customers, we use a significant number of 3rd party SaaS applications. Customer data is processed in collaboration with SaaS apps like Google Workspace, Slack, Customer support, and more. We wanted a solution to continuously monitor real-time messages and unstructured documents (like PDF, images, screenshots, docs, spreadsheets, zip files, etc.) and reduce sensitive data from those sensitive messages after they were processed. Strac's unique Data Discovery and DLP capabilities with remediation capabilities like redaction, moving data to the vault, and easy-to-use dashboard made it easy for us to adopt Strac. They are very good at accurately identifying and redacting sensitive data with their machine learning and OCR models. And they have a solid process for addressing any false positives. Integration was easy as it was all SaaS and agentless. Strack customer support is very supportive.
Arkadiy, CISO - Branch Insurance
The Most Comprehensive Data Discovery, DSPM and DLP solution for SaaS apps
Collecting and processing sensitive personal data is an integral part of our business. To service our customers, we use a significant number of 3rd party SaaS applications. Customer data is processed in collaboration with SaaS apps like Google Workspace, Slack, Customer support, and more. We wanted a solution to continuously monitor real-time messages and unstructured documents (like PDF, images, screenshots, docs, spreadsheets, zip files, etc.) and reduce sensitive data from those sensitive messages after they were processed. Strac's unique Data Discovery and DLP capabilities with remediation capabilities like redaction, moving data to the vault, and easy-to-use dashboard made it easy for us to adopt Strac. They are very good at accurately identifying and redacting sensitive data with their machine learning and OCR models. And they have a solid process for addressing any false positives. Integration was easy as it was all SaaS and agentless. Strack customer support is very supportive.
Aug 8, 2024
Aug 8, 2024
Aniket Mane, VP, Data Platform - thredUP
Strac accelerated our compliance and regulatory needs
For compliance reasons, we needed to collect our supplier’s sensitive details like SSN, ITIN, and more. We leveraged Strac's Zero Data architecture via tokenization & proxy solution so that we don't have to worry about touching sensitive SSNs on our backend servers. We did not want the hassle of creating and managing our vault in our cloud and deal with controls, policies and compliance overhead. It reduced our SOC2 compliance scope, and not having to directly hold sensitive data really aligns with our philosophy. Offloading the bulk of our SOC2 and security responsibility to Strac has really enabled us to move faster. Without Strac we would not have been able to meet our compliance requirements so quickly. Plus it is not our core work we do. We are here to making our planet better with our mission. In addition to hardly any engineering effort, one of the largest benefits for me is peace of mind - significantly less opportunity for data breach, less oversight needed on access to the data since no one internally really has access to it, and a reliable security partner with an audited, proven track record of security and trust, and excellent customer service. I don’t have to worry about what I don’t see because I know Strac has it handled
Aniket Mane, VP, Data Platform - thredUP
Strac accelerated our compliance and regulatory needs
For compliance reasons, we needed to collect our supplier’s sensitive details like SSN, ITIN, and more. We leveraged Strac's Zero Data architecture via tokenization & proxy solution so that we don't have to worry about touching sensitive SSNs on our backend servers. We did not want the hassle of creating and managing our vault in our cloud and deal with controls, policies and compliance overhead. It reduced our SOC2 compliance scope, and not having to directly hold sensitive data really aligns with our philosophy. Offloading the bulk of our SOC2 and security responsibility to Strac has really enabled us to move faster. Without Strac we would not have been able to meet our compliance requirements so quickly. Plus it is not our core work we do. We are here to making our planet better with our mission. In addition to hardly any engineering effort, one of the largest benefits for me is peace of mind - significantly less opportunity for data breach, less oversight needed on access to the data since no one internally really has access to it, and a reliable security partner with an audited, proven track record of security and trust, and excellent customer service. I don’t have to worry about what I don’t see because I know Strac has it handled
Oct 9, 2023
Oct 9, 2023
James Cadena, CISO - Sana
Enhanced and modern DLP experience.
