Helped me with ordering a specific item that I wasn't able to find anywhere else. Took a while to source and ship, but can't complain about the good communication throughout. Would use their services again.
Helped me with ordering a specific item that I wasn't able to find anywhere else. Took a while to source and ship, but can't complain about the good communication throughout. Would use their services again.
Nov 24, 2023
Nov 24, 2023
I have to congratulate you on what is probably the best service that your competitors can only aspire to. My original order was shipped and delivered ahead of expectations, unfortunately the porcelain cutting disk was broken. Not a problem, a quick call and all resolved and a new disk delivered the very next day. Will certainly use again and highly recommend others to give this company a go as I believe they won't dissapoint...
I have to congratulate you on what is probably the best service that your competitors can only aspire to. My original order was shipped and delivered ahead of expectations, unfortunately the porcelain cutting disk was broken. Not a problem, a quick call and all resolved and a new disk delivered the very next day. Will certainly use again and highly recommend others to give this company a go as I believe they won't dissapoint...
Oct 25, 2023
Oct 25, 2023
Great company. They tick all the boxes and they carry a wide range of high quality, top of the range tools and tiling materials, suitable for highly skilled professional tilers. No diy nonsense here.
Great company. They tick all the boxes and they carry a wide range of high quality, top of the range tools and tiling materials, suitable for highly skilled professional tilers. No diy nonsense here.
May 21, 2023
May 21, 2023
Excellent service, convenient location and quality tools. Members of staff really know their stuff and can guide you to the right product. Couldn't ask for more 😁
Excellent service, convenient location and quality tools. Members of staff really know their stuff and can guide you to the right product. Couldn't ask for more 😁
Feb 10, 2023
Feb 10, 2023
Excellent service, prompt and courteous. Will use this agent again.
Dec 4, 2022
Excellent service, great product range at great prices. Next day free delivery what more can you ask for. Fab job 👍🏽
Excellent service, great product range at great prices. Next day free delivery what more can you ask for. Fab job 👍🏽
Oct 13, 2022
Oct 13, 2022
Easy website , fast and efficient delivery
May 21, 2022
Great Price and very helpful. We needed the item for early the next day and although not their usual practice were happy to oblige. Would certainly use again. Thank you.
Great Price and very helpful. We needed the item for early the next day and although not their usual practice were happy to oblige. Would certainly use again. Thank you.
May 1, 2022
May 1, 2022
Cheapest on the net but should have been packaged more sturdily for an expensive shipment.
Cheapest on the net but should have been packaged more sturdily for an expensive shipment.
Apr 12, 2022
Apr 12, 2022
Excellent service, very quick delivery.
Apr 11, 2022
I received the the wrong item and contacted the seller by email containing a Jpeg image of the incorrect item and the original order. I received an email response within 24hrs containing an apology and promise of a replacement with the correct part immediately. As promised I received the correct part within 24hrs. I can't review the item as it is a spare cutting wheel for a tile cutter which is not required at the moment but the service from Tiles & Trims was exceptional and i will certainly use them again
I received the the wrong item and contacted the seller by email containing a Jpeg image of the incorrect item and the original order. I received an email response within 24hrs containing an apology and promise of a replacement with the correct part immediately. As promised I received the correct part within 24hrs. I can't review the item as it is a spare cutting wheel for a tile cutter which is not required at the moment but the service from Tiles & Trims was exceptional and i will certainly use them again
Apr 10, 2022
Apr 10, 2022
I needed to confirm availability of a product and same day shipping, phoned Tiles & Trims and they went over and above to satisfy the order which was delivered on time the following day. Great service, would definitely recommend and use again.
I needed to confirm availability of a product and same day shipping, phoned Tiles & Trims and they went over and above to satisfy the order which was delivered on time the following day. Great service, would definitely recommend and use again.
Mar 20, 2022
Mar 20, 2022
Great price for the product, amazing tool, quick delivery, I was really pleased
Great price for the product, amazing tool, quick delivery, I was really pleased
Feb 23, 2022
Feb 23, 2022
Very good contact with the seller. express shipping. My new montolit f1 brooklyn runs like a real formula 1
Very good contact with the seller. express shipping. My new montolit f1 brooklyn runs like a real formula 1
Jan 21, 2022
Jan 21, 2022
Purchased a Montolit Master Piuma tile cutter and after experiencing some cutting issues, having never used this style of cutter before, we phoned David at Tiles and Trims to ask for support. The service was outstanding from the outset, polite, professional and extremely helpful. Within the hour David had contacted Darren a tiler / ambassador for our area (Nottingham) who phoned us back and arranged to visit us at our house to help address our issues. Couldn’t be happier and we are using the cutter now with ease after the guidance Darren gave us on the day. Wouldn’t hesitate to recommend Tiles and Trims and more importantly the tile cutter is amazing. Thanks you so much - really appreciate your help. Nick Champion
Purchased a Montolit Master Piuma tile cutter and after experiencing some cutting issues, having never used this style of cutter before, we phoned David at Tiles and Trims to ask for support. The service was outstanding from the outset, polite, professional and extremely helpful. Within the hour David had contacted Darren a tiler / ambassador for our area (Nottingham) who phoned us back and arranged to visit us at our house to help address our issues. Couldn’t be happier and we are using the cutter now with ease after the guidance Darren gave us on the day. Wouldn’t hesitate to recommend Tiles and Trims and more importantly the tile cutter is amazing. Thanks you so much - really appreciate your help. Nick Champion
Jan 13, 2022
Jan 13, 2022