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Eric Bouchard

Eric Bouchard

Pompier

On parle souvent de la qualité ainsi que du service à la clientèle qui est très importants. Depuis le covid tout est rendu plus difficile mais avec Mike et l’entreprise trutrainer on ne ressent aucunement ça. Un service hors paire. Une qualité de matériaux de fabrication et un excellent service de vente et encore plus d’après vente. On n’envoie un message et une réponse dans l’heure qui suit. Je vous recommande les rouleaux avec certitude. Pour ma part je roule avec celui connecté j’ai eu des petites difficultés mais Mike m’a tout fait pour faire fonctionner merci à votre équipe et continuer votre bon travail et service Eric b Quebec

“ We often talk about quality and customer service being very important. Since COVID everything has become more difficult, but with Mike and the TruTrainer company, you don’t feel that at all. Outstanding service. High-quality manufacturing materials and excellent sales service — and even better after-sales support. You send a message and get a response within the hour. I recommend these rollers with confidence. For my part, I ride with the connected version. I had some small difficulties, but Mike did everything to make it work. Thank you to your team and keep up the good work and service. ”

— Eric B, Quebec

Mar 2, 2026

BR

Basso Riserva

On Zwift

After tons of research for my first smart indoor trainer I finally ordered the TruTrainer rollers with SmartLoad drum. The concept works just as advertised, real side to side movement and coasting makes the workout sessions more enjoyable and go by much quicker than static pedaling. Sitting on my gym's Spin Bike feels like never ending punishment compared to the rollers. Beware that the BLE coverage of the Smartload drum is limited and weaker network cards or antennas might not keep a stable connection, therefore I used a Bluetooth dongle with extension cable on my little Mini PC for a perfect signal. I find that as of now the gradient simulation works best with Zwift at 50% difficulty while other training apps are not as quick to adapt resistance or cannot hold resistance consistently. In the beginning I fell off the rollers a couple times and left one or two scratch marks on the drums in doing so. I have zero concerns about this since the build quality is rocksolid and the bearings were not affected at all. Every part of this product is replaceable unlike most other hometrainers and no extensive technical skills are required for repair. This is a serious training tool and not for decoration. My winter training is now on another level and I probably won't ride outside until spring. In conjunction with a powermeter these rollers would provide a good baseload even for professional level cyclists or triathletes.

Jan 4, 2026

Jon Steele

Jon Steele

My Life Is Now Divided Into Two Eras: Before TruTrainer and After TruTrainer Let me save everyone the pain I put myself through: don’t waste six months overthinking this purchase like I did. I could have been enjoying world-class training instead of watching way too many YouTube reviews and convincing myself I “needed more time to decide.” Spoiler: I didn’t. These rollers are on a completely different level. The ride feel is so smooth and realistic that I honestly think TruTrainer might have secretly hired NASA engineers. The SmartLoad resistance reacts instantly and feels exactly like riding outside—minus the part where you freeze your tail off. But here’s the part that shocked me the most: their support team is unreal. Fast, friendly, and genuinely helpful. Every time I reached out, they responded quickly with actual solutions—not canned replies. It feels like they actually care about the product and the rider using it, which is rare these days. After my first ride, I immediately started bragging to my cycling friends like I just unlocked a new FTP tier by purchasing equipment alone. And honestly? Not far from the truth. If you’re on the fence, learn from my mistake: skip the months of hesitation and just do it. These rollers didn’t just improve my indoor workouts—they made me want to ride indoors. And that alone deserves 5 stars.

Dec 4, 2025

James Taylor

James Taylor

A Masterclass in Engineering and Ride Feel These rollers are, quite simply, on another level. The build quality is out of this world, the engineered aluminum chassis and sheer mass of the rollers themselves speak to precision and craftsmanship you rarely see anymore. Everything about them is designed and executed with meticulous attention to detail, making them as much a pleasure to look at as they are to ride. I opted for the basic unit with the flywheel, and the ride feel is unlike anything else I’ve experienced. The ability to stop pedaling without instantly wobbling or falling off is a total game changer, it makes the rollers feel incredibly natural, almost like riding up a gentle incline outdoors. That subtle resistance and stability transform every session into something I actually look forward to. If you’re considering a set, I highly recommend the platform option. It makes mounting and dismounting effortless, and once you’ve tried it, you’ll never want to go without it. Customer service deserves a shoutout too, I needed a replacement belt and the Tru Trainer team was responsive, helpful, and had me back up and running in just a couple of days. These are truly “forever rollers”, the kind of equipment you buy once and use for life. I may eventually upgrade to the electronic rear roller for an even more dynamic ride, but honestly, that’s more of a luxury than a necessity. As they are, these rollers are nothing short of exceptional.