Strac SaaS DLP is a data loss prevention tool that has benefited our company's data security in a number of ways. Strac has helped us identify, protect, and redact customer's sensitive data such as PII and PHI (Health data) across different communication platforms. I particularly believe that the machine learning model is very robust in reducing false positives during detection and redaction within unstructured text and documents. The most important features are the end user, admin experience, and tech support far superior to what I've experienced before.
I would highly recommend Strac for any company looking to improve its data security posture.
James Cadena, CISO - Sana
Enhanced and modern DLP experience.
Strac SaaS DLP is a data loss prevention tool that has benefited our company's data security in a number of ways. Strac has helped us identify, protect, and redact customer's sensitive data such as PII and PHI (Health data) across different communication platforms. I particularly believe that the machine learning model is very robust in reducing false positives during detection and redaction within unstructured text and documents. The most important features are the end user, admin experience, and tech support far superior to what I've experienced before.
I would highly recommend Strac for any company looking to improve its data security posture.
Oct 31, 2023
Oct 31, 2023
James Allsup
Highly reccomend Strac
Occasionally, customers email us sensitive PII data like driver's licenses, SSNs, dates of birth, and more. We wanted a comprehensive Data Loss Prevention (DLP) solution that protects from these PII security risks.
We love Strac because it does the job of identifying and redacting sensitive PII with no human intervention needed. The accuracy is exceptional, and Strac has many flexible configurations depending on the business need. Integration took less than an hour, and their support continues to be outstanding.
James Allsup
Highly reccomend Strac
Occasionally, customers email us sensitive PII data like driver's licenses, SSNs, dates of birth, and more. We wanted a comprehensive Data Loss Prevention (DLP) solution that protects from these PII security risks.
We love Strac because it does the job of identifying and redacting sensitive PII with no human intervention needed. The accuracy is exceptional, and Strac has many flexible configurations depending on the business need. Integration took less than an hour, and their support continues to be outstanding.
Jun 8, 2023
Jun 8, 2023
Chris Williams, CISO - Smarter Technologies
The only solution for Notion DLP and DLP across your stack
Strac is powerful but simple.
They offer tool coverage and simplistic onboarding, making it easy for companies to mitigate their data loss concerns and control data flow across their tech stack.
Chris Williams, CISO - Smarter Technologies
The only solution for Notion DLP and DLP across your stack
Strac is powerful but simple.
They offer tool coverage and simplistic onboarding, making it easy for companies to mitigate their data loss concerns and control data flow across their tech stack.
Jul 26, 2023
Jul 26, 2023
DC
Dima Chuhunov
The tool we've been looking for 3 years
We realized the importance of keeping our customer details safe, especially given the personal data we manage in our support channel. To address this, we were on the hunt for a Data Loss Prevention (DLP) solution that could identify and mask sensitive information effectively. Strac truly delivers on this front. With their machine learning-driven technology, they accurately pinpoint and redact sensitive data. Setting up their system was straightforward, and their support team is both efficient and always ready to assist. Simply, Strac is the best solution if you are using Intercom.
DC
Dima Chuhunov
The tool we've been looking for 3 years
We realized the importance of keeping our customer details safe, especially given the personal data we manage in our support channel. To address this, we were on the hunt for a Data Loss Prevention (DLP) solution that could identify and mask sensitive information effectively. Strac truly delivers on this front. With their machine learning-driven technology, they accurately pinpoint and redact sensitive data. Setting up their system was straightforward, and their support team is both efficient and always ready to assist. Simply, Strac is the best solution if you are using Intercom.
Oct 31, 2023
Oct 31, 2023
Alex Burlingame
Strac supercharge our chat and email experience for customers
Our support team was looking for ways to offer a more robust omnichannel experience for customers without compliance risk. We get all kinds of sensitive information as we are in financial space - SSNs, card numbers, etc. When came across Strac, it was one of the easiest security tools I’ve seen. It was simple, easy to understand and use, and more importantly - it actually worked. Their machine learning models were accurate, did the right detection and even redaction when needed. The pricing is affordable and the customer service is readily available whenever we have a question. Implementation was a breeze and we were even able to set up SSO with Azure.
