We receive sensitive data in our customer support tool. Sensitive data is in our chat messages and also in audio recordings we receive from customers. For security and compliance reasons, we wanted a solution that could identify sensitive data and remove it from our customer support app. Strac solved that problem for us with their highly accurate machine learning and OCR (Optical Character Recognition) software. After weeks of researching, Strac was the only solution I could find on the market that identifies sensitive data in audio recordings. It was literally a 15 min onboarding. We did a quick demo with them and saw instant value. Very easy to use, easy to integrate, and accurate.

Collecting and processing sensitive personal data is an integral part of our business. To service our customers, we use a significant number of 3rd party SaaS applications. Customer data is processed in collaboration with SaaS apps like Google Workspace, Slack, Customer support, and more. We wanted a solution to continuously monitor real-time messages and unstructured documents (like PDF, images, screenshots, docs, spreadsheets, zip files, etc.) and reduce sensitive data from those sensitive messages after they were processed. Strac's unique Data Discovery and DLP capabilities with remediation capabilities like redaction, moving data to the vault, and easy-to-use dashboard made it easy for us to adopt Strac. They are very good at accurately identifying and redacting sensitive data with their machine learning and OCR models. And they have a solid process for addressing any false positives. Integration was easy as it was all SaaS and agentless. Strack customer support is very supportive.

Our support team was looking for ways to offer a more robust omnichannel experience for customers without compliance risk. We get all kinds of sensitive information as we are in financial space - SSNs, card numbers, etc. When came across Strac, it was one of the easiest security tools I’ve seen. It was simple, easy to understand and use, and more importantly - it actually worked. Their machine learning models were accurate, did the right detection and even redaction when needed. The pricing is affordable and the customer service is readily available whenever we have a question. Implementation was a breeze and we were even able to set up SSO with Azure. I highly recommend Strac for your data discovery and DLP (Data Loss Prevention) needs.

For compliance reasons, we needed to collect our supplier’s sensitive details like SSN, ITIN, and more. We leveraged Strac's Zero Data architecture via tokenization & proxy solution so that we don't have to worry about touching sensitive SSNs on our backend servers. We did not want the hassle of creating and managing our vault in our cloud and deal with controls, policies and compliance overhead. It reduced our SOC2 compliance scope, and not having to directly hold sensitive data really aligns with our philosophy. Offloading the bulk of our SOC2 and security responsibility to Strac has really enabled us to move faster. Without Strac we would not have been able to meet our compliance requirements so quickly. Plus it is not our core work we do. We are here to making our planet better with our mission. In addition to hardly any engineering effort, one of the largest benefits for me is peace of mind - significantly less opportunity for data breach, less oversight needed on access to the data since no one internally really has access to it, and a reliable security partner with an audited, proven track record of security and trust, and excellent customer service. I don’t have to worry about what I don’t see because I know Strac has it handled

Strac SaaS DLP is a data loss prevention tool that has benefited our company's data security in a number of ways. Strac has helped us identify, protect, and redact customer's sensitive data such as PII and PHI (Health data) across different communication platforms. I particularly believe that the machine learning model is very robust in reducing false positives during detection and redaction within unstructured text and documents. The most important features are the end user, admin experience, and tech support far superior to what I've experienced before. I would highly recommend Strac for any company looking to improve its data security posture.

Occasionally, customers email us sensitive PII data like driver's licenses, SSNs, dates of birth, and more. We wanted a comprehensive Data Loss Prevention (DLP) solution that protects from these PII security risks. We love Strac because it does the job of identifying and redacting sensitive PII with no human intervention needed. The accuracy is exceptional, and Strac has many flexible configurations depending on the business need. Integration took less than an hour, and their support continues to be outstanding.

Strac is powerful but simple. They offer tool coverage and simplistic onboarding, making it easy for companies to mitigate their data loss concerns and control data flow across their tech stack.

We realized the importance of keeping our customer details safe, especially given the personal data we manage in our support channel. To address this, we were on the hunt for a Data Loss Prevention (DLP) solution that could identify and mask sensitive information effectively. Strac truly delivers on this front. With their machine learning-driven technology, they accurately pinpoint and redact sensitive data. Setting up their system was straightforward, and their support team is both efficient and always ready to assist. Simply, Strac is the best solution if you are using Intercom.

As a company that handles sensitive data within our customer support tool, ensuring the security and compliance of this information is one of our cornerstones. Our chat messages often contain sensitive customer data, necessitating a reliable solution to identify and remove such information promptly. After evaluating several vendors for easy integration with our support tool, we chose Strac. Their platform stood out due to its easy integration process, responsive and supportive team, and advanced machine learning capabilities. Strac's sophisticated PII detection mechanism, support for identifying sensitive data in attachments, quick redaction times, and an extensive list of supported sensitive data elements have greatly enhanced our data security measures. Additionally, their swift support and responsiveness to feature requests are outstanding. We are happy with Strac’s ability to customise features for us to suit our needs better. We look forward to continued collaboration and ML model enhancements. Strac has been a crucial addition to our data security toolkit, and we highly recommend their services.