Oct 14, 2025

Jed Kornbluh

Jed Kornbluh

I have been using indoor trainers since the days of wooden rollers and have owned many different solutions (rollers, i-Magic, Cateye CS-1000, Computrainer, Lemond Revolution, Saris H3, KICKR, etc). Still, none of them got the "feel" of road riding right. I was initially scared off by the price point of the TruTrainer Smart Rollers, especially since I had invested in the complete KICKR solution (Climb + Headwind fan) and was reluctant to spend another $1500-2000 on something that might not do it for me. I made the leap and bought the rollers and after just one interval session put my KICKR up for sale. There is so much to love. The rollers just feel great. They are smooth and heavy and sync effortlessly to online training apps. The spindown is simple, and the power is accurate (tested against my SRM). And, likely most important to many, the ERG mode is PERFECT. They are also beautifully built, and I look forward to many years of indoor training on what seems to be the perfect solution. Don't hesitate to buy a set.

Nov 5, 2024

PS

Paul Sykes

I've had TruTrainer rollers (Smartload) for over 3 years, after having ridden the leading competitor's rollers for 12+ years before that. I've ridden many thousands of miles of rollers, and the TruTrainers are head and shoulders better in every way. TruTrainer rollers have an incredibly realistic road feel and making riding inside a pleasure. The power curve when spinning up (even without engaging the Smartload module) and leveling off is dead on, as is the load or inertia when pedaling at a steady speed. They are smooth, substantial, and nearly silent. And you can spin easy or push as many watts as you can handle. On top of the ride experience, the machining and fit of parts is just beautiful, and then add the cool anodized colors on the end caps on top of that, and a heavy duty frame with a corrosion resistant coating. It’s great to see a product made like this in America. TruTrainer rollers are worth every penny and then some -- can't recommend them highly enough for anyone interested in indoor training.

Jan 3, 2025

DJ

Darren Janifer

The TruTrainer rollers are probably the best money I've spent on cycling. I'd been looking into rollers for a while and one thing that was turning me off was the lack of resistance most rollers seem to provide. While you could spin up and work on high cadence endurance or maybe use them for warming up, It didn't seem that you could get a real world workout as if you were riding outdoors. Then I came came across TruTrainer. The promise of being able to do workouts with a real world feel was a huge selling point, and I'd grown very tired of workouts on the old static trainer. After convincing myself that this would be worth the price, I took the leap. I'm sure this is well worth it. I find myself using it even when I don't have to be inside. And these were easy to get used to, probably because of the heavy rear flywheel that allows you to coast. These rollers were my first time ever even trying rollers and I think it took me 20 minutes before I confident enough pedaling unassisted, away from a wall or doorway. I'd highly recommend. Thanks TruTrainer!

Mar 24, 2024

Bruno Feijão

Bruno Feijão

Bruno Capelo Feijão

Best decision I ever made, period. Before your rollers, I only trained indoors when it was absolutely impossible to ride outside. I hated training indoors because the feeling of working out indoors was nothing like working out outside. I had a really hard time hitting my prescribed watts indoors when I was using my old static trainer. It felt like I was pedalling way harder than if I were riding outdoors. 200 watts, felt like 250/270 watts for example... Now, I can hit the prescribed watts just like I was training outside. The realism, the feedback on the rollers is amazing. When I need to do high intensity workouts, like interval training at FTP watts, I no longer dread doing those inside like I used to. The experience has been so good, that even though it is not raining where I live at the moment, I still train indoors with the rollers. I don't need to worry about traffic, crazy drivers, nothing. I just get on the bike, put on a tv show and just perform the workout at peace.It's no longer a chore to workout indoors. So yeah, i'm extremely happy I made the decision to purchase the rollers, even if I had to pay a huge amount of money to the customs here in Portugal hehe. Best decision I ever made. So thank you for developing an amazing product. It has helped me a lot with my training, and will help me for a very long time I hope.

Mar 11, 2024