I highly recommend Strac for your data discovery and DLP (Data Loss Prevention) needs.
Alex Burlingame
Strac supercharge our chat and email experience for customers
Our support team was looking for ways to offer a more robust omnichannel experience for customers without compliance risk. We get all kinds of sensitive information as we are in financial space - SSNs, card numbers, etc. When came across Strac, it was one of the easiest security tools I’ve seen. It was simple, easy to understand and use, and more importantly - it actually worked. Their machine learning models were accurate, did the right detection and even redaction when needed. The pricing is affordable and the customer service is readily available whenever we have a question. Implementation was a breeze and we were even able to set up SSO with Azure.
I highly recommend Strac for your data discovery and DLP (Data Loss Prevention) needs.
Apr 25, 2024
Apr 25, 2024
Verified User in Financial Services
Excellent product, amazing customer support
We love the customer support from Strac. They're very quick to address any issues and helped us troubleshoot the integration. The API is extremely easy to implement and follow.
Verified User in Financial Services
Excellent product, amazing customer support
We love the customer support from Strac. They're very quick to address any issues and helped us troubleshoot the integration. The API is extremely easy to implement and follow.
Nov 23, 2023
Nov 23, 2023
J.R. Faris
Cutting-edge tech, secure, and incredible customer support
The title says it all. We deal with financial services customers and hence a lot of sensitive PII data is being interracted with. For compliance, cyber security, and regulation reasons, we wanted a true DLP (Data Leak Prevention) solution that would detect and redact any sensitive message or attachment. Accuracy and ease of use is also very important to us. There are lots of DLP tools out there on the market but no one is as accurate like Strac. Their machine learning model picks up any kind of attachment/image that may contain sensitive data. I was hesistatnt to sign up at first, yet after seeing how the software works, I was convinced it is the right tool to use for DLP. Set-up was easy and we had (and continue to have) hands-on support. I cannot say enough good things about the Strac team's customer support as they have shown tremeandous care and interest while assisting us and answering questions.
J.R. Faris
Cutting-edge tech, secure, and incredible customer support
The title says it all. We deal with financial services customers and hence a lot of sensitive PII data is being interracted with. For compliance, cyber security, and regulation reasons, we wanted a true DLP (Data Leak Prevention) solution that would detect and redact any sensitive message or attachment. Accuracy and ease of use is also very important to us. There are lots of DLP tools out there on the market but no one is as accurate like Strac. Their machine learning model picks up any kind of attachment/image that may contain sensitive data. I was hesistatnt to sign up at first, yet after seeing how the software works, I was convinced it is the right tool to use for DLP. Set-up was easy and we had (and continue to have) hands-on support. I cannot say enough good things about the Strac team's customer support as they have shown tremeandous care and interest while assisting us and answering questions.
Jan 18, 2024
Jan 18, 2024
Dave Kim
Finally, I can sleep at night
Strac gives us peace of mind with its several DLP integrations. We leverage their Google Sheets to mask sensitive PII data like salary, employee names, job titles, etc. This allows us to test our app without sharing original data with our team. We also leverage their Google Drive integration to get findings of all sensitive files and who has access, with what permissions. It helps me to audit our security posture for Google Drive.
Dave Kim
Finally, I can sleep at night
Strac gives us peace of mind with its several DLP integrations. We leverage their Google Sheets to mask sensitive PII data like salary, employee names, job titles, etc. This allows us to test our app without sharing original data with our team. We also leverage their Google Drive integration to get findings of all sensitive files and who has access, with what permissions. It helps me to audit our security posture for Google Drive.
May 19, 2023
May 19, 2023
Jason Whiteman
Strac is a game changer for SMBs
Having a system capable of identifying and redacting sensitive data provides us with notable benefits when dealing with data privacy and the mitigation of risks. Strac stands as a valuable asset for our organization as we strive to safeguard sensitive information and uphold an elevated standard of data security.
Jason Whiteman
Strac is a game changer for SMBs
Having a system capable of identifying and redacting sensitive data provides us with notable benefits when dealing with data privacy and the mitigation of risks. Strac stands as a valuable asset for our organization as we strive to safeguard sensitive information and uphold an elevated standard of data security.
Aug 11, 2023
Aug 11, 2023
Verified User in Banking
Strac is exactly what we were looking for
We leverage Strac to protect all major SaaS apps like email, intercom, slack & also on our backend. On our Intercom customer support, anyone can send sensitive data to a business and a business is liable even if they did not ask for it. Strac solves that huge problem by automatically redacting sensitive data that is shared by our customers over Intercom with their unique machine learning technology. Similarly, we leveraged Strac's Zero Data architecture via tokenization & proxy APIs so that we don't have to worry about touching sensitive data and documents on our backend servers. Strac dramatically reduces security and SOC compliance risks for us while significantly improving security posture for Seis.
Strac's solutions were extremely easy to integrate (literally in few minutes) and scaled to meet our needs. Their support is awesome. Our engineering team is extremely happy with them.
Verified User in Banking
Strac is exactly what we were looking for
We leverage Strac to protect all major SaaS apps like email, intercom, slack & also on our backend. On our Intercom customer support, anyone can send sensitive data to a business and a business is liable even if they did not ask for it. Strac solves that huge problem by automatically redacting sensitive data that is shared by our customers over Intercom with their unique machine learning technology. Similarly, we leveraged Strac's Zero Data architecture via tokenization & proxy APIs so that we don't have to worry about touching sensitive data and documents on our backend servers. Strac dramatically reduces security and SOC compliance risks for us while significantly improving security posture for Seis.
Strac's solutions were extremely easy to integrate (literally in few minutes) and scaled to meet our needs. Their support is awesome. Our engineering team is extremely happy with them.
Jul 26, 2023
Jul 26, 2023
Nathan Seifert
Finally someone is doing things right!
To protect our clients and ourselves, we needed a secure way to protect our communication channels for security and compliance reasons. We used Strac's Email Redaction solution, where Strac protects all our employee inboxes. The redaction experience is beautiful, easy, and secure. It catches all kinds of sensitive pdfs, jpegs, images, word docs, and even in email bodies. The integration was up and running in a few minutes. The service offered by Strac's team is the best I have seen, as we work with many SaaS providers.
We Highly recommend Strac to all businesses who want to protect their SaaS apps.
Nathan Seifert
Finally someone is doing things right!
To protect our clients and ourselves, we needed a secure way to protect our communication channels for security and compliance reasons. We used Strac's Email Redaction solution, where Strac protects all our employee inboxes. The redaction experience is beautiful, easy, and secure. It catches all kinds of sensitive pdfs, jpegs, images, word docs, and even in email bodies. The integration was up and running in a few minutes. The service offered by Strac's team is the best I have seen, as we work with many SaaS providers.
We Highly recommend Strac to all businesses who want to protect their SaaS apps.
Apr 13, 2023
Apr 13, 2023
Jorge Gonzalez
The no brainer choice to anyone handling sensitive data
Securing our customers sensitive data is a top priority for us. Not only due compliance reasons but to earn our customer's trust. Strac’s APIs were easy to implement. Thanks to Strac’s tokenization API and Strac’s innovative proxy API we never have to touch sensitive data on our servers. The support is amazing. Strac is a no brainer choice to anyone handling sensitive data.
Jorge Gonzalez
The no brainer choice to anyone handling sensitive data
Securing our customers sensitive data is a top priority for us. Not only due compliance reasons but to earn our customer's trust. Strac’s APIs were easy to implement. Thanks to Strac’s tokenization API and Strac’s innovative proxy API we never have to touch sensitive data on our servers. The support is amazing. Strac is a no brainer choice to anyone handling sensitive data.