As part of NIST-CSF, we were required to have a DLP (Data Loss Prevention) software. We did a POC and compared Strac with other competitors like NetSkope. Strac was hands down a) very easy to setup b) once it was setup, we could see the actual findings and alerts for it, c) very responsive support - their engineering team actively listens to any feedback and responds to all issues. We leverage the major SaaS integrations and also their AI DLP solution which protects us from sharing sensitive data over ChatGPT, Google Gemini, Anthropic Claude, etc. Their dashboard and UX is pretty straightforward and gets our job done.

We love the customer support from Strac. They're very quick to address any issues and helped us troubleshoot the integration. The API is extremely easy to implement and follow.

The title says it all. We deal with financial services customers and hence a lot of sensitive PII data is being interracted with. For compliance, cyber security, and regulation reasons, we wanted a true DLP (Data Leak Prevention) solution that would detect and redact any sensitive message or attachment. Accuracy and ease of use is also very important to us. There are lots of DLP tools out there on the market but no one is as accurate like Strac. Their machine learning model picks up any kind of attachment/image that may contain sensitive data. I was hesistatnt to sign up at first, yet after seeing how the software works, I was convinced it is the right tool to use for DLP. Set-up was easy and we had (and continue to have) hands-on support. I cannot say enough good things about the Strac team's customer support as they have shown tremeandous care and interest while assisting us and answering questions.

Strac gives us peace of mind with its several DLP integrations. We leverage their Google Sheets to mask sensitive PII data like salary, employee names, job titles, etc. This allows us to test our app without sharing original data with our team. We also leverage their Google Drive integration to get findings of all sensitive files and who has access, with what permissions. It helps me to audit our security posture for Google Drive.

Having a system capable of identifying and redacting sensitive data provides us with notable benefits when dealing with data privacy and the mitigation of risks. Strac stands as a valuable asset for our organization as we strive to safeguard sensitive information and uphold an elevated standard of data security.

We leverage Strac to protect all major SaaS apps like email, intercom, slack & also on our backend. On our Intercom customer support, anyone can send sensitive data to a business and a business is liable even if they did not ask for it. Strac solves that huge problem by automatically redacting sensitive data that is shared by our customers over Intercom with their unique machine learning technology. Similarly, we leveraged Strac's Zero Data architecture via tokenization & proxy APIs so that we don't have to worry about touching sensitive data and documents on our backend servers. Strac dramatically reduces security and SOC compliance risks for us while significantly improving security posture for Seis. Strac's solutions were extremely easy to integrate (literally in few minutes) and scaled to meet our needs. Their support is awesome. Our engineering team is extremely happy with them.

To protect our clients and ourselves, we needed a secure way to protect our communication channels for security and compliance reasons. We used Strac's Email Redaction solution, where Strac protects all our employee inboxes. The redaction experience is beautiful, easy, and secure. It catches all kinds of sensitive pdfs, jpegs, images, word docs, and even in email bodies. The integration was up and running in a few minutes. The service offered by Strac's team is the best I have seen, as we work with many SaaS providers. We Highly recommend Strac to all businesses who want to protect their SaaS apps.

Securing our customers sensitive data is a top priority for us. Not only due compliance reasons but to earn our customer's trust. Strac’s APIs were easy to implement. Thanks to Strac’s tokenization API and Strac’s innovative proxy API we never have to touch sensitive data on our servers. The support is amazing. Strac is a no brainer choice to anyone handling sensitive data.

We deal with sensitive customer data like Identity Documents and inevitably it gets shared for right reasons across our SaaS apps (Gmail, Slack, Google Drive). Strac has done a fantastic job of identifying all the complex ID documents and removing from all those communication channels. It was very easy to setup and Strac's DLP (Data Loss Protection) help us comply with ISO 27001 as well. Really recommend these guys.

We collect our customer’s sensitive personal data to offer financial tools. One of our products is 'Joint Cards' where we issue 2 cards for 1 joint account. We leverage Strac's tokenization & interceptor solution so that we don't have to worry touching sensitive SSNs and can leverage Strac's security expertise in building hundreds of security controls. We could also detect identity fraud using Strac's unique tokenization solution which we are really happy with. That saved us a ton of financial losses and headaches. We are looking forward to integrating with various other Strac solutions deep into our tech stack.

We collect highly sensitive PII from our customers via HelloSign documents. We wanted to extract sensitive PII data and securely store it. Strac's APIs did the job and securely tokenized on their vault. Their team is highly knowledgeable as they built scalable and secure solutions for Amazon and AWS.