Sep 26, 2023
Sep 26, 2023
RR
Rajeev Ranjan
Data Privacy First Solution with Simple Integration
We deal with sensitive customer data like Identity Documents and inevitably it gets shared for right reasons across our SaaS apps (Gmail, Slack, Google Drive). Strac has done a fantastic job of identifying all the complex ID documents and removing from all those communication channels. It was very easy to setup and Strac's DLP (Data Loss Protection) help us comply with ISO 27001 as well. Really recommend these guys.
RR
Rajeev Ranjan
Data Privacy First Solution with Simple Integration
We deal with sensitive customer data like Identity Documents and inevitably it gets shared for right reasons across our SaaS apps (Gmail, Slack, Google Drive). Strac has done a fantastic job of identifying all the complex ID documents and removing from all those communication channels. It was very easy to setup and Strac's DLP (Data Loss Protection) help us comply with ISO 27001 as well. Really recommend these guys.
Jun 3, 2023
Jun 3, 2023
Kevin Hopkins
Loved Strac's Interceptor Solution
We collect our customer’s sensitive personal data to offer financial tools. One of our products is 'Joint Cards' where we issue 2 cards for 1 joint account. We leverage Strac's tokenization & interceptor solution so that we don't have to worry touching sensitive SSNs and can leverage Strac's security expertise in building hundreds of security controls.
We could also detect identity fraud using Strac's unique tokenization solution which we are really happy with. That saved us a ton of financial losses and headaches. We are looking forward to integrating with various other Strac solutions deep into our tech stack.
Kevin Hopkins
Loved Strac's Interceptor Solution
We collect our customer’s sensitive personal data to offer financial tools. One of our products is 'Joint Cards' where we issue 2 cards for 1 joint account. We leverage Strac's tokenization & interceptor solution so that we don't have to worry touching sensitive SSNs and can leverage Strac's security expertise in building hundreds of security controls.
We could also detect identity fraud using Strac's unique tokenization solution which we are really happy with. That saved us a ton of financial losses and headaches. We are looking forward to integrating with various other Strac solutions deep into our tech stack.
Apr 10, 2023
Apr 10, 2023
Justin Kasad
Peace of mind
We collect highly sensitive PII from our customers via HelloSign documents. We wanted to extract sensitive PII data and securely store it. Strac's APIs did the job and securely tokenized on their vault. Their team is highly knowledgeable as they built scalable and secure solutions for Amazon and AWS.
Justin Kasad
Peace of mind
We collect highly sensitive PII from our customers via HelloSign documents. We wanted to extract sensitive PII data and securely store it. Strac's APIs did the job and securely tokenized on their vault. Their team is highly knowledgeable as they built scalable and secure solutions for Amazon and AWS.
Apr 14, 2023
Apr 14, 2023
Bryan Beshore
Secures sensitive data for us w/ 15min or so integration time.
- Very easy to integrate
- Customer success team was extremely helpful in getting us set up quickly
- We had an edge case that needed to work, and Strac helped us to make sure that the edge case would be supported
Bryan Beshore
Secures sensitive data for us w/ 15min or so integration time.
- Very easy to integrate
- Customer success team was extremely helpful in getting us set up quickly
- We had an edge case that needed to work, and Strac helped us to make sure that the edge case would be supported
Apr 11, 2023
Apr 11, 2023
Prannoy Sonkusare
Detects and redacts sensitive information automatically
You can select which specific sensitive data to redact and tokenizes
Prannoy Sonkusare
Detects and redacts sensitive information automatically
You can select which specific sensitive data to redact and tokenizes
May 4, 2023
May 4, 2023
Verified User in Financial Services
Strac is enabling us to open new channels securely!
Strac secures our Intercom instance by automatically detecting and redacting sensitive data like PCI and PII data. The integration was straightforward and got done in less than 10 minutes. More importantly, their software and machine learning to detect and redact is accurate. Also, the support has been outstanding.
Verified User in Financial Services
Strac is enabling us to open new channels securely!
Strac secures our Intercom instance by automatically detecting and redacting sensitive data like PCI and PII data. The integration was straightforward and got done in less than 10 minutes. More importantly, their software and machine learning to detect and redact is accurate. Also, the support has been outstanding.
May 19, 2023
May 19, 